Rewards for referrals - Settlement agents bulletin issue 51 (October 2015)

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All documents issued prior to 1 July 2017 were issued by the former Department of Commerce. Documents listed here are the latest versions available, but may be subject to review. For more information on this document, please contact online@dmirs.wa.gov.au.

This publication is for: 
Licence holdersProperty industry

2 October

The Department of Commerce (the Department) would like to remind settlement agents about the legislation requirements in relation to rewards for referrals.

Section 44(7) of the Settlement Agents Act 1981 (the SA Act) prohibits any person, including a real estate agent or sales representative, from directly or indirectly demanding, receiving or holding any reward for referring business involving the performance of functions of a settlement agent.

A reward is not limited to a monetary payment.  It can include any other benefit, examples include:

  • distribution of income via company and unit trust structures,e tc:
  • free title searches;
  • gifts (wine, football tickets, holidays, etc);
  • free secretarial services;
  • free office space and equipent; or
  • higher than market value paid to real estate agents for rental of office space.

Breaches of the section of the Act can attract maximum fines of $20,000. 

In addition, settlement agents who are found guilty of a criminal offence under the provision may also face the possibility of the cancellation, disqualification or suspension of their licence. 

A settlement agent who breaches this provision of the Act may find that they are also in breach of the Settlement Agents’ Code of Conduct in relation to a conflict of interest, putting their interest ahead of their client and deceptive and misleading representation.  

In addition section 44(7) of the Act prohibits any person, including a real estate agent or sales representative, from directly or indirectly demanding, receiving or holding any reward for referring business involving the performance of the functions of a settlement agent.  

The real estate industry has been reminded of their obligations in regard to this section of the Act. 

Any allegations of agents engaging in the practice of rewards for referrals will be investigated by the Department and may result in enforcement action being taken.  

Consumer Protection
Bulletin
Last updated 07 Oct 2015

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