Publications

Showing 1 - 25 of 627 results
You can search the list by pressing your"Ctrl" (PC) /"Command" (Apple)and "F" keys on your keyboard and type in the number or name of the organisation. See also: Licensed charities F to O Licensed...
Consumer Protection
Register
19 Oct 2017
Real estate bulletins provide topical information and reminders for agents. Have you subscribed to the bulletins? Keep up to date with the latest reminders, news and law updates. Subscribe now Issue...
Consumer Protection
Bulletin
19 Oct 2017
19 October 2017 Over the past 12 months, Consumer Protection has had a specific focus on reducing the number of late lodgements of residential tenancy bonds, through an ongoing compliance program,...
Consumer Protection
Bulletin
19 Oct 2017
6 October 2017 The Building Commission recently informed the building industry about concerns regarding representations made in advertisements by builders in relation to house and land packages...
Consumer Protection
Bulletin
19 Oct 2017
The approved activities listed in this document are for participants to attend in order to complete the required seven compulsory professional development (CPD) points of elective activity per...
Consumer Protection
Information
18 Oct 2017
This Australian Consumer Law factsheet is for suppliers and salespeople What defines an unsolicited consumer agreement? An agreement is considered to be unsolicited when: a supplier/salesperson...
Consumer Protection
Fact sheet
13 Oct 2017
Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...
Consumer Protection
Form – application
13 Oct 2017
Landlord's bulletins provide topical information and reminders for property managers, agents and landlords. Have you subscribed? Make sure you are up to date with the latest reminders, news and law...
Consumer Protection
Bulletin
12 Oct 2017
10 October 2017 What would you do if a tenant leaves goods at your rental property after their tenancy had ended? If you want to avoid potential legal issues and claims for compensation, read on. An...
Consumer Protection
Bulletin
12 Oct 2017
About this guide This guide will help you find assistance when you are in dispute with a business. Your rights when you buy, hire or lease goods, or pay for services, are set out by the Australian...
Consumer Protection
Information
11 Oct 2017
Simpler regulation for your business From 1 January 2011, every Australian business will have the same rights and responsibilities under the Australian Consumer Law. By knowing your rights and...
Consumer Protection
Information
11 Oct 2017
There are many things to consider when bringing a new pet into your home. This publication has been produced to help explain your consumer rights and remedies when buying a pet and the questions to ask a seller before making a purchase.
Consumer Protection
Guide / handbook
11 Oct 2017
Refunds policy sign example We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the...
Consumer Protection
Promotions
10 Oct 2017
This fact sheet gives an overview of what constitutes a contract and the obligations arising from entering into a contract. What is a contract? A contract is a legally binding agreement between two...
Consumer Protection
Fact sheet
10 Oct 2017
About this guide This is one of six guides to the Australian Consumer Law (ACL), developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Fact sheet
10 Oct 2017
The following is a summary of the requirements under the Real Estate and Business Agents Act 1978 ("the Act"), Real Estate and Business Agents (General) Regulations 1979 and Code of Conduct for...
Consumer Protection
Information
10 Oct 2017
T he licensed charities register provides an alphabetical listing of all charitable organisations licensed in Western Australia under the Charitable Collections Act 1946. You can search the list by...
Consumer Protection
Register
06 Oct 2017
The licensed charities register provides an alphabetical listing of all charitable organisations licensed in Western Australia under the Charitable Collections Act 1946. You can search the list by...
Consumer Protection
Register
06 Oct 2017
All charities licensed in Western Australia must submit an Income and Expenditure Statement to the Commissioner for Consumer Protection in Western Australia annually. When to use this form All...
Consumer Protection
Form – notification
06 Oct 2017
When to use this form This form is to be completed to renew a charitable collections licence. Instructions Ensure all questions on this form have been answered Type directly into this form...
Consumer Protection
Form – application
06 Oct 2017
What is eTransactions? eTransactions, or electronic transactions, allows real estate agents to lodge, vary and dispose of tenancy bonds online without paper forms. eTransactions is available to...
Consumer Protection
Fact sheet
06 Oct 2017
The above publications and forms are for the following areas: Registering a co-operative Form 01 Application for approval of proposed rules of a co-operative Form 02 Application for approval of...
Consumer Protection
Form – notification
06 Oct 2017
Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to complete an application To complete the...
Consumer Protection
Form – application
04 Oct 2017
If you have a dispute and have not been able to resolve it directly or through conciliation, then going to the Magistrates Court may be the next step. Going to court is not necessarily expensive or...
Consumer Protection
Fact sheet
04 Oct 2017
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
04 Oct 2017

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