Publications

Showing 26 - 50 of 1707 results
Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
08 Sep 2017
Making The Change Consumer Protection is conducting information sessions on the new associations law to assist associations in making the change before the expected commencement date on 1 July 2016...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2014 for real estate agents, business brokers and property managers. You should download and read the manual before doing the assessment. The manual is a handy...
Consumer Protection
Training material
08 Sep 2017
The Department of Commerce’s Consumer Protection Division is here to help consumers get a fair result if they have a dispute with a trader. One of the processes used by Consumer Protection is called...
Consumer Protection
Fact sheet
08 Sep 2017
Manual and assessment for mandatory CPD 2014 for real estate sales representatives. You should download and read the manual before doing the assessment. The manual is a handy reference and will help...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2014 for real estate sales representatives. You should download and read the manual before doing the assessment. The manual is a handy reference and will help...
Consumer Protection
Training material
08 Sep 2017
23 March 2017 Welcome and thank you for subscribing to the landlord’s bulletin. Consumer Protection has recognised the potential demand for a subscription information service for landlords after...
Consumer Protection
Bulletin
08 Sep 2017
21 April 2016 As you are aware, the lead-in period for rental properties to meet the minimum security standards under the Residential Tenancies Act 1987 (the RT Act) ended on 1 July 2015. Should you...
Consumer Protection
Bulletin
08 Sep 2017
10 June 2015 The Department of Commerce (the Department) calls on agents to be vigilant in keeping a close eye on the operation of the agency’s trust account in light of two recent cases. The two...
Consumer Protection
Bulletin
08 Sep 2017
18 September 2015 A Mandurah real estate agency and one of its sales representatives have been fined for failing to disclose important information about a property prior to its sale. LBC Holdings Pty...
Consumer Protection
Bulletin
08 Sep 2017
29 October 2015 A real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal for failing to exercise due skill, care and diligence over the depositing and recording...
Consumer Protection
Bulletin
08 Sep 2017
2 June 2017 A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley...
Consumer Protection
Bulletin
08 Sep 2017
23 October 2014: Changes to application requirements for renewal of licences As you may be aware, the Settlement Agents Act 1981 (the SA Act) will soon be amended by the Consumer Protection...
Consumer Protection
Bulletin
08 Sep 2017
29 September 2016 A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves...
Consumer Protection
Bulletin
08 Sep 2017
FAQs - tenants What is eTransactions? eTransactions, or electronic transactions, allows real estate agents to lodge, vary and dispose of tenancy bonds online without paper forms. eTransactions is...
Consumer Protection
Fact sheet
08 Sep 2017
Terms and Conditions of Use for online lodgement using ‘MyAssociations’ with the Department of Mines, Industry Regulation and Safety. These terms and conditions are made between the Department of...
Consumer Protection
Guide / handbook
08 Sep 2017
A simple guide to help you understand your rights as a consumer.
Consumer Protection
Brochure
08 Sep 2017
12 December 2014 Are your sales representatives registered? Recent fines given to two real estate agencies and their sales representatives highlight the important legal obligation that a licensed...
Consumer Protection
Bulletin
08 Sep 2017
21 May 2015 The Department of Commerce (the Department) has received an increase in complaints from tenants that their lessors and property managers have set appointments for inspections without...
Consumer Protection
Bulletin
08 Sep 2017
20 March 2015 Key dates From 20 March 2015 use the amended prescribed Form 1AC Information for Tenant and Form 1AD Information for Tenant with Non-written Tenancy Agreement now available on the...
Consumer Protection
Bulletin
08 Sep 2017
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state. The visits aim to e nsure the laws are followed, help educate what the...
Consumer Protection
Fact sheet
08 Sep 2017
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state. The visits aim to ensure the laws are followed, help educate what the...
Consumer Protection
Checklist
08 Sep 2017
People often come together to form groups to pursue a range of common interests of a recreational, social, political, economic, cultural, spiritual or professional nature. In Western Australia alone...
Consumer Protection
Brochure
08 Sep 2017

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