Complaints

The complaint process relating to building work and home building work contract disputes.
Building Commission
Give us feedback about the service you have received from the department.
Corporate
The process for complaints about the conduct of registered building service providers. This process does not resolve individual disputes.
Building Commission
Make a complaint about an association
Consumer Protection
If you have had no success with the steps you have taken to try and resolve a problem with a business or trader, you can find out how to make a complaint here.
Consumer Protection
Information on using the Construction Contracts Act 2004 adjudication process for dealing with a payment dispute.
Building Commission
If you think you have been supplied with a banned product or if you have serious concerns about the safety of a product you have purchased, you can let us know.
Consumer Protection
If you think you have been scammed you should report it to a government agency so you can find out about your rights and options. Different agencies deal with different scams. Find out who can help you here.
Consumer Protection
All electricity accidents or incidents that occur in Western Australia should be reported.
EnergySafety
How to report a scam or unlicensed agent or repairer.
Consumer Protection
Report an incident or make an enquiry to WorkSafe.
WorkSafe
Report a gas leak or incident that has occurred in WA to Energy Safety.
EnergySafety