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Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very dangerous. You and your family risk electrocution or fire. Licensed electrical contractors have been expertly trained and will guarantee the quality of their work...
Electrical installations
Energy Safety produces and amends legislation, codes of practice, guidelines and general safety information. Where public comment is invited, draft copies of the documents are placed on this page. Consultation on new proposals for supervision of electrical workers and apprentices In March and April...
Discussion papers
New and amended electrical legislation, codes of practice, guidelines and general safety information will be available here. Code of Practice for Inspectors (Electricity) A comprehensive review of the Code of Practice for Inspectors (Electricity) in Western Australia (Code) has been completed. The...
What's new
Consumers have 10 business days to reconsider an unsolicited consumer agreement, during which they can cancel the agreement without penalty. This is called the ‘cooling-off’ period. During the 10 business day cooling-off period, the supplier must not accept any payment or supply any services...
Door-to-door and telephone selling
Are you considering buying a voucher offering goods or services at a discount online? Or have you already bought a voucher online? If so, there are some things you may wish to consider. Websites offering discounts on goods or services where the consumer then receives a voucher to redeem with a...
Buying online
A ‘lay-by’ agreement exists when you: pay for the goods in at least three instalments (when the agreement is not called a ‘lay by’ agreement) or in at least two instalments (when the agreement is called ‘lay-by’); and do not receive the goods until the full price has been paid. Any deposit you pay...
Lay-by and gift vouchers
This page contains links to authorities, regulatory bodies, network suppliers, industry bodies and others.
Links
Forms for applying for an electrical licence.
Forms
Below is a list of adjudicators who are currently registered under the Construction Contracts Act 2004 to review and determine construction contract payment disputes in Western Australia. Adjudicators A–E Graham Anstee-Brook – Dalkeith ​(Adjudicator Certificate No. 1) 42 Minora Road Dalkeith WA...
Find an appointor or adjudicator
An agreement is considered to be unsolicited when: a supplier/salesperson approaches or telephones a consumer without that consumer having invited this contact; negotiations take place over the phone, or in person at a location other than the supplier’s premises; and the total value of the...
Door-to-door and telephone selling

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Publications

Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
Section 57 of the Real Estate and Business Agents Act 1978 (the Act) requires developers to register their principal place of business with the Commissioner for Consumer Protection (“the Commissioner...
Consumer Protection
Form – registration
27 May 2014
If you want to trade as a small retail shop you must apply for a certificate. Lodging an application An application can be completed and submitted online or downloaded and lodged by: email :...
Consumer Protection
Form – application
04 Jul 2018
This document was developed to assist in the investigation of slips, trip and falls in the workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting your workplace in regards to evacuation and first aid. Although the checklists do not cover all the requirements under workplace safety and health laws, they will give you a better idea of whether your workplace meets basic standards of safety. They will also assist in laying the foundation for a safety and health management system at your workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting training, risk assessment and safe work procedures associated with confined spaces. Although the checklists do not cover all the...
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting chemical or hazardous substances hazards at your workplace. This checklist covers both requirements for hazardous substances under the...
WorkSafe
Checklist
22 May 2014
This checklist covers both requirements for hazardous substances under the Occupational Safety and Health Regulations 1996 and general chemical safety.
WorkSafe
Checklist
20 May 2014
The Code of practice: Abrasive blasting provides practical advice on meeting the requirements of the Occupational Safety and Health Act 1984 and the Occupational Safety and Health Regulations 1996 as they relate to abrasive blasting and applies to: all workplaces where abrasive blasting is being carried out; all persons who may be exposed to hazards arising from abrasive blasting in workplaces; workplaces where: abrasive blasting products are used; processes associated with abrasive blasting are undertaken; and abrasive blasting products and equipment are stored.
WorkSafe
Code of practice
21 May 2014

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Announcements

The average cost of unleaded petrol is set to increase by about 16 cents per litre (cpl) to 133.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 April 2017, most Caltex sites are increasing their ULP price to 137.9 cpl (an increase of 25 cpl). Most 7-Eleven and Puma sites are increasing their ULP price to 136.9, most...
Consumer Protection
Media release
03 Apr 2017
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 March 2017, most Puma, Coles Express, Caltex and BP sites are increasing their ULP price to 139.9 cpl (an increase of 20 cpl, 17 cpl, 16 cpl and 13 cpl respectively). Most...
Consumer Protection
Media release
13 Mar 2017
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 139.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 February 2017, most Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of 16 cpl by Caltex and 15 cpl by Puma). Most BP and Coles Express sites are...
Consumer Protection
Media release
06 Feb 2017
So-called ‘Bitumen Bandits’ are once again operating in Western Australia prompting a fresh Consumer Protection warning. In recent days reports of itinerant driveway layers have been received from north of Perth to the State’s South-West. Acting Commissioner for Consumer Protection David Hillyard advises home and business owners to say NO to on-the-spot deals offered by these travelling conmen. “...
Consumer Protection
Media release
01 Feb 2017
Retail trading hours for the Labour Day (March 6) and Easter Monday (April 17) public holidays will be extended by four hours, with major retailers being able to open from 8am to 6pm. Commerce Minister Michael Mischin has approved the extension from the standard 11am-5pm trading times for general retail shops on Sundays and public holidays. "The extended hours this year are consistent with those...
Consumer Protection
Media release
31 Jan 2017
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 13 cpl). Most BP and Caltex Woolworths sites are increasing their ULP price...
Consumer Protection
Media release
30 Jan 2017
New laws covering venture capital limited partnerships are expected to boost business investment in WA for innovation and technology start-ups. Limited partnerships, where there is at least one general partner in a business with unlimited liability and at least one partner with limited liability, are the common vehicles used to raise investment funds for high-risk ventures. The new laws, which...
Consumer Protection
Media release
25 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 138.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 11 cpl). Most BP, Caltex and Puma sites are increasing their ULP price to...
Consumer Protection
Media release
23 Jan 2017

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