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An "introductory" offer is an offer of a product or service that you have not previously provided. Clearly, it is impossible to make a price comparison in any "introductory" offer because you would not have established a regular selling price. If you can substantiate it, you may make claims such as...
Advertising and promotion
CPD Points How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be acquired each calendar year. These points must be obtained by undertaking educational activities approved by Consumer Protection. The mandatory and...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for disadvantaged consumers...
Consumer Protection Awards
What prizes do the Consumer Protection Award winners receive?
Consumer Protection Awards
The judging process The judging process will be merit-based using the methods below. Consumer Protection will coordinate an independent assessment process to review each nomination received. Judges for the awards panel are chosen for their expertise, knowledge and experience in consumer protection...
Consumer Protection Awards
The terms and conditions of entering the Consumer Protection Awards
Consumer Protection Awards
A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards

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Announcements

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 122.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 September 2016, most Caltex, Coles Express, and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 30 cpl by Caltex, 29.5 cpl by Coles Express and 26 cpl...
Consumer Protection
Media release
26 Sep 2016
The Liberal National Government today introduced legislation into State Parliament to protect payments to subcontractors in the construction industry.
Building Commission
Department News
22 Sep 2016
The 2016-17 financial year sees the Australian Building Codes Board embarking on a significant suite of work relating to the advancement of the Energy Efficiency Provisions in the National Construction Code (NCC). These changes will be considered as part of NCC 2019.
Building Commission
Department News
21 Sep 2016
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 121.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 September 2016, most Coles Express and Caltex sites are increasing their ULP price to 129.9 cpl (an increase of 30 cpl by Coles Express and 28 cpl by Caltex). Many BP sites...
Consumer Protection
Media release
19 Sep 2016
Waterman’s Bay licensed plumbing tradesperson Gary Clayton Hummerston (TL11472) has been successfully prosecuted by the Plumbers Licensing Board (PLB) for failing to comply with a condition of his licence.
Building Commission
Media release
14 Sep 2016
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 119.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 September 2016, most Coles Express sites are increasing their ULP price to 128.9 cpl, most BP sites are increasing their ULP price to 127.9 cpl, most Puma sites to 123.9 cpl...
Consumer Protection
Media release
12 Sep 2016
With Acting Commissioner for Consumer Protection David Hillyard Scammers are carrying out research into people at various organisations and either hacking computers or impersonating email accounts in a fraud known as a ‘man in the middle’ attack. Consumer Protection and WA Police Major Fraud Squad warn anyone making payments to third parties to be aware of the increased frequency in attempts to...
Consumer Protection
Department News
08 Sep 2016
Individuals and organisations in WA involved in promoting consumer and tenancy rights and providing community support are urged to submit a nomination for the Consumer Protection Awards 2017. Nominations are now open for the awards which formally recognise the efforts of individuals, groups, businesses, advocates, local government and the media in educating the community about their rights and...
Consumer Protection
Media release
06 Sep 2016
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 121.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 September 2016, most Coles Express sites are increasing their ULP price to 129.9 cpl (an increase of 30 cpl). Most Puma sites are increasing their ULP price to 125.9 cpl, most...
Consumer Protection
Media release
05 Sep 2016
Flouting door to door trading laws and offering contracts which restrict consumer rights has cost a solar company $15,000 after being fined by the Perth Magistrates Court on 31 August 2016. Green Engineering Pty Ltd , which operates nationally, was found guilty of failing to comply with provisions of the Australian Consumer Law (ACL) which set out what salespeople must do when they visit...
Consumer Protection
Media release
01 Sep 2016

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