Business / company

Topics

What is misleading or deceptive conduct? ‘Conduct’ includes actions and statements, such as: advertisements; promotions; quotations; statements; and any representation made by a person. Business conduct is likely to break the law if it creates a misleading overall impression among the intended...
Advertising and promotion
This section will help businesses and legal practitioners avoid unfair business practices by understanding: misleading or deceptive conduct false or misleading representations unconscionable conduct country of origin claims information standards Incorrect price rounding Unfair contract terms
Advertising and promotion
Consumer Protection recognises that while advertisers generally make every endeavour to be accurate, there will be occasions when errors occur. We recommend that as soon as a mistake is identified, you place an apology or clarification statement in the publication in which the error occurred. If...
Advertising and promotion
If your advertising refers to the cost of credit in any way (for example, that you can provide a cheap finance deal, or you invite your customers to compare your rates), then you are required to include certain information. Your advertisement need not contain an annual percentage rate, but it must...
Advertising and promotion
Photographs, drawings and other images must correspond with the advertised price and product. The reader or viewer should reasonably expect to be able to buy the product featured at the price mentioned. For example, it would be considered a breach of fair trading law to show a current model product...
Advertising and promotion
Ambush advertising is when a retailer makes an offer purporting to beat any offer elsewhere. While this can be an effective marketing tool, it may also create problems for you. When advertising in this way, you must be prepared to honour the offer being made. If a competitor is prepared to sell...
Advertising and promotion
An "introductory" offer is an offer of a product or service that you have not previously provided. Clearly, it is impossible to make a price comparison in any "introductory" offer because you would not have established a regular selling price. If you can substantiate it, you may make claims such as...
Advertising and promotion
CPD Points How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be acquired each calendar year. These points must be obtained by undertaking educational activities approved by Consumer Protection. The mandatory and...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives

Pages

Announcements

Building company Pacific Modular Pty Ltd (reg. BC14434) has been fined $3,500 by the Building Services Board for negligent conduct relating to building work it carried out without a valid building permit at a South Hedland property in 2014.
Building Commission
Media release
21 Nov 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 November 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 132.9 cpl, most...
Consumer Protection
Media release
14 Nov 2016
Kalbarri man Peter John Barry Ikin , trading as Cape York Connections , has been successfully prosecuted by the Building Commissioner for carrying out unregistered painting work at eight Mid West properties between December 2013 and June 2015.
Building Commission
Media release
14 Nov 2016
Osborne Park builder, Adam Bryce Thistlethwaite (reg. BP66814 & BC66814), trading as Starboard Side Construction Pty Ltd , has been fined by the State Administrative Tribunal (SAT) for engaging in negligent conduct that adversely affected a neighbouring property.
Building Commission
Media release
09 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most United sites are increasing their ULP price to 134.7 cpl, most BP,...
Consumer Protection
Media release
07 Nov 2016
​An extra 50 retail trading hours for Christmas shopping and Boxing Day sales Christmas Eve shopping to end at 6pm this year, compared with 9pm last year Extended trading for major retailers also approved for Australia Day 2017 Perth consumers will get 50 extra retail trading hours this year to do their Christmas shopping and take full advantage of the Boxing Day sales. Starting from Monday,...
Consumer Protection
Media release
07 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most Coles Express sites are increasing their ULP price to 134.9 cpl, most...
Consumer Protection
Media release
31 Oct 2016
A former York real estate agent and his son have been found to have engaged in misleading conduct after a ‘deceitful’ land deal which resulted in a $6 million profit for family members. The State Administrative Tribunal (SAT) has upheld allegations by Consumer Protection against former licensees The King and I Pty Ltd , formerly trading as Colin King Real Estate , and its director Colin Maxwell...
Consumer Protection
Media release
27 Oct 2016
The Building Commission is strongly advising home owners against carrying out their own plaster testing. The advice follows recent media reports and social media posts suggesting the use of a tape adhesion or “sticky tape” test to determine whether plaster has been correctly applied. Home owners are warned that testing their own walls could damage the plaster or paint. Tests should only be...
Building Commission
Department News
25 Oct 2016
Francesco Di Labio (reg. BP7903 – expired), as the nominated supervisor of Dianella building company Frayson Pty Ltd (BC8331 – cancelled), has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $15,000 and costs of $1,000 as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
24 Oct 2016

Pages

Subscribe to Topics
Subscribe to RSS - Business / company