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Ambush advertising is when a retailer makes an offer purporting to beat any offer elsewhere. While this can be an effective marketing tool, it may also create problems for you. When advertising in this way, you must be prepared to honour the offer being made. If a competitor is prepared to sell...
Advertising and promotion
An "introductory" offer is an offer of a product or service that you have not previously provided. Clearly, it is impossible to make a price comparison in any "introductory" offer because you would not have established a regular selling price. If you can substantiate it, you may make claims such as...
Advertising and promotion
CPD Points How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be acquired each calendar year. These points must be obtained by undertaking educational activities approved by Consumer Protection. The mandatory and...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
The Compulsory Professional Development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of the program is to increase consumer protection and promote consumer confidence in the real estate...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for disadvantaged consumers...
Consumer Protection Awards
What prizes do the Consumer Protection Award winners receive?
Consumer Protection Awards
The judging process The judging process will be merit-based using the methods below. Consumer Protection will coordinate an independent assessment process to review each nomination received. Judges for the awards panel are chosen for their expertise, knowledge and experience in consumer protection...
Consumer Protection Awards
The terms and conditions of entering the Consumer Protection Awards
Consumer Protection Awards

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Announcements

The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 119.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 August 2016, most Caltex and BP sites are increasing their ULP price to 125.9 cpl (an increase of 23 cpl by Caltex and 22 cpl by BP). Most Puma sites are increasing their ULP...
Consumer Protection
Media release
15 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection has noticed that anytime there is a change in the economic climate there will be some business closures as a result. It is often difficult to spot telltale signs of financial distress but, as consumers, we need to be aware of the risks involved when paying for goods or services in advance; even the purchase of...
Consumer Protection
Department News
12 Aug 2016
Major reforms to improve the efficiency, productivity and consistency of the Western Australian building industry will progress further today as the Liberal National Government hosted its second Building Summit.
Building Commission
Media release
09 Aug 2016
The average cost of unleaded petrol is set to increase by 14 cents per litre (cpl) to 120.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 August 2016, most Caltex and BP sites are increasing their ULP price to 125.9 cpl (an increase of 18 cpl by Caltex and 16 cpl by BP). Most Coles Express sites are increasing their ULP...
Consumer Protection
Media release
08 Aug 2016
Perth company Top Class Roof Restorations Pty Ltd and its sole director and secretary Troy Anthony Coward have been prosecuted by the Building Commissioner for contractual offences and fined a total of $7,000.
Building Commission
Media release
03 Aug 2016
Malaga company Barrowman Holdings Pty Ltd, trading as Perth Window & Door Replacement Company, and its sole director and secretary Stuart William Barrowman of Woodvale, have been prosecuted by the Building Commissioner for contractual offences and fined a total of $15,000.
Building Commission
Media release
01 Aug 2016
A WA Building Commission update on its audit of Yuanda building products.
Building Commission
Department News
01 Aug 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 124.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 July 2016, most Caltex Woolworths, BP, Caltex and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 19 cpl by Caltex Woolworths, 17 cpl by BP and Caltex...
Consumer Protection
Media release
25 Jul 2016
Kinross man Hajir Mobin trading as Danny’s Plumbing and Gas Services, whose conduct has been the subject of several public warnings and prosecution action by the Department of Commerce, has been prosecuted by the Plumbers Licensing Board (PLB) for carrying out unauthorised plumbing work.
Building Commission
Media release
25 Jul 2016
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 124.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 July 2016, most BP and Caltex sites are increasing their ULP price to 129.9 cpl, an increase of 14 cpl. Most Coles Express sites are increasing their ULP price to 127.9 cpl,...
Consumer Protection
Media release
18 Jul 2016

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