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Status: CLOSED - Closes Friday 29th January 2016 The Department of Industry, Innovation and Science is seeking feedback on possible improvements to Australia's country of labelling framework, including the impact of proposed changes. If you are a consumer or business with an interest in country of...
Consultations and reports
In September 2015 the former Government released a Regulatory Reform Policy Statement with a focus on red tape reduction. Considerable work has been undertaken across the department to address any duplicate or confusing regulations, simplify forms and paperwork, and remove any unnecessary...
Other policies and plans
The Commonwealth government wants to hear your views on options to increase consumer certainty about egg labelling. Update: April 2018: New standard is applied. Certain conditions must be met before eggs can be labeled or advertised as free range. more information on the egg labelling page. 15...
Consultations and reports
Suppliers and manufacturers automatically provide guarantees about goods they sell, under the Australian Consumer Law (ACL). These guarantees are rights that exist regardless of any extra warranty provided by the supplier or manufacturer. Sometimes, when goods don’t work or do what they should, or...
Refunds and returns
All Australians could have their say on country of origin food labelling in an online survey to help design the Australian Government’s new labelling system. Status: Closed: Closing date Friday 3rd July 2015 Background The Australian Government wants to deliver a more direct system for food...
Consultations and reports
Before selecting a licenced asbestos removalist, you may wish to confirm that the material to be removed contains asbestos. Only a competent person who has appropriate training, knowledge and experience can identify asbestos containing material (ACM) and determine if the ACM is friable or non-...
Asbestos licensing
Product recalls occur when a product is deemed to be a risk to the users safety. A supplier can voluntarily recall a product or the Minister for Competition Policy and Consumer Affairs (Federal government) can order a compulsory recall. Recalls are published on the Recalls Australia website. You...
Product safety for consumers
The Consumer Protection Enforcement and Prosecution policy was published in September 2011 and relates to Consumer Protection issues only. Consumer Protection promotes enforcement action to achieve compliance in an appropriate, consistent, transparent and measurable manner. Its main focus is on...
Compliance actions
What people are saying about the program.
What recipients are saying about the program.

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Publications

Areas for consideration by the second Building Summit in August, 2016.
Building Commission
Advisory note
01 Nov 2016
Refer to our Code of Conduct page to view the Real Estate and Business Agents Code of Conduct. Frequently asked questions in regards to the Real Estate and Business Agents and Sales Representatives...
Consumer Protection
Information
08 Feb 2017
The Settlement Agents' Code of Conduct is also available on the Department of Justice's website. Please note: Form 1: Pages 19 to 21 of the Code of Conduct Form 2: Pages 21 to 24 of the Code of...
Consumer Protection
Code of conduct
02 Jul 2018
Refer to our Code of Conduct page to view the Settlement Agents Code of Conduct. A lot of the rules look different - what has changed? The rules have been redrafted in line with modern legislative...
Consumer Protection
Information
16 May 2018
Consultation Regulatory Impact Statement for the Review of the regulation of the boarding and lodging industry in Western Australia.
Consumer Protection
Consultations / public comment
01 Nov 2016
8 September 2016 Settlement agents are required to have their trust accounts for the year 1 July 2015 to 30 June 2016, or part thereof, audited by an auditor approved by the Commissioner for Consumer...
Consumer Protection
Bulletin
09 Sep 2016
19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016

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Announcements

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 March 2018, most Puma sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most Caltex Woolworths, Caltex, BP and Coles Express sites are increasing...
Consumer Protection
Media release
26 Mar 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 March 2018, most Caltex Woolworths, Puma, BP, Coles Express and Caltex sites are increasing their ULP price to 149.9 cpl (an increase between 22 cpl and 27 cpl). Also, all 7-...
Consumer Protection
Media release
19 Mar 2018
A Boulder mechanic has been banned from holding a certificate to work in the motor vehicle repair industry in WA for two years by the State Administrative Tribunal (SAT) after failing to inform Consumer Protection about his criminal charges and convictions. Matthew Lawrence Elmer , who was also reprimanded by the SAT, failed to disclose criminal charges in his application for a repairer’s...
Consumer Protection
Media release
14 Mar 2018
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 145.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 March 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase between 23 cpl and 27 cpl). Also, all 7-Eleven...
Consumer Protection
Media release
12 Mar 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 145.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 February 2018, most 7-Eleven, Caltex Woolworths, BP, Puma and Caltex sites are increasing their ULP price to 149.9 cpl (an increase between 23 cpl and 25 cpl). Also, all Coles...
Consumer Protection
Media release
26 Feb 2018
The WA Government has announced a review to improve security of payments for subcontractors in Western Australia's building and construction industry, and the establishment of an Industry Advisory Group (IAG).
Building Commission
Department News
23 Feb 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 February 2018, most 7-Eleven, Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 cpl and 25 cpl...
Consumer Protection
Media release
19 Feb 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 146.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 February 2018, all Coles Express sites are increasing their ULP price to 151.9 cpl (an increase 22 cpl). Most 7-Eleven, Puma, BP, Caltex and Caltex Woolworths are increasing...
Consumer Protection
Media release
12 Feb 2018
Western Australian builder Cooper & Oxley Builders Pty Ltd (BC8529) has today voluntarily entered into external administration. Richard Albarran and Hugh Shaw from Hall Chadwick have been appointed as administrators of the company. Anyone owed money by the builder, including subcontractors and suppliers, should contact Hall Chadwick on (08) 6557 6200 and register as a creditor. The Department...
Building Commission
Media release
08 Feb 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 February 2018, most 7-Eleven, Puma, BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and...
Consumer Protection
Media release
05 Feb 2018

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