Business / company

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Consumer Protection regularly seeks public opinion on the review and development of both state and national legislation.
Consultations and reports
The Consumer Advisory Committee (CAC) provides advice to the Minister for Commerce and Commissioner for Consumer Protection on the activities and policies of the Department of Mines, Industry Regulation and Safety as they affect consumers; current and emerging consumer issues; research and...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
You will need to contact Consumer Protection if you wish to make changes to your licence details. Transfer a licence An employment agent’s licence can only be transferred: From one person to another when the individual holds the licence on behalf of a firm or body corporate; or Between two bodies...
Transfer, change or suspend licence
All individuals, partnerships or bodies corporate (companies and other incorporated bodies) that carry on business as employment agents must be licensed under the Employment Agents Act 1976 (the Act). This includes traditional employment agencies and employment brokers, as well as booking agencies...
Becoming an agent
Fees listed below are scheduled as at 1 July 2017. Fees are subject to change on 1 July of each year . Applications received on or after 1 July will be subject to the new fee. Remember you can use our online system to change your contact details . Motor vehicle dealers Fees and forms for dealers,...
Motor vehicle licence fees and forms
Consumer Protection's goal is to influence the marketplace to become fairer, more competitive and better informed. All advertising should tell the truth about a product or service and allow consumers to make well-informed decisions. The legal principles explained here apply to advertising in all...
Advertising and promotion

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Publications

This application form is used to register as a management representative for an electrical contractor's licence.
EnergySafety
Form – application
13 Jul 2017
This application form is used where the existing legal entity has not changed and the trading name has changed, or the existing legal entity has changed its name and is maintaining the same Australian Company Number (ACN).
EnergySafety
Form – application
20 May 2014
This application form is where the existing legal entity has not changed and the trading name has changed or, the existing legal entity has changed its name and is maintaining the same Australian Company Number (ACN).
EnergySafety
Form – application
20 May 2014
This application form is for an electrical contractor's licence and can only be issued to an individual (sole trader), firm (partnership) or body corporate.
EnergySafety
Form – application
09 Nov 2016
Information to assist licensed land valuers in Western Australia to understand and comply with the legislative framework that applies to them.
Consumer Protection
Guide / handbook
29 May 2014
LAND VALUERS LICENSING ACT 1978 LICENSED VALUERS CODE OF CONDUCT 2016 Laid down by the Commissioner with the approval of the Minister Part 1 - Preliminary 1. Citation This code is the Licensed...
Consumer Protection
Code of conduct
30 Sep 2016
Debt Collectors Licensing Act 1964 - Bank Guarantee
Consumer Protection
Template
27 May 2014
A reference manual for debt collectors about trust accounts.
Consumer Protection
Guide / handbook
25 Apr 2014

Pages

Announcements

Building Commissioner Peter Gow has issued a public warning about the financial status of Mount Hawthorn registered building contractor Turquoise Developments Pty Ltd (reg. BC14354), trading as Talbot Le Page Homes.
Building Commission
Media release
18 Apr 2017
Consumer Protection reminds traders and consumers that the following retail trading hours for general retail shops in the Perth metropolitan area will apply over the Easter long weekend: Good Friday (14 April) Closed Easter Saturday (15 April) 8am – 5pm Easter Sunday (16 April) 11am – 5pm Easter Monday (17 April) 8am – 6pm (extended trading approved) General retail shops All shops are regarded as...
Consumer Protection
Media release
13 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 April 2017, most Caltex, Puma and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 26 cpl by Caltex and Puma and 25 cpl by Coles Express). Most...
Consumer Protection
Media release
10 Apr 2017
A roof insulation company has been fined $18,000 by the Albany Magistrates Court for misleading consumers about the quality rating and standard of one of their products. Golden Bay Properties Pty Ltd , trading as Jumbuck Wool Insulation , was also ordered to pay costs totalling $11,968 when sentenced on 6 April 2017. In September 2014, an officer from Consumer Protection purchased polyester...
Consumer Protection
Media release
10 Apr 2017
The average cost of unleaded petrol is set to increase by about 16 cents per litre (cpl) to 133.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 April 2017, most Caltex sites are increasing their ULP price to 137.9 cpl (an increase of 25 cpl). Most 7-Eleven and Puma sites are increasing their ULP price to 136.9, most...
Consumer Protection
Media release
03 Apr 2017
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 March 2017, most Puma, Coles Express, Caltex and BP sites are increasing their ULP price to 139.9 cpl (an increase of 20 cpl, 17 cpl, 16 cpl and 13 cpl respectively). Most...
Consumer Protection
Media release
13 Mar 2017
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 139.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 February 2017, most Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of 16 cpl by Caltex and 15 cpl by Puma). Most BP and Coles Express sites are...
Consumer Protection
Media release
06 Feb 2017
So-called ‘Bitumen Bandits’ are once again operating in Western Australia prompting a fresh Consumer Protection warning. In recent days reports of itinerant driveway layers have been received from north of Perth to the State’s South-West. Acting Commissioner for Consumer Protection David Hillyard advises home and business owners to say NO to on-the-spot deals offered by these travelling conmen. “...
Consumer Protection
Media release
01 Feb 2017

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