Consumer

Announcements

Bushfire reform aims to save lives

The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015

Commissioner's Blog: Renovation risks

With Acting Consumer Protection Commissioner Gary Newcombe Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property. Our top tip is NOT to pay large amounts of money for nothing in return. Recently we have issued...
Consumer Protection
Department News
27 Nov 2015

Commissioner's Blog: Have your say on laws affecting WA’s motor vehicle industry

With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015

Product Recall - Portable camping butane heater

A product recall has been issued for the Companion COMP243 and Adventuridge 41480 portable camping butane heater. The portable camping heater is designed for outdoor use only and requires a disposable 220G Butane Gas Cartridge for operation. The Companion COMP243 was available in various camping stores from 01.03.2015. The Adventuridge 41480 was available for sale in ALDI Stores from 21.03.2015...
Building and Energy
Alert
19 Nov 2015

Building and plumbing feature in Red Tape Reduction Report Card

Red tape reforms set to save West Australians at least $150 million during the next five years have been revealed in the State's inaugural Red Tape Reduction Report Card.
Building and Energy
Department News
17 Nov 2015

Change of insurer name – RBUA (formerly Calliden)

From 1 November 2015 Great Lakes Australia (GLA) commenced issuing Home Indemnity Insurance (HII) Policies via their agent Residential Builders Underwriting Agency (RBUA) with all Calliden HII Policies transferred over to GLA via a Scheme of Arrangement. All Western Australian HII policies are now issued by either RBUA or QBE Insurance. Further information on HII can be found on the Home...
Building and Energy
Department News
17 Nov 2015

Commissioner's Blog: Don’t be blind to the risks of novelty contact lenses

With Acting Consumer Protection Commissioner Gary Newcombe Due to their popularity at Halloween-time, I recently used my weekly Community News column to remind consumers to have their eyes open to the potential safety risk posed by short-term wear lenses that allow you to change your eye colour temporarily, or to display a fun pattern over your iris. This week a Facebook post by a mum in the UK,...
Consumer Protection
Department News
10 Nov 2015

Product Safety Recall - Jumbuck 6 burner solid hotplate barbecue

A product safety recall has been issued for the 'Jumbuck' 6 burner solid hotplate barbecue, model number BG1507B6 Item number 3171031. Batch numbers are labelled on the side of the unit, numbers are 1516, 1518, 1522, 1525, 1529. The barbecues have been sold nationally at Bunnings Warehouses since June 2015 (Price: $299.00). In isolated cases, the burners may not align correctly with the gas...
Building and Energy
Alert
05 Nov 2015

Commissioner's Blog: Complaining via social media

With Acting Consumer Protection Commissioner Gary Newcombe Complaining via social media – think before you tweet In the past consumers who wanted others to know about their bad experience with a business would usually rely on word of mouth or perhaps a strongly worded letter to a newspaper editor but nowadays it’s commonplace for people to speak out on social media. With more and more businesses...
Consumer Protection
Department News
27 Oct 2015

Commissioner's Blog: Avoid a funeral RIP-off

With Acting Consumer Protection Commissioner Gary Newcombe... You may have seen or heard adverts about ways to pay for your funeral in advance to take the pressure off your family when the time comes. A funeral could cost thousands of dollars depending on the kind of service you want, which means planning ahead is a good idea. However, paying for funeral cover can be expensive and complex. One of...
Consumer Protection
Department News
16 Oct 2015

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