Consumer

Topics

Travel agent licence review Status: Closed Friday 4 October 2013 Consumer Protection is seeking community comment about whether specific laws for the WA travel industry should continue or whether the general laws are adequate. We have released a position paper and urge consumers and industry...
Consultations and reports
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Motor vehicle industry review Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in...
Consultations and reports
Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle
What is motor vehicle repair work? Most types of motor vehicle repair work (known as classes of repair work ) are covered by the Motor Vehicles Repairers Act 2003, including: examining motor vehicles; diagnosing and detecting faults in motor vehicles; adjusting, servicing and maintaining motor...
Servicing and repair
If you need to take out a loan to buy a motor vehicle, it is a good idea to shop around to find the best deal that suits you. Most motor vehicle dealers offer to arrange finance; however it may be cheaper to obtain your own finance from your bank or credit provider. It is best not to over commit...
Buying a vehicle
Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle
Extended warranties are like an insurance policy you can buy for a vehicle to cover it generally for mechanical failure or breakdown. An extended warranty is bought separately by you and is not a substitute for any statutory warranty that may apply. You should carefully weigh up the value of...
Buying a vehicle
The Fair Trading Act (Australian Consumer Law) creates ‘consumer guarantees’. A consumer guarantee does not need to be written down in the contract. It is 'guaranteed' by law. Consumer guarantees are ordinary contract terms that are automatically added into any contract between a seller and a buyer...
Buying a vehicle

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Publications

Application for Modification or Non-Application of Building Standard
Building Commission
Form – application
04 Jul 2016
Application to extend time – occupancy permit or building approval certificate
Building Commission
Form – application
14 May 2014
Application to extend a building or demolition permit
Building Commission
Form – application
14 May 2014
Notice and request for consent (response notice): Protection structures, party walls, removal of fences, access to land
Building Commission
Form – application
14 May 2014
Notice and request for consent to encroach or adversely affect
Building Commission
Form – application
14 May 2014
Certificate of building compliance
Building Commission
Form – application
14 May 2014
Certificate of construction compliance
Building Commission
Form – application
14 May 2014
Application for Building Approval Certificate Strata
Building Commission
Form – application
14 May 2014
Application for building approval certificate
Building Commission
Form – application
14 May 2014
Occupancy permit strata
Building Commission
Form – application
14 May 2014

Pages

Announcements

With Acting Consumer Protection Commissioner David Hillyard Air-filled loungers were one of the must-have Christmas presents for 2016 and had been heavily promoted via social media and at pop-up stalls in shopping centres. Photos or videos indicate the products are able to be used in water BUT two near-misses in Australian home swimming pools during the festive period prompted drowning risk...
Consumer Protection
Department News
19 Jan 2017
Consumer Protection and Water Corporation are warning WA householders about a telemarketing business and a solar panel company that could be misleading consumers by claiming to promote a water-saving initiative. Telemarketing salespeople have reportedly cold-called potential customers in Perth metropolitan and WA regional areas including the Wheatbelt, Peel and South West districts. The callers...
Consumer Protection
Media release
19 Jan 2017
The number of West Australians duped by scammers dropped by 17 per cent in 2016, with romance fraud still the most common type of scam despite a 34 per cent drop in victim numbers. Commerce Minister Michael Mischin said 377 victims reported losing $10,057,015 to scams overall in 2016, with $4.1 million lost to relationship fraud. "While most scam categories have seen a drop in both victims and...
Consumer Protection
Media release
18 Jan 2017
Middle Swan man Matthew John Paterson, trading as Pato’s Patios, has been successfully prosecuted by the Building Commissioner for offences he committed in contracting for home building work at a Yangebup property in 2014.
Building Commission
Media release
18 Jan 2017
The Building Services Board has imposed conditions on the contractor registrations of Belmont builder Diploma Construction (WA) Pty Ltd (BC11854) and related Leederville-based entity DGX Construction Pty Ltd (BC14593).
Building Commission
Media release
17 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 140 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 January 2017, most BP sites are increasing their ULP price to 145.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing...
Consumer Protection
Media release
16 Jan 2017
Osborne Park builder Danmar Homes Pty Ltd (reg. BC9032) and its nominated supervisor Robert George Williams (BP7911) have been fined a total of $45,000 plus costs for negligent conduct that contributed to one house’s roof blowing off and another being substantially damaged during a storm.
Building Commission
Media release
16 Jan 2017
A Landsdale motor vehicle repairer who continued to operate his business after his licence had expired has been fined $10,000 by the Joondalup Magistrates Court. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $8,016 after being convicted in his absence on 11 January 2017 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was...
Consumer Protection
Media release
13 Jan 2017
Formerly registered Wangara builder Jeffrey West (reg. BP101011 & BC100818 – both expired), the sole trader of Kameleon Homes, has been fined $15,000 and ordered to pay costs of $3,200 by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
11 Jan 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 140.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 January 2017, all metro Coles Express sites are increasing their ULP price to 145.9 cpl (an increase of 18 cpl). Most BP, Caltex, Caltex Woolworths and Puma sites are...
Consumer Protection
Media release
09 Jan 2017

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