Aircon business fined $15,000 for failing to supply to three consumers Clients owed a total of $15,780 in deposit money not yet returned Consumer Protection warns against paying large deposits upfront A Langford air conditioning business operator has been fined $15,000 by the Perth Magistrates Court for accepting large deposits from three consumers but failing to install the systems, despite...

It may be a familiar scenario for some shoppers – you spot an advert for a product at a very attractive sale price and place an order, but it’s later cancelled by the retailer claiming the item is ‘out-of-stock.’ Consumers may be left wondering whether the business is obliged to honour the discounted price, regardless of whether the item had genuinely sold-out or if a mistake had been made during...

Unlicensed motor vehicle repairer to pay $3,000 fine and $418 in costs Repairer ignored four warnings to re-apply after his licence expired Licensing laws important to maintain high industry standards in WA A Bayswater motor vehicle restorer and repairer who ignored several warnings about operating without a licence has been fined $3,000 by the Perth Magistrates Court. Peter John Cooper , trading...

High complaint numbers prompt reminder to research solar installers Issues involve poor quality parts, installers not using due care and skill Some complaints about companies that have gone out of business WA consumers looking to install home solar energy systems are urged to select their installers carefully, following a high number of complaints reported to Consumer Protection. So far this year...