Consumer

Topics

If your advertising refers to the cost of credit in any way (for example, that you can provide a cheap finance deal, or you invite your customers to compare your rates), then you are required to include certain information. Your advertisement need not contain an annual percentage rate, but it must...
Advertising and promotion
Photographs, drawings and other images must correspond with the advertised price and product. The reader or viewer should reasonably expect to be able to buy the product featured at the price mentioned. For example, it would be considered a breach of fair trading law to show a current model product...
Advertising and promotion
Ambush advertising is when a retailer makes an offer purporting to beat any offer elsewhere. While this can be an effective marketing tool, it may also create problems for you. When advertising in this way, you must be prepared to honour the offer being made. If a competitor is prepared to sell...
Advertising and promotion
An "introductory" offer is an offer of a product or service that you have not previously provided. Clearly, it is impossible to make a price comparison in any "introductory" offer because you would not have established a regular selling price. If you can substantiate it, you may make claims such as...
Advertising and promotion
If planning to build in an area affected by the European House Borer (EHB), it is recommended that treated pine is used for structural purposes. A number of pine treatment options are available. For pine in service, in-situ treatment can be undertaken. For other affected pine products such as...
European house borer
European House Borer (EHB) Hylotrupes bajulus (Linnaeus) , is a destructive pest of seasoned coniferous timber including pine, fir and spruce. If allowed to become established it could cause major structural damage to buildings. Timbers commonly used for structural purposes in Australia, including...
European house borer
For specific advice about termite protection for a proposed new home you may contact the building surveyor at your local council, your builder or architect, or a licensed pest control professional. Advice about all types of pesticide treatments can be obtained from the Pesticide Safety Section of...
Termites and pests
Whichever system is selected for the prevention or early detection of termites, it is important that inspections are carried out regularly. You should inspect your property every six months for any obvious signs of infestation. Consumer Protection also recommends that you arrange for an inspection...
Termites and pests
Alternative termite control methods now fall into four broad categories - physical barriers, chemical barriers, resistant materials and design for early detection. Physical barriers Various forms of metal mesh barriers. Specially graded granite chips. Exposed concrete floor slab constructed as a...
Termites and pests
When you get a builder to construct your new home, you will be presented with a range of measures that can be taken against possible damage by termites (white ants). Modified standards In the past, most new homes were protected by spraying the sand pad with organochlorine chemicals. However,...
Termites and pests

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 9 cents per litre (cpl) to 126.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 July 2016, most BP, Caltex, Coles Express and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 12 cpl by BP, Caltex and Puma and 10 cpl by Coles Express...
Consumer Protection
Media release
11 Jul 2016
Pemberton builder John George Ryan (BP8830 & BC8830) has been fined $5,000 by the Building Services Board for failing to manage and supervise work he carried out at a Manjimup property between March 2010 and July 2011.
Building Commission
Media release
05 Jul 2016
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 128.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 July 2016, most BP sites are increasing their ULP price to 133.9 cpl, an increase of 15 cpl. The majority of Caltex and Caltex Woolworths sites are increasing their ULP price...
Consumer Protection
Media release
04 Jul 2016
With Acting Commissioner for Consumer Protection David Hillyard Tragically, between one and two children die in Australian homes every year as a result of blind or curtain cords that don’t comply with safety standards causing choking or strangulation. There are similar deaths occurring regularly across the world. That’s why Consumer Protection WA recently joined fellow Australian and...
Consumer Protection
Department News
04 Jul 2016
Stationery and toy retailer Smiggle has removed a button battery-powered yo-yo from stores in WA, and across Australia, to protect children from injury or death. A product safety recall of the YoYo Loco is due to concerns about how easily the battery compartment can be opened, allowing access to button batteries, which can kill or seriously hurt young children if swallowed. Smiggle advises that...
Consumer Protection
Media release
29 Jun 2016
Consumers can be forgiven if they feel overwhelmed or confused by the myriad of insurance options currently being advertised. At the end of every financial year health insurance providers’ start talking about tax, surcharges and rebates but don’t let this rush you into a poor decision. Health insurance is a complex area and your needs may change with time so when you are looking to take out or...
Consumer Protection
Department News
27 Jun 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 128.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 June 2016, most BP sites are increasing their ULP price to 132.9 cpl (an increase of 17 cpl). Most Caltex and Coles Express sites are increasing their ULP price to 131.9 cpl...
Consumer Protection
Media release
27 Jun 2016
A report by Auditor General Colin Murphy has assessed how well the Building Commission regulates Western Australia’s residential building industry.
Building Commission
Department News
24 Jun 2016
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 128.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 June 2016, most BP sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most Caltex and Coles Express sites are increasing their ULP price to 131.9 cpl,...
Consumer Protection
Media release
20 Jun 2016
Como building company Richmount Enterprises Pty Ltd (BC11026) has been fined $1,000 by the Building Services Board for failing to comply with orders of both the Building Commissioner and the State Administrative Tribunal (SAT).
Building Commission
Media release
20 Jun 2016

Pages

Subscribe to Topics
Subscribe to RSS - Consumer