Consumer

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A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards
Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Find a registered building service provider or licensed plumber
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. The requirements for safety...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. The Building Commission has a responsibility to ensure that consumers have confidence in the building,...
Building or renovating your home

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Announcements

Extra protections for Seniors who are considering living in a retirement village have now come into effect, with operators required to provide clearer disclosure of information before any contracts are signed. The changes to regulations covering retirement villages, which started on 1 April 2016, build on requirements implemented in 2015 that require operators to provide more extensive...
Consumer Protection
Media release
05 Apr 2016
Western Australian consumers and businesses are being urged to take part in a national review of the Australian Consumer Law. The review is being carried out by consumer protection agencies through Consumer Affairs Australia and New Zealand, and an issues paper has been released. Commerce Minister Michael Mischin encouraged Western Australian consumers, businesses and other interested groups to...
Consumer Protection
Media release
05 Apr 2016
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 120.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 April 2016, most BP sites are increasing their ULP price to 124.9 cpl (an increase of 20 cpl). Most Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their...
Consumer Protection
Media release
04 Apr 2016
Collie painter Troy Raymond Anderson, trading as T & S Painting, has been ordered to pay a $3,500 fine and costs of $569.64 after being successfully prosecuted by the Building Commissioner for registration offences.
Building Commission
Media release
04 Apr 2016
IMPOSITION OF INTERIM BAN ON HOVERBOARDS THAT DO NOT MEET SPECIFIC SAFETY REQUIREMENTS I, MICHAEL MISCHIN, Minister for Commerce, pursuant to section 109(1)(a) of the Australian Consumer Law (WA), impose an interim ban on consumer goods of a kind specified below, because it appears to me that these goods, or a reasonably foreseeable use of these goods, may cause injury to any person. The effect...
Consumer Protection
Alert
01 Apr 2016
Jandakot tiler Jose Antonio Arguijo , as the sole director and secretary of Plaza Tiling Pty Ltd , has been prosecuted by the Building Commissioner for offences the company committed when carrying out renovations in Rockingham and Como between June 2011 and March 2013. In the Perth Magistrates Court on 2 March 2016, Mr Arguijo was ordered to pay fines of $66,700, compensation totalling $109,865...
Building Commission
Media release
31 Mar 2016
With Acting Commissioner for Consumer Protection David Hillyard Next time you’re asked ‘would you like a receipt?’ say yes and be sure to check it. Contactless technology that allows us to pay with a wave of a card seems to be resulting in a lower take-up of receipts and this becomes a problem when there’s a query about how much was charged and what for. If you fail to obtain proof of the...
Consumer Protection
Department News
30 Mar 2016
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 121.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 March 2016, most Coles Express, Caltex Woolworths, BP and Puma sites are increasing their ULP price to 123.9 cpl (an increase of 25 cpl by Coles Express, 24 cpl by Caltex...
Consumer Protection
Media release
28 Mar 2016
A gas and air conditioning supplier and repairer who took payments from customers without providing the goods or services has been fined $9,800, ordered to pay $4,290 compensation to his victims and has to pay the $21,000 it cost Consumer Protection to prosecute him. Christopher Brocklebank of Clarkson was found guilty of five breaches of the Australian Consumer Law in his absence on 16 March...
Consumer Protection
Media release
24 Mar 2016
A motor vehicle dealer who operated his business from a location that was different to what was allowed by his licence was reprimanded and fined $1,000 by the State Administrative Tribunal (SAT) on 24 February 2016. George Reid Smith , trading as Pearl Motors , was granted a licence to operate his dealership in Broome in February 2011. He informed Consumer Protection in May 2013 that he was re-...
Consumer Protection
Media release
23 Mar 2016

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