Consumer

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The annual Consumer Protection Awards, first presented in 2004, form part of the Western Australian Government’s ongoing commitment to consumer protection services in our community. They recognise and reward significant contributions in advancing consumer protection in Western Australia. Many...
Consumer Protection Awards
A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards
Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Find a registered building service provider or licensed plumber
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. The requirements for safety...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences

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Announcements

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 123.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 October 2016, most Caltex, Coles Express and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 36.8 cpl by Caltex, 30 cpl by Coles Express and 26 cpl by...
Consumer Protection
Media release
03 Oct 2016
A solar company and its Director have been ordered by the Federal Court to pay a total penalty of $535,000 for misleading and deceptive conduct and failing to supply goods to WA consumers. Unleash Solar Pty Ltd (in liquidation) , formerly based in Adelaide, was ordered to pay $390,000 and sole Director Dionysios Perdikoyiannis was ordered to pay $145,000 for multiple contraventions of the...
Consumer Protection
Media release
03 Oct 2016
A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves gained access to the agency’s bank accounts after malware was downloaded into their computer system, probably from an attachment being opened or a website link being clicked in a scam email. The installed malware allows the...
Consumer Protection
Media release
29 Sep 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016
With Acting Commissioner for Consumer Protection David Hillyard Watching The Block might have inspired you to get cracking on some home renovations but unlike the TV show contestants you won’t have access to host Scotty’s ‘black book of trades’. So, how do you go about finding trustworthy, reliable tradespeople who’ll do a good job for the right price? We’ve got some tips to help you avoid tradie...
Consumer Protection
Department News
27 Sep 2016
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 122.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 September 2016, most Caltex, Coles Express, and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 30 cpl by Caltex, 29.5 cpl by Coles Express and 26 cpl...
Consumer Protection
Media release
26 Sep 2016
A men’s tailoring company has been fined a total of $20,200 by the Perth Magistrates Court for accepting payments but failing to supply the goods and was ordered to pay compensation to four consumers amounting to $7,665. Joseph Anthony Wholesale Pty Ltd , trading as Joseph Anthony Bespoke , had accepted advance payments for clothing but either only partially filled the orders or did not supply...
Consumer Protection
Media release
22 Sep 2016
WA residents are being warned not to fall for a fake scratchie scam contained in glossy travel brochures sent from Malaysia. About 70 of the brochures bound for Australian homes were intercepted by Australia Post at their Perth Airport mail centre and Consumer Protection fears others may have slipped through for delivery. The brochure contains two scratchie cards and one is always a winner, the...
Consumer Protection
Media release
22 Sep 2016
The four month transitional period that delayed the application of the bush fire construction requirements of the Building Code of Australia (BCA) for areas that were newly identified as bush fire prone on the Map of Bush Fire Prone Areas 2016 (that came into operation on 21 May 2016) concluded yesterday. From today, 21 September 2016, applications for building approvals for certain residential...
Building Commission
Department News
21 Sep 2016
The 2016-17 financial year sees the Australian Building Codes Board embarking on a significant suite of work relating to the advancement of the Energy Efficiency Provisions in the National Construction Code (NCC). These changes will be considered as part of NCC 2019.
Building Commission
Department News
21 Sep 2016

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