Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Your agreement - Retirement village contracts

Before moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both...

Contracts

05 Feb 2014

Retirement villages fee and charges

As retirement villages vary greatly in the types of accommodation and in the services provided, it is important to carefully consider how much you can afford to pay. It is essential you read the residence contract to determine exactly what fees will be payable prior to entering the village, during...

Fees and charges

05 Feb 2014

Retirement village checklist

There are advantages and disadvantages to living in a retirement village just as there are with any form of housing. It is important you fully understand what you are agreeing to and what the legal and financial implications are for you and your partner on entering, living in and leaving a village...

Choosing a village

05 Feb 2014

Information you must be given from retirement villages

To help you decide whether to sign a residence contract with a particular retirement village, you must receive (at least 10 working days before a residence contract is signed): a pre-contractual statement, that provides accurate information about a range of matters including fees and charges...

Choosing a village

05 Feb 2014

Visit retirement villages

It is a good idea to visit a number of different villages before deciding whether retirement village living is the best option for your circumstances and settling on the village that's right for you. When you make your visits to different villages: inspect the unit being offered, including security...

Choosing a village

05 Feb 2014

What is a retirement village?

A retirement village provides accommodation and sometimes other amenities and services to a person, and their partner, who is over 55 years of age and/or is retired from full-time employment. There can be confusion about the difference between village complexes classified as retirement villages,...

What is a retirement village?

05 Feb 2014

Consumer Protection Awards winners and finalists

WATCH

The Western Australian Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for...

Consumer Protection Awards

04 Feb 2014

Consumer Protection Awards terms and conditions of entry

The terms and conditions of entering the Consumer Protection Awards

Consumer Protection Awards

04 Feb 2014

Are you bush fire ready?

Western Australia has some of the driest climatic regions in Australia and is prone to bush fire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. Building and...

Building in bush fire prone areas

22 Jan 2014

Building and Energy licence search

Building and Energy protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...

Licensing search

15 Jan 2014

Publications

Annual Report 2011 - 2012

READ

In May 2013, in accordance with the Parliament of Western Australia’s Standing Orders, two omissions from the full text of notes 21a and 29 to the financial statements were rectified. This PDF is the...

Corporate

Reports

27 May 2014

Annual Report 2012 - 2013

READ

The 2012-13 Annual Report presents information on its statutory compliance, financial, non-financial and operational performance. It is in five sections as required by the Financial Management Act...

Corporate

Reports

29 May 2014

Announcements

Property settlement payment scam results in a $732,000 loss

Email communications between home buyer and settlement agent hacked Request for payment with false bank account details sent to buyer Loss brings 2022 total for payment redirection scams to more than a million dollars A WA woman has reported to Consumer Protection losing about $732,000 after scammers intercepted email communications between her and her settlement agent in relation to the purchase...

Consumer Protection

Media release

03 May 2022

Changes to licensing for motor vehicle consignment sales in WA

New licence category proposed for dealers wanting to sell on consignment Character test for licence applicants and their associates to be strengthened Specific dealer training to focus on laws and practices for consignment sales Losses incurred by owners when selling their motor vehicles and caravans on consignment have prompted action by the McGowan Government with a new licence category to be...

Consumer Protection

Media release

29 Apr 2022

Fears flood-damaged vehicles will be dumped on WA market

Real concerns that defective vehicles from flood areas will be sold in WA Potential buyers urged to find out the vehicle’s full history before purchase A number of checks can be carried out to make an informed decision WA consumers are being warned to be vigilant with fears that flood-damaged vehicles from the eastern states will be sold in WA. Consumer Protection urges buyers of second-hand...

Consumer Protection

Media release

28 Apr 2022

Make Mother’s Day memorable for all the right reasons

Know your consumer rights before shopping for Mother’s Day gifts Don’t be fooled by ‘was/now’ advertising, make sure discounts are genuine Most gift cards have a minimum three year expiry date Consumer Protection is reminding shoppers of their rights to help them find the best gift for Mother’s Day. Executive Director for Consumer Protection Trish Blake is encouraging online or in-store shoppers...

Consumer Protection

Media release

26 Apr 2022

Commissioner's Blog: Tow truck reform on its way

Keeping your wits about you following a car accident or breakdown is not always easy – you may be in shock, the traffic behind you is probably piling up and your vehicle needs to be moved off the road to somewhere safe. The last thing any motorist needs in a stressful situation like this is to be threatened, misled or harassed by unscrupulous tow-truck drivers looking to get their business. Views...

Consumer Protection

Media release

21 Apr 2022

Gate latch recall prompts pool safety reminder for consumers

Product safety recall for various pool gate latches made by Aristo Glass Products The faulty gate latches may not latch properly and pose a drowning risk for children Consumers are reminded that pool safety is an all-year-round issue Building and Energy is alerting consumers about a recall of several faulty latches that may fail to securely shut swimming pool gates, creating a drowning risk for...

Building and Energy

Media release

21 Apr 2022

Love of pets exploited by scammers with substantial consumer losses

44 WA consumers have lost almost $90,000 in pet scams so far in 2022 Scammers exploit emotional attachment to their fake images and videos Advice to shop locally and physically inspect the pet before paying Images of cute puppies and kittens are being used by scammers to lure their victims into paying thousands of dollars for a pet that doesn’t exist and the consumer losses are substantial. So...

Consumer Protection

Media release

21 Apr 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 April 2022), the average price of regular unleaded petrol (ULP) will increase by over 27 cents...

Consumer Protection

Media release

19 Apr 2022

Commissioner's blog: A post-mortem on the high cost of dying

Losing a loved-one is a distressing experience, so the last thing vulnerable friends and relatives need at this time is to be confused over the cost of organising a funeral. Unfortunately we’ve been made aware that some unscrupulous funeral service operators have used high-pressure marketing tactics to sell packages that don’t reveal the true cost of individual items, some of which could be...

Consumer Protection

Media release

14 Apr 2022

Business sales agent fined over unauthorised trust account withdrawal (Sigma Business Sales Pty Ltd / Michael Harrold)

Unauthorised withdrawal of a $50,000 deposit after business sale settlement Business broker and his company fined a total of $7,000 plus $1,000 in costs Warning that violations of trust account laws will not be tolerated A West Perth business sales agent and his company have been fined by the State Administrative Tribunal after making an unauthorised $50,000 withdrawal from the agency’s trust...

Consumer Protection

Media release

14 Apr 2022

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