Consumer

Announcements

The 2018 edition of the Map of Bush Fire Prone Areas (the Map) comes into effect on Friday 1 June 2018. The Map will be available on the Department of Fire and Emergency Services (DFES) website on the afternoon of Thursday 31 May 2018. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be...
Building and Energy
Department News
31 May 2018
With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 159.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 May 2018, most BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 163.9 cpl (increasing between 23 and 27 cpl). All 7-Eleven sites are...
Consumer Protection
Media release
28 May 2018
Three brothers have been fined $12,500 each by the Perth Magistrates Court for their involvement in a major unlicensed motor vehicle dealing operation. They were also ordered to pay $267.10 each in costs when they pleaded guilty on 25 May 2018 to breaching the Motor Vehicle Dealers Act. Ali Mohammed Yas of Balga had bought 83 vehicles in his own name and 23 vehicles in his wife’s name between...
Consumer Protection
Media release
28 May 2018
Recall of Clark Rubber Be-Safe Portable Pool Fence On 17 May 2018 the Australian Competition and Consumer Commission (ACCC) issued a national product safety recall on the ‘Be Safe Portable Pool Fence’ sold exclusively by Clark Rubber between 1 December 2016 and 5 April 2018. Information about the recall is available on the ACCC’s product safety and Clark Rubber websites: https://www.productsafety...
Building and Energy
Alert
25 May 2018
Consumer Protection has issued advice to Toys R Us customers who may be affected by the 44 Australian stores being placed into administration on 21 May 2018 whilst continuing to trade. Customers affected include those who: wish to redeem a gift card; have paid either partly or fully for goods yet to be delivered; have entered into a lay-by agreement and paid a deposit; have a store credit note...
Consumer Protection
Media release
23 May 2018
The McGowan Government has approved extended trading for the two public holidays on Monday 4 June 2018 (WA Day) and Monday 24 September 2018 (Queen’s Birthday) when general retail shops in the Perth metropolitan area will be able to open from 8am to 6pm. These hours are consistent with previous retail trading extensions on public holidays. An application for additional trading hours was received...
Consumer Protection
Media release
22 May 2018
A Dalyellup tradie who took deposits from consumers but did nothing or very little in return has been fined and ordered to pay compensation by the Bunbury Magistrates Court. Blake Ball , trading as Balls Walls Constuction (sic), was fined $5,000 on 21 May 2018 after pleading guilty to three charges under the Australian Consumer Law for wrongly accepting payment from two consumers who had provided...
Consumer Protection
Media release
22 May 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 158.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 May 2018, most Puma sites are increasing their ULP price to 163.9 cpl (an increase of 27 cpl). Most BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their...
Consumer Protection
Media release
21 May 2018
Western Australians are being urged to be on the lookout for threat-based impersonation scams by taking a moment to ‘Stop and check: is this for real?’ This is the theme for this year’s Scams Awareness Week, which runs from 21–25 May 2018. Commissioner for Consumer Protection David Hillyard said scammers might call or email you and pretend to be from a government agency or well-known, trusted...
Consumer Protection
Media release
21 May 2018

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