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*/ To make it easier to keep up with news from Consumer Protection you can now subscribe to a daily digest of our media releases. The digest is sent out to subscribers at 2pm every day and features summaries of media releases issued in the preceding 24 hours. Subscribe to the Consumer Protection...
Media statement digests
It's always exciting to grab a bargain at a sale, but it is a good idea to follow some simple rules so you don't end up wasting your money. Budget and spend sensibly Impulse buying can leave you out of pocket and stuck with unwanted goods. Stop and consider if you really need it. Shop around As a...
Your consumer rights
Wearing sunglasses with the appropriate level of protection, can help prevent serious damage to your eyes including cataracts and eye cancers. However, some sunglasses can create a hazard by impairing vision. For example, sunglasses with category 4 protection offer a very high level of glare...
Product safety for consumers
Watch the video on how to safety check your gas barbecue https://www.youtube.com/watch?v=_NG9bOPUjeo A barbecue is a great Australian tradition. To keep you safe and ensure your barbecue remains enjoyable following are four points to consider: Transporting the LP Gas cylinder Connecting the gas...
Gas appliances
The Building Services (Registration) Act 2011 requires that an individual, partnership or company that carries out, or contracts to carry out, 'painter-work' valued over $1,000 ( within the area of jurisdiction ) must be a registered painting service 'contractor'. Individuals that are registered...
Find a registered building service provider or licensed plumber
The Building Services (Registration) Act 2011 requires that an individual, partnership or company that carries out, or contracts to carry out, 'builder-work' valued over $20,000 ( within the area of jurisdiction ) must be a registered building service 'contractor' and named as a builder on the...
Find a registered building service provider or licensed plumber
Consumer protection and other agencies have produced publications and resources that you may find useful. It's Ok to Walk Away "It's Ok to walk away" is a National Indigenous Consumer Strategy designed to educate and empower consumers in Aboriginal communities to know their consumer rights. See the...
Aboriginal consumers
Consumers with a disability – be on guard against scammers trying to take advantage of you Consumer Protection is warning consumers with a disability to be on guard against scams – unfortunately, scammers target people whom they think may be vulnerable to try and take advantage of them. Some common...
People with disability
Know your rights. We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS). Under the Australian Consumer Law, you have the right to expect a product or service will do or perform as it should...
People with disability
The Director of Energy Safety can prohibit the sale/hire/use of an appliance or component if considered that such appliance/component is, or is likely to become, unsafe or dangerous in use. This applies also to gas appliances/components that are approved. Appliances that may be unsafe or dangerous...
Gas appliances

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Publications

Make sure you use a licensed gas fitter whenever you have gasfitting work done. Is your gasfitter licensed? Make sure you use a licensed gas fitter whenever you have gasfitting work done. In Western...
EnergySafety
Brochure
05 Jun 2015
The following steps are recommended if you wish to appeal against an Inspector's Order issued to you by an Inspector (Electricity). Step one Contact the issuing inspector to clarify the issue...
EnergySafety
Information
30 Apr 2015
What should I do if I’m experiencing some delays on my contract? Record demand in the WA building industry over the past two years has put unprecedented pressure on builders, subcontractors, trades...
Building Commission
Fact sheet
17 Nov 2015
To be used within 30 days of receipt of the written notice of a decision.
Corporate
Form – application
02 Apr 2015
Oil-insulated high voltage (HV) combined-fuse switches Order 02-2015 issued to all persons working on and owners and operators of oil-insulated high voltage combined-fuse switches Preliminary...
EnergySafety
Reports
21 Jan 2016
L & C fuse switches Order 01-2015 issued to all persons working on and owners and operators of Long and Crawford oil-insulated high voltage combined-fuse switches Preliminary Pursuant to s.18B of...
EnergySafety
Reports
21 Jan 2016
Portable swimming pool safety considerations Q. What are some of the safety issues associated with portable swimming pools? A. Drowning of young children under five years of age in portable pools is...
Consumer Protection
Fact sheet
12 Feb 2015
Choosing a buyer’s agent when buying residential property While you are probably familiar with real estate agents who represent a seller in a real estate transaction, you may not be so familiar with...
Consumer Protection
Fact sheet
10 Feb 2015
Building Commission
Form – application
06 Jun 2017
Industry Bulletin 51 provides general guidance about building permit requirements under the Building Act 2011 and Building Regulations 2012 in relation to the installation of photovoltaic cells (solar panels) in Western Australia.
Building Commission
Bulletin
19 Dec 2014

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Announcements

A new national safety standard for decorative alcohol-fuelled (ethanol) burners will come into effect on 15 July 2017, replacing an interim ban on the products. The action to ensure the safety of portable table-top burners comes after reports of more than 100 injuries and 36 house fires in Australia since 2010 and at least three deaths overseas. WA first introduced an interim ban in December 2016...
Consumer Protection
Media release
12 Jul 2017
The emergence of online advertising sites, such as Gumtree, Airtasker and hipages, has made finding a tradesperson easier than ever. These websites either promote the services of a tradesperson or offer consumers a forum for requesting a task to be completed. And while these websites are a convenient way to connect with a builder, building surveyor, painter or plumber the websites do not...
Building Commission
Department News
11 Jul 2017
Canning Vale licensed plumbing contractor Richard James Palmer (PL7708) has been cautioned by the Plumbers Licensing Board (PLB) for negligence and incompetence.
Building Commission
Media release
11 Jul 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 130.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 July 2017, most Puma, Caltex and Coles Express sites are increasing their ULP price to 134.9 cpl (an increase of 30 cpl by Puma, 28 cpl by Caltex and 25 cpl by Coles Express...
Consumer Protection
Media release
10 Jul 2017
A landlady who entered a rental property illegally to conduct renovations and change the locks while the elderly tenant was in hospital has been convicted and ordered to pay $11,907 in fines and costs by the Fremantle Magistrates Court. Marlene Ruzica Pavlovich of Munster, who is a former real estate sales representative, was found guilty on 30 June 2017 of contravening 2 offences under the...
Consumer Protection
Media release
07 Jul 2017
Canning Vale man Nicholas Bradley Mason (PL7879 – suspended), trading as Mason Plumbing and Gas , has had his plumbing contractor’s licence suspended for three months by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building Commission
Media release
06 Jul 2017
A real estate sales representative has been reprimanded by the State Administrative Tribunal (SAT) and must pay a $1,000 fine and $500 in costs for breaching a special condition on his certificate of registration. Mark Bruce Hourn of Exmouth has failed to complete the necessary Compulsory Professional Development (CPD) obligations for three consecutive years 2013-2015, in breach of the Real...
Consumer Protection
Media release
05 Jul 2017
Western Australian Building Commissioner Peter Gow today confirmed the Building Commission is broadening its audit of aluminium composite panels (ACPs) following the Grenfell Tower fire in London.
Building Commission
Media release
04 Jul 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 128.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 July 2017, most Puma sites are increasing their ULP price to 133.9 cpl (an increase of 29 cpl). Most Caltex sites are increasing their ULP price to 132.9 cpl, most BP sites to...
Consumer Protection
Media release
03 Jul 2017
The 26 th annual WAITTA INCITE Awards were held on the 16 th June 2017. The awards recognise local talent, products and technologies that help industry and government operate more efficiently. Energy Safety won the most effective Government solution award for eNotice, a web-based solution for the gas and electricity industry in WA for lodging work notices. With over 400,000 paper forms completed...
EnergySafety
Department News
03 Jul 2017

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