Home buyer / owner

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The laws relating to rent increases vary and will depend on the type of tenancy: Periodic tenancy In a periodic tenancy (no pre-determined finish date) rent may not be increased within the first six months of the tenancy. After that, increases can occur at six-monthly intervals (but no sooner) and...
Rent and other payments
Western Australia's residential tenancy laws changed in 2013. Three information videos are available to help you understand the laws. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Getting started Getting started covers applying for a tenancy, option fees, tenancy...
Renting tools
Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition...
Security, safety, maintenance and entry rights
A glossary for residential tenancies Assign the premises : To transfer rights to occupy the premises and associated responsibilities to another person. Bond: Money paid by the tenant and held by the Bond Administrator as security against damage to the premises. Breach of agreement: The breaking of...
Renting tools
Publications and forms for lessors/landlords As a lessor/landlord you will need to know the rights and responsibilities you and your tenant/s have. The following publications and forms provides you with all the information you need to help you manage your property smoothly. Forms and publications...
Renting tools
When can a person be listed on a database? A person can only be listed on a residential tenancy database if: they were named as a tenant in a residential tenancy agreement that has ended; they breached the agreement; and because of the breach either: they still owe more than the security bond...
Renting tools
Tenancy databases may be used by lessors as a way of screening prospective tenants. Lessors can look in tenancy databases to help them select tenants. If they do they must let prospective tenants know in writing which database they use and if they find any information in it about any of the...
Renting tools
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a residential tenancy, if you can't come to an agreement about getting a disposal form signed or if a dispute arises over how the bond money should be...
Bonds
The following information explains what payments can be passed on from council rates, water, gas and electricity charges. Council rates Tenancy agreements from 1 July 2013 cannot make a tenant liable for paying council rates. For a tenancy agreement prior to 1 July 2013 that has not been renewed,...
Rent and other payments
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds

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Announcements

Consumer Protection and the Building Commission are urging Western Australian consumers who are engaging the services of a builder to check the veracity of their home indemnity insurance certificate. The warning follows two recent cases where fake or forged insurance certificates have been, or may have been, used by builders. In April, Fremantle builder Adrian Burt , as a result of disciplinary...
Building Commission / Consumer Protection
Media release
12 Aug 2015
With Commissioner for Consumer Protection Anne Driscoll... In the last 15 years at least 14 children under nine years old have died from domestic furniture falling on them in Australia. Anyone who has been around small children will know that they like to climb on furniture, however if freestanding items such as bookcases, drawers or wardrobes fall, they can trap, crush or suffocate a child...
Consumer Protection
Department News
24 Jul 2015
With Consumer Protection Commissioner Anne Driscoll Things to consider before making an offer on a property You might walk into a home and fall in love with it very quickly but it is important to do your own research and ask questions before making a written offer on a property. There is no mandatory cooling-off period for real estate contracts in Western Australia, so make sure you know what you...
Consumer Protection
Department News
13 Jul 2015
Some WA homes and business premises may be facing a serious fire risk if they have had sub-standard electrical cabling installed which is not replaced soon. In August last year, the inferior cabling imported by Infinity Cable Co Pty Ltd (in liquidation) was the subject of a national recall, with about 40,000 homes and businesses believed to be affected throughout Australia. The cabling does not...
EnergySafety
Media release
17 Jun 2015
The Building Commission is conducting a brief survey to gather information and feedback from home owners about the requirement for all owners of land to sign a building permit application before it is submitted to the local government. In 2012, this requirement was identified as causing delays in the building process due to difficulties in obtaining all signatures. In an attempt to speed up the...
Building Commission
Alert
13 Feb 2015
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A new contract for the Seniors’ Housing Centre will ensure the partnership between Consumer Protection and peak seniors’ organisation, the Council on the Ageing Western Australia (COTA WA), will continue to help seniors get advice about housing options. The centre is funded by the State Government through the Department of Commerce, and the Department of Local Government and Communities. Commerce...
Consumer Protection
Media release
19 Aug 2014
WA authorities have warned real estate and settlement agents to be on high alert following the reported real estate fraud in the ACT. Commissioner for Consumer Protection Anne Driscoll believes the criminals responsible will be encouraged by their success to make further fraud attempts. “Everyone in the property industry, particularly those involved in property management and sales, should have a...
Consumer Protection
Media release
24 Jul 2014
Consumer Protection has issued another warning about a rogue tradesman who continues to take substantial deposits from consumers but fails to carry out or complete the work. Christopher Brocklebank of Woodvale, trading as Perth Evaporative Air & Gas Services and Elements ‘Hearth, Wind and Fire’ of Wangara, was due to face a trial in the Perth Magistrates Court in early July on seven charges...
Consumer Protection
Media release
14 Jul 2014

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