Home buyer / owner

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Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations and reports
Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable pool with very little water, it only takes seconds for a child to drown. Inflatable and portable pools can present a danger as they are not usually fenced and may not be completely emptied...
Home safety
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search

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Publications

When dealing with building disputes relating to a regulated building service, the Building Commission may require the parties to a complaint to provide further details about the complaint. These...
Building Commission
Fact sheet
28 May 2014
A sample complaint letter for unsatisfactory building work. Your name Your address Your phone number Your email address (if you have one) Date Name of builder Street Suburb/town State Postcode Dear...
Consumer Protection
Template
28 Apr 2016
The guide provides relevant and useful information for Western Australians when buying or building their first home. The guide also provides information to assist people when buying their first '...
Consumer Protection
Guide / handbook
30 Jun 2017
Lessors must give a tenant this form at the start of a tenancy. Please note: The Information for tenants forms (1AC and 1 AD) was updated in March 2015 to include two safety points regards pool/spa...
Consumer Protection
Form – notification
03 Jul 2017
Guidelines for applying for owner-builder approval from the Building Commission.
Building Commission
Form – application
13 Jul 2015
Real Estate Fees Negotiating with an Agent
Consumer Protection
Brochure
27 May 2014
Proactive Visit Checklist Real Estate Agents
Consumer Protection
Checklist
27 May 2014
A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia. Eligible applicants receive a...
Consumer Protection
Form – application
11 Jan 2018
Property settlement is the finalisation of a real estate transaction between a buyer and a seller. This fact sheet outlines the process of property settlement and the general conditions that usually...
Consumer Protection
Guide / handbook
27 May 2014
Renting out y our property a lessor’s guide is a n easy-to-read guide and explains your rights and responsibilities as a private property owner. This guide doesn’t take the place of the Act, nor does...
Consumer Protection
Guide / handbook
19 Jan 2017

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Announcements

The emergence of online advertising sites, such as Gumtree, Airtasker and hipages, has made finding a tradesperson easier than ever. These websites either promote the services of a tradesperson or offer consumers a forum for requesting a task to be completed. And while these websites are a convenient way to connect with a builder, building surveyor, painter or plumber the websites do not...
Building Commission
Department News
11 Jul 2017
Canning Vale licensed plumbing contractor Richard James Palmer (PL7708) has been cautioned by the Plumbers Licensing Board (PLB) for negligence and incompetence.
Building Commission
Media release
11 Jul 2017
Canning Vale man Nicholas Bradley Mason (PL7879 – suspended), trading as Mason Plumbing and Gas , has had his plumbing contractor’s licence suspended for three months by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building Commission
Media release
06 Jul 2017
Western Australian Building Commissioner Peter Gow today confirmed the Building Commission is broadening its audit of aluminium composite panels (ACPs) following the Grenfell Tower fire in London.
Building Commission
Media release
04 Jul 2017
Carramar plumber James Raymond Hudson (PL5487) has been ordered to pay a $3,000 fine to the Building Commission and has had a condition placed on his licence by the Plumbers Licensing Board (PLB) as a result of the disciplinary action against him in May 2017. At the 29 May meeting the Board recommended the actions as a result of breaches of the Plumbers Licensing and Plumbing Standards...
Building Commission
Media release
09 Jun 2017
The directors of The Patio Guys (WA) Pty Ltd (in liquidation), Sean and Roberta Keown, have been successfully prosecuted by the Building Commissioner for offences committed by the company. In the Bunbury Magistrates Court on 29 May 2017, Mr and Mrs Keown were each ordered to pay fines totalling $1,500 and ordered to pay costs of $578 after pleading guilty to three charges each. The first two...
Building Commission
Media release
01 Jun 2017
Registered builder Anthony Clay trading as Mallee Tree Homes and Additions has accepted a fine of $5,000 and costs of $1,500 as a result of disciplinary action commenced by the Building Services Board in the State Administration Tribunal in April 2017. As a result of the proceedings, Mr Clay admitted that he had engaged in negligent conduct and harsh, misleading or deceptive conduct, in...
Building Commission
Media release
31 May 2017
Building Commissioner Peter Gow has issued a public warning about the status of registered building contractor Contempo Group Pty Ltd (reg. BC14145). The Building Commission has been advised by Contempo Group’s director that the building contractor’s nominated building supervisor, Mr John Hewitt (reg. 14108) is no longer performing the role of nominated supervisor. The Building Commission has...
Building Commission
Media release
22 May 2017
The Building Commission has become aware of a number of ceiling collapses, particularly in homes completed between the years 2005 and 2009, which prompted an investigation into what caused the ceilings to fail. The Building Commission has inspected seven homes where ceiling failures had been reported. The homes inspected were completed during the past 10 or so years. The Building Commission’s...
Building Commission
Media release
11 May 2017
The Building Services Board has imposed a condition on the building contractor registration of Kalgoorlie builder Simon Pekovich Homes Pty Ltd (BC66114), trading as Amberley Homes .
Building Commission
Media release
03 May 2017

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