Home buyer / owner

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Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations and reports
Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable pool with very little water, it only takes seconds for a child to drown. Inflatable and portable pools can present a danger as they are not usually fenced and may not be completely emptied...
Home safety
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search

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Publications

Building work, including construction, erection, assembley or placement of buildings or incidental structures, site work or demolition work, may adversely affect neighbouring properties and adjoining...
Building and Energy
Fact sheet
22 Jan 2019
This fact sheet is a guide to making your new home is sustainable, energy efficient and easy to run. What is an energy efficient house? An energy efficient house uses less energy than an existing...
Building and Energy
Fact sheet
22 Jan 2019
When dealing with building disputes relating to a regulated building service, Building and Energy may require the parties to a complaint to provide further details about the complaint. These further...
Building and Energy
Fact sheet
23 Jan 2019
A sample complaint letter for unsatisfactory building work. Your name Your address Your phone number Your email address (if you have one) Date Name of builder Street Suburb/town State Postcode Dear...
Consumer Protection
Template
28 Apr 2016
The guide provides relevant and useful information for Western Australians when buying or building their first home. The guide also provides information to assist people when buying their first '...
Consumer Protection
Guide / handbook
30 Jun 2017
Lessors must give a tenant this form at the start of a tenancy. Please note: The Information for tenants forms (1AC and 1 AD) was updated in March 2015 to include two safety points regards pool/spa...
Consumer Protection
Form – notification
03 Jul 2017
Guidelines for applying for owner-builder approval from the Building Services Board.
Building and Energy
Form – application
22 Jan 2019
Real Estate Fees Negotiating with an Agent
Consumer Protection
Brochure
27 May 2014
Proactive Visit Checklist Real Estate Agents
Consumer Protection
Checklist
27 May 2014
A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia. Eligible applicants receive a...
Consumer Protection
Form – application
11 Jan 2018

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Announcements

Western Australians have been encouraged to ensure their Christmas lights are approved, safe and in good working order this holiday season. Acting Director of Energy Safety Saj Khan today advised consumers to check their Christmas lights before use to ensure they were safe and being used correctly. “Decorating with Christmas tree and fairy lights is a common tradition during the festive season...
Building and Energy
Media release
13 Dec 2017
Applicants for a builder, building surveyor or painter’s registration in Western Australia are being reminded of their responsibilities when using a third party service provider to prepare their applications.
Building and Energy
Media release
06 Dec 2017
A Maddington builder who provided incorrect and misleading information to become registered has been fined $5,000 and his request to cancel his registration has been accepted by the Building Services Board.
Building and Energy
Media release
05 Dec 2017
Asbestos Awareness Week 2017 runs from 27 November - 1 December 2017. Please take this opportunity to ensure your workplace asbestos management systems are up to date, and that workers are aware of these systems. And remember – buildings built before 1990 are likely to contain materials with asbestos content. Follow the links for more information: Checklist for asbestos management Asbestos FAQ...
WorkSafe
Event
24 Nov 2017
Padbury licensed plumbing contractor Lewis Leonard Darby (PL8389) has been fined $1,500 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Thornlie licensed plumbing contractor Ryan James Crutchley (PL7798) has been fined $2,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Halls Head licensed plumbing contractor Ian Beckwith (PL6804) has been fined $3,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Maddington company Great Aussie Patios Pty Ltd and its sole director and secretary Marcus Graham Fulker have been successfully prosecuted by the Building Commissioner for contractual offences committed in the supply and installation of a patio in Hazelmere in 2015.
Building and Energy
Media release
26 Oct 2017
Wembley Downs builder Peter Clyde Carman (BC100666 – expired & BP100822 – restricted) has been fined $4,000 by the Building Services Board for submitting a misleading building permit application to the City of Karratha in 2014.
Building and Energy
Media release
25 Oct 2017
The Building Commission’s supplementary audit of Perth Children’s Hospital (PCH) fire walls has found isolated areas of non-compliance but no systemic issues that pose an ongoing concern for the safety of occupants.
Building and Energy
Media release
23 Oct 2017

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