Home buyer / owner

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The Consumer Protection Division sought the views of the community as part of a review of laws that regulate retirement villages in Western Australia. Status: Closed Monday, 28 July 2014. All those interested in this area were urged to read the consultation paper and put in a submission by the...
Consultations
What is carbon monoxide? Carbon monoxide is a colourless, odourless, poisonous gas which may be produced by faulty, poorly maintained or misused gas appliances. You may not know you have been exposed to potentially fatal levels of carbon monoxide until the symptoms of poisoning become severe...
Gas appliances
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations
Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable pool with very little water, it only takes seconds for a child to drown. Inflatable and portable pools can present a danger as they are not usually fenced and may not be completely emptied...
Home safety
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations

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Publications

The information for tenant sheet provides a brief outline of the rights and responsibilities of the tenant and lessor under the Residentail Tenancies Act. There are two types of information sheet -...
Consumer Protection
Form – agreement
12 Nov 2015
Consumer Protection
Fact sheet
28 May 2014
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier to inform them that unenclosed joints were found and remedial work is to be carried out.
Advisory note
02 May 2014
This is what an electrical safety certificate looks like. You should receive one from your electrical contractor within 28 days of the electrical work (other than repairs) being done.
Information
02 May 2014
Building work, including construction, erection, assembley or placement of buildings or incidental structures, site work or demolition work, may adversely affect neighbouring properties and adjoining...
Building and Energy
Fact sheet
22 Jan 2019
This fact sheet is a guide to making your new home is sustainable, energy efficient and easy to run. What is an energy efficient house? An energy efficient house uses less energy than an existing...
Building and Energy
Fact sheet
22 Jan 2019
When dealing with building disputes relating to a regulated building service, Building and Energy may require the parties to a complaint to provide further details about the complaint. These further...
Building and Energy
Fact sheet
23 Jan 2019
A sample complaint letter for unsatisfactory building work. Your name Your address Your phone number Your email address (if you have one) Date Name of builder Street Suburb/town State Postcode Dear...
Consumer Protection
Template
28 Apr 2016
The guide provides relevant and useful information for Western Australians when buying or building their first home. The guide also provides information to assist people when buying their first '...
Consumer Protection
Guide / handbook
30 Jun 2017
Lessors must give a tenant this form at the start of a tenancy. Please note: The Information for tenants forms (1AC and 1 AD) was updated in March 2015 to include two safety points regards pool/spa...
Consumer Protection
Form – notification
03 Jul 2017

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Announcements

Fremantle registered builder D2R Pty Ltd (BC14008) and its sole director and nominated supervisor Andrzej Zubowicz (BP6530), of Hamilton Hill, have been fined $5,000 each by the Building Services Board for negligent conduct. The conduct related to contracts the company entered into in 2015 for the construction of four residential units in Joondanna valued at $1.3 million and a granny flat and...
Building and Energy
Media release
10 Jan 2018
Landsdale building company Goldbox Holdings Pty Ltd (BC11173), trading as Link Construction & Developments, has been fined $4,000 by the Building Services Board for failing to comply with two orders of the Building Commissioner.
Building and Energy
Media release
09 Jan 2018
A Parkerville man has been prosecuted by the Building Commissioner and fined $5,000 for registration offences his company committed while contracting for and carrying out the fit-out of two commercial buildings in Belmont and Jandakot in 2013.
Building and Energy
Media release
08 Jan 2018
As the weather warms up many of us start thinking about taking a refreshing dip in our backyard pools but we all need to be aware of potential hazards and relevant laws to keep children safe around the water all year round. The recently released 2017 Western Australian Ombudsman’s report, titled “Investigation into ways to prevent or reduce deaths of children by drowning”, showed that private...
Consumer Protection
Media release
04 Jan 2018
A Bennett Springs man who provided false and misleading information in an attempt to become a registered builder has been prosecuted by the Building Commissioner.
Building and Energy
Media release
02 Jan 2018
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building and Energy
Department News
20 Dec 2017
A Duncraig building company that continued to contract for and carry out building work after its building contractor registration lapsed has been successfully prosecuted by the Building Commissioner.
Building and Energy
Media release
19 Dec 2017
The Building Commission has produced a guidance note and new Building Act form to deal with amending a building permit to substitute a replacement builder where the builder is unable to continue the building work. This is generally due to insolvency, death or disappearance. Building Act Guidance Note – Building permit: amending builder's details BA19 – Request to amend building permit Enquiries...
Building and Energy
Department News
19 Dec 2017
Western Australians have been encouraged to ensure their Christmas lights are approved, safe and in good working order this holiday season. Acting Director of Energy Safety Saj Khan today advised consumers to check their Christmas lights before use to ensure they were safe and being used correctly. “Decorating with Christmas tree and fairy lights is a common tradition during the festive season...
Building and Energy
Media release
13 Dec 2017
Applicants for a builder, building surveyor or painter’s registration in Western Australia are being reminded of their responsibilities when using a third party service provider to prepare their applications.
Building and Energy
Media release
06 Dec 2017

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