Landlord / lessor

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Your house My Home logo, by Consumer Protection
In 2019, Consumer Protection began reviewing the Residential Tenancies Act to consider potential improvements required to keep pace with Western Australia’s changing tenancy market. Following extensive consultation, the first phase of rent reforms was passed by...
Consultations
There are two ways the property you're renting can be repossessed: by the mortgagee (i.e. a bank or other lender), which is the most common; or, by a person with superior title (e.g. Government authority). The mortgagee or person with superior title must apply to the Supreme Court to ask for...
When a tenancy ends
Electric shocks from taps, pipes or appliances are warning signs that something could be wrong with the electrical wiring or applainces.
Reporting accidents
Case studies shared by tenant advocates from a community legal centre are availble on the Safe Tenancy WA page. Factsheets and useful information Safe Tenancy WA poster Department of Communities - family and domestic violence support and advice and disaster and emergency support services Find a...
Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia. How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
The below information will assist if a landlord or park operator cannot contact the tenant, or the tenant has not provided instruction for the abandoned goods. Need to dispose of a previous tenant's belongings? Follow the information below and use this checklist to help you dispose of belongings a...
When a tenancy ends
Family and domestic violence and tenancy laws Quick close this page To close this window immediately, click on the orange exit button (right on a desktop computer or bottom for a mobile device) or press Ctrl +W if you are using a keyboard. For information about how to browse incognito, erase your...
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Publications

22 April 2022 Reminder of the dangers of toppling furniture and large appliances You may be aware of the tragic death of a child in Byford late last year, which was caused by toppling furniture...
Consumer Protection
Bulletin
22 Apr 2022
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022
3 December 2021 Accessing a rental property during a tenancy Consumer Protection is aware of some recent cases where landlords and property managers have incorrectly tried to access a tenanted...
Consumer Protection
Bulletin
03 Dec 2021
24 November 2021 Increasing the rent during a tenancy and time to replace smoke alarms In this bulletin: Increasing the rent during a tenancy Is it your smoke alarm’s 10-year anniversary? Increasing...
Consumer Protection
Bulletin
25 Nov 2021
1 October 2021 Important changes to abandoned goods processes and mould in rental properties In this bulletin: Important changes to handling goods abandoned at the end of a tenancy Mould in rental...
Consumer Protection
Bulletin
29 Jun 2022
2 September 2021 New strata options for Western Australia As part of strata reforms in recent years, the Community Titles Act 2018 (WA) (CT Act) came into effect on 30 June 2021. To accommodate the...
Consumer Protection
Bulletin
02 Sep 2021
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
04 Dec 2023
This information relates to home building work contracts that fall within the scope of the Home Building Contracts Act 1991 – that is, contracts for home building work valued between $7,500 and $500,000.
Building and Energy
Guide / handbook
17 May 2022
13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...
Consumer Protection
Bulletin
04 Dec 2023
1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
Consumer Protection
Bulletin
04 Dec 2023

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Announcements

As living costs rise, many tenants may find themselves in a difficult financial position and struggle to pay rent. We urge tenants who miss (or expect to miss) a rental payment to explain their situation to their landlord or real estate agent as soon as possible to hopefully avoid stressful breach notices, potential court action and even eviction. A landlord might agree to a rent reduction for a...
Consumer Protection
Media release
20 Oct 2022
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
Mould or dampness around a home can pose a health risk and should be removed as soon as it’s noticed, yet complaints about mould in rental properties have risen. Mould is a fungal growth that thrives on moisture. It can exacerbate health problems like asthma, respiratory infections and rashes, cause unpleasant smells, damage to buildings or contents and lead to expensive repairs. The number of...
Consumer Protection
Media release
02 Sep 2022
As rents continue rising across Western Australia, many tenants are finding that in addition to paying more money to live in their home each week, there is an extra expense they need to consider. After rent is increased at a property, a landlord or property manager is entitled to ask the tenant to pay extra money towards their security bond. Known as a ‘bond top-up’, the amount of money requested...
Consumer Protection
Media release
27 Jul 2022
A sudden ceiling collapse can turn a comfortable home into a disaster zone in an instant, with the potential for serious injury and significant damage to property and possessions. Consumer Protection recently became aware of two tenants who had been given seven days to vacate their rental property following the collapse of their living room ceiling. As we step in to help the parties reach an...
Consumer Protection
Media release
29 Jun 2022
As we enter the winter months, with cold and stormy weather on our doorstep, it’s important to keep yourself and your family not only warm but safe by considering Building and Energy’s top safety tips. “The new season acts as reminder to check your electrical and gas appliances before using them, be conscious of extra mould growth, and ensure your property is rain, hail and wind prepared,”...
Building and Energy
Media release
14 Jun 2022
Friday, 10 June 2022 Commercial tenancy laws covering retail shops now under review Various emerging issues to be canvassed during consultation phase Lease rights regarding rents, operating costs and duration of tenancy explored The laws which govern commercial tenancy agreements between small retailers and landlords, including shopping centre owners, are being reviewed by the McGowan Government...
Consumer Protection
Media release
10 Jun 2022
Landlord failed to lodge seven bonds with the Bonds Administrator $1,000 fine after Consumer Protection takes prosecution action Laws designed to keep tenants’ funds safe and secure A Mt Magnet landlord has been fined $1,000 and ordered to pay costs of $1,184.50 by the Perth Magistrates Court after being convicted of failing to lodge tenancy bonds with the Bond Administrator. Ian Black , who is a...
Consumer Protection
Media release
04 May 2022
Product safety recall for various pool gate latches made by Aristo Glass Products The faulty gate latches may not latch properly and pose a drowning risk for children Consumers are reminded that pool safety is an all-year-round issue Building and Energy is alerting consumers about a recall of several faulty latches that may fail to securely shut swimming pool gates, creating a drowning risk for...
Building and Energy
Media release
21 Apr 2022
If you’re renting a home, chances are you’ve paid a security bond at the start of your lease to guard against damage or unpaid bills. Typically worth four weeks’ rent, the bond is a large chunk of money that many tenants may be relying on receiving back at the end of a tenancy to help with the costs of moving and finding a new place to live. However, new figures released by the Bond...
Consumer Protection
Media release
24 Mar 2022

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