Landlord / lessor

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If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
A property condition report should be completed just before, regularly during and at the end of a tenancy. There is a mandatory property condit ion report form which sets out the MINIMUM contents to be included in the report. The property condition report sets down, on a room-by-room basis, the...
Notices and condition reports
Residential rental (or lease) agreements are either periodic or fixed-term. All written tenancy agreements must be done using the Residential tenancy agreement (Form 1AA) . Whether the agreement is written or verbal, a tenant must also be given the ' Information for tenant ' sheet. If the agreement...
Beginning a tenancy
Boarders and lodgers are a special group of home-dwellers in terms of the law. As they are not tenants, they are not covered by the Residential Tenancies Act 1987 but instead have rights under common law provisions. Distinguishing between tenants, boarders and lodgers It is not always easy to...
Types of rental accommodation
Whether you are a lessor / landlord or tenant - you should make sure you do your homework before signing a rental agreement. Tenants Make sure the property meets your day-to-day needs. Ask yourself: Can you pay the rent and still have money to live? Is it close to shops, schools or public transport...
Beginning a tenancy
The proactive compliance program assists retirement village managers with complying with legislative requirements, identifying and rectifying areas of risk and providing general advice. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits are designed...
Managing a retirement village

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Publications

On 1 July 2013, changes to the Residential Tenancies Act 1987 (the Act) and the Residential Tenancies Regulations 1989 came into force. These frequently asked questions are designed to assist you in...
Consumer Protection
Fact sheet
09 Feb 2017
The purpose of this brochure is to help boarders and lodgers understand their rights and responsibilities. This fact sheet provides useful tips on how to avoid problems with landlords and if problems...
Consumer Protection
Brochure
27 May 2014
Looking to rent your property? Know your rights as a property owner or agent.
Consumer Protection
Brochure
27 May 2014
This publication provides general information and explains the law in simple language. It is not a substitute for the relevant legislation. You should get expert or legal advice about your particular...
Consumer Protection
Brochure
01 Sep 2017
Transfer of management checklist
Consumer Protection
Checklist
29 May 2014
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
Notice to vacate from Mortgagee to Tenant Form 14
Consumer Protection
Form – notification
25 Apr 2014
NOTE: This form is ONLY to be used if not less than 14 days notice of breach of the agreement to pay rent (Form 21) has been given.
Consumer Protection
Form – notification
29 Jul 2014
Application for Disposal of Tenant Compensation Bond to Lessor Form 16
Consumer Protection
Form – application
25 Apr 2014
Notice to Tenant of Breach of Agreement (other than failure to pay rent) - Form 20
Consumer Protection
Form – notification
27 May 2014

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