Licence holders

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Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...
Consultations
In November 2017, WorkSafe held a series of seminars for High Risk Work Licence (HRWL) Assessors registered under the Occupational Safety and Health Regulations 1996 (OSH Regulations). A copy of the powerpoint from the seminars is available, and provides information: about the 'Training Standards...
How to become a high risk work registered assessor
The model rules are a standard set of rules that have been developed for use by associations who do not wish to develop their own rules. These rules meet all the requirements of the Act and provide a suitable governance framework for an incorporated association. If your association chooses to use...
Running an association
CPD modules from the past three years are available online to help you meet your requirements under the Real Estate and Business Agents Act 1978. There is a new topic each year. These topics are selected to assist licensees and registrants to update their knowledge of industry developments,...
Real estate agents and sales representatives
The following are the forms and publications for Charities. Forms: Annual statement - Charitable collections Application for a charitable collections licence Application for special approval of auditor (charities) Application for street appeal Perth metro Application to renew a charitable...
Apply for a charity licence
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events. Bogus sellers Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without...
Property scams, fraud, and identity checks
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources

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Publications

Consumer Protection (CP) Western Australia’s Facebook page is managed by the CP Media team. We’re real people, not bots, so please be nice to us. By using or accessing our page, you’re agreeing to...
Consumer Protection
Information
09 Jan 2019
19 December 2018 Updated trust account handbook Consumer Protection recently updated the " Real estate and business agents trust account handbook " to assist you with your trust accounting...
Consumer Protection
Bulletin
19 Dec 2018
The Construction Contracts Act 2004 Adjudication activity report for the third quarter of 2016–2017.
Building and Energy
Reports
06 Dec 2018
1 November 2018 Time is running out - have you completed your 2018 CPD points? With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2018
30 October 2018 Cyber security threats are a persistent issue for businesses of all kinds. Real estate agencies have proven to be an attractive target for hackers, as they often handle large amounts...
Consumer Protection
Bulletin
01 Nov 2018
1 October 2018 Audit reporting: recap and reminders for next year All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the...
Consumer Protection
Bulletin
01 Oct 2018
Real estate and business agents wishing to complete activities towards the Valid Appointment to Act professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
05 Jun 2019
Real estate and business agents wishing to complete activities towards the Understanding Real Estate Documents professional development subject (Schedule 1A of the Regulations) can select from the...
Consumer Protection
Information
15 Aug 2019
Real estate and business agents wishing to complete activities towards the Trust Accounting professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
15 Aug 2019
Real estate and business agents wishing to complete activities towards the Strata Management professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
15 Aug 2019

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Announcements

The department is currently experiencing call quality issues, including calls dropping out, with telephone services to its Cannington office. This problem affects all numbers, including 1300 ones. If you are trying to contact a branch or business unit situated at our Cannington office, we recommend that you email your query to them using the relevant email address found on our Contact information...
Corporate
Department News
20 Mar 2018
A Cannington company and one of its directors have been prosecuted by the Building Commissioner and fined a total of $6,000 for registration offences the company committed while contracting for the fit-out of a Wellard fast food outlet in 2014.
Building and Energy
Media release
13 Mar 2018
The WA Government has announced a review to improve security of payments for subcontractors in Western Australia's building and construction industry, and the establishment of an Industry Advisory Group (IAG).
Building and Energy
Department News
23 Feb 2018
Esperance builders FGS Contracting Pty Ltd (BC101335) and Ryan Wayne Franceschi (BP101345), who is the company’s sole director and nominated supervisor, have been fined $5,000 each and are no longer registered builders in Western Australia.
Building and Energy
Media release
23 Feb 2018
Western Australian builder Choiceliving (WA) Pty Ltd (BC101237 – suspended) has today voluntarily entered into external administration.
Building and Energy
Media release
30 Jan 2018
Building Commissioner Ken Bowron has suspended Choiceliving (WA) Pty Ltd’s (BC101237) building contractor registration due to concerns about the company’s financial status.
Building and Energy
Media release
25 Jan 2018
Karrinyup licensed plumbing contractor Joseph Travaglini (PL5037) has been fined $1,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
25 Jan 2018
Fremantle registered builder D2R Pty Ltd (BC14008) and its sole director and nominated supervisor Andrzej Zubowicz (BP6530), of Hamilton Hill, have been fined $5,000 each by the Building Services Board for negligent conduct. The conduct related to contracts the company entered into in 2015 for the construction of four residential units in Joondanna valued at $1.3 million and a granny flat and...
Building and Energy
Media release
10 Jan 2018
A Bennett Springs man who provided false and misleading information in an attempt to become a registered builder has been prosecuted by the Building Commissioner.
Building and Energy
Media release
02 Jan 2018
A Duncraig building company that continued to contract for and carry out building work after its building contractor registration lapsed has been successfully prosecuted by the Building Commissioner.
Building and Energy
Media release
19 Dec 2017

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