Licence holders

Topics

Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events. Bogus sellers Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without...
Property scams, fraud, and identity checks
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Consumer protection regularly produces and updates publications about property industry laws and licensing. the below links will provide you with settlement agent specific information. Publications Auditing settlement agents CPD for settlement agents Consumer real estate publications Code of...
Settlement agents and conveyancers
You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition If you need assistance please contact the licensing branch via: Telephone: 1300 304 064 8.30am – 5pm Monday to Friday (excl Public...
Occupations requiring licensing
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection

Pages

Publications

Refer to our Code of Conduct page to view the Real Estate and Business Agents Code of Conduct. Frequently asked questions in regards to the Real Estate and Business Agents and Sales Representatives...
Consumer Protection
Information
08 Feb 2017
FAQs have been developed to assist agents in their compliance with the amended Code. Guidance note - Client identification verification and real estate fraud prevention. The Settlement Agents' Code...
Consumer Protection
Code of conduct
05 Oct 2016
Refer to our Code of Conduct page to view the Settlement Agents Code of Conduct. A lot of the rules look different - what has changed? The rules have been redrafted in line with modern legislative...
Consumer Protection
Information
12 Oct 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
22 February 2016 The majority of real estate complaints lodged with the department involve residential tenancy or property management matters. Often these matters should not have occurred in the...
Consumer Protection
Bulletin
09 Mar 2016
4 February 2016 The Department of Commerce wishes to notify agents and property managers of some recent changes by the Magistrates Court and Australia Post in relation to their services. Increase in...
Consumer Protection
Bulletin
05 Feb 2016
29 January 2016 As outlined in e-bulletin issue 53 , the regulation of fees will cease as of 3 February 2016. Settlement agents are able to determine the fee structure to charge their client for...
Consumer Protection
Bulletin
29 Jan 2016
25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees for settlement agents will be removed. From Wednesday 3 February 2016,...
Consumer Protection
Bulletin
02 Mar 2016
25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees fixed for land valuers will be removed. From Wednesday 3 February 2016...
Consumer Protection
Bulletin
27 Jan 2016

Pages

Announcements

A registered real estate sales representative has been fined a total of $8,000 and given a criminal conviction by the Joondalup Magistrates Court for managing a property without an agent’s licence as well as for breaching tenancy laws. Ebony Te Whakaaronga Cheetham of Clarkson was convicted in her absence on 22 April 2016 and also ordered to pay costs of $700. In December 2013 Ms Cheetham offered...
Consumer Protection
Media release
28 Apr 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
A real estate agent has had his licence suspended for a year and has been fined $10,000 after being reprimanded by the State Administrative Tribunal (SAT) for mismanaging the agency’s trust accounts. This penalty took into account the eighteen months in which he did not perform the duties of a licensed agent immediately prior to the SAT decision. Steven Charles Webster , who was sole Director of...
Consumer Protection
Media release
11 Dec 2015
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building Commission
Department News
07 Dec 2015
With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015
Consumer Protection has taken action against a training provider offering courses in high risk work who has failed to provide the services which include submitting a licence application for workers who have completed the training. A & J Training and Assessing Pty Ltd, of Mandurah, and its sole Director Andre Edward Bucci , have entered into an enforceable undertaking requiring him to provide...
Consumer Protection
Media release
01 Oct 2015
Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services. Last month’s warning stated that Hajir Mobin , trading as Danny’s Plumbing and Gas Services , may be...
Consumer Protection
Media release
07 Sep 2015
An unlicensed car dealer was fined $3,000 and ordered to pay costs of $3,400 by the Joondalup Magistrates Court on 10 July 2015. Robert Mark Thompson of Carramar had purchased 18 vehicles and sold 15 from October 2012 to April 2014 without having a licence as required by the Motor Vehicle Dealers Act. Mr Thompson was found guilty after Magistrate Gluestein rejected the defence argument that his...
Consumer Protection
Media release
13 Jul 2015
A Landsdale motor vehicle repairer has been fined $10,000 by the Joondalup Magistrates Court for operating his business after his licence had expired. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $4,783 after being convicted on 19 June 2015 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was originally granted a licence in 2010,...
Consumer Protection
Media release
22 Jun 2015

Pages

Subscribe to Topics
Subscribe to RSS - Licence holders