Licence holders

Publications

31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties, many...
Consumer Protection
Bulletin
31 Oct 2019
The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Disclosure Policy was reviewed and updated in September 2019. In the course of its operations, Consumer Protection obtains or has access to a wide range of information. Some...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Media Policy was reviewed and updated in January 2019. The Media Policy provides all Consumer Protection officers with guidelines about which officers are authorised to...
Consumer Protection
Policies
24 Dec 2019
Building Services Board policy for applying for registration under mutual recognition legislation.
Building and Energy
Policies
21 Oct 2019
Commonly reported trust account audit qualifications for settlement agents and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly...
Consumer Protection
Fact sheet
04 Dec 2023
Building and Energy's investigation into the cause of the electric shock is summarised in this report.
Building and Energy
Reports
27 Sep 2019
12 September 2019 Trust account management reminders This year there have been a number of prosecutions in the real estate industry resulting in significant fines due to the mismanagement of trust...
Consumer Protection
Bulletin
12 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
17 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019

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