Licence holders

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Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Consumer protection regularly produces and updates publications about property industry laws and licensing. the below links will provide you with settlement agent specific information. Publications Auditing settlement agents CPD for settlement agents Consumer real estate publications Code of...
Settlement agents and conveyancers
Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The fees listed below were correct as at 1 July 2019. Fees are subject to annual review and may change without notice. Land valuers Forms Land valuers forms and publications Fees Please note that fees are non-refundable Land valuers Description Fee Licence fee $829.75 Renewal fee $813.50 Late fee...
Property licence fees and forms
You will need to contact Consumer Protection if you wish to make changes to your licence details. Transfer a licence An employment agent’s licence can only be transferred from one person to another when the individual holds the licence on behalf of a firm or body corporate. All transfer...
Transfer, change or suspend licence

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Publications

The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Disclosure Policy was reviewed and updated in September 2019. In the course of its operations, Consumer Protection obtains or has access to a wide range of information. Some...
Consumer Protection
Policies
24 Dec 2019
The Consumer Protection Media Policy was reviewed and updated in January 2019. The Media Policy provides all Consumer Protection officers with guidelines about which officers are authorised to...
Consumer Protection
Policies
24 Dec 2019
Building Services Board policy for applying for registration under mutual recognition legislation.
Building and Energy
Policies
21 Oct 2019
Commonly reported trust account audit qualifications for settlement agents and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly...
Consumer Protection
Fact sheet
27 Sep 2019
Building and Energy's investigation into the cause of the electric shock is summarised in this report.
Building and Energy
Reports
27 Sep 2019
12 September 2019 Trust account management reminders This year there have been a number of prosecutions in the real estate industry resulting in significant fines due to the mismanagement of trust...
Consumer Protection
Bulletin
12 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
17 Sep 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019
Public comment period has now closed regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)). THIS DOCUMENT IS NO LONGER CURRENT AND...
WorkSafe
Information
14 Jan 2020

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Announcements

Karrinyup licensed plumbing contractor Joseph Travaglini (PL5037) has been fined $1,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
25 Jan 2018
Fremantle registered builder D2R Pty Ltd (BC14008) and its sole director and nominated supervisor Andrzej Zubowicz (BP6530), of Hamilton Hill, have been fined $5,000 each by the Building Services Board for negligent conduct. The conduct related to contracts the company entered into in 2015 for the construction of four residential units in Joondanna valued at $1.3 million and a granny flat and...
Building and Energy
Media release
10 Jan 2018
A Bennett Springs man who provided false and misleading information in an attempt to become a registered builder has been prosecuted by the Building Commissioner.
Building and Energy
Media release
02 Jan 2018
A Duncraig building company that continued to contract for and carry out building work after its building contractor registration lapsed has been successfully prosecuted by the Building Commissioner.
Building and Energy
Media release
19 Dec 2017
Applicants for a builder, building surveyor or painter’s registration in Western Australia are being reminded of their responsibilities when using a third party service provider to prepare their applications.
Building and Energy
Media release
06 Dec 2017
Thornlie licensed plumbing contractor Andrew William Jones (PL588) has been fined $2,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Padbury licensed plumbing contractor Lewis Leonard Darby (PL8389) has been fined $1,500 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Thornlie licensed plumbing contractor Ryan James Crutchley (PL7798) has been fined $2,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
Halls Head licensed plumbing contractor Ian Beckwith (PL6804) has been fined $3,000 by the Plumbers Licensing Board (PLB) for failing to submit the notifications and certifications required for plumbing work.
Building and Energy
Media release
20 Nov 2017
A motor vehicle repairer who breached licensing requirements and failed to comply with conditions set by Consumer Protection has had his certificate cancelled by the State Administrative Tribunal (SAT). Bradley Sabo of Dalwallinu failed to inform Consumer Protection of a criminal conviction, failed to provide a National Police Certificate that is less than three months old contrary to the...
Consumer Protection
Media release
08 Nov 2017

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