Licence holders

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A dealer must maintain a register of the vehicles bought and sold. A separate register must be held at each authorised premises. Dealers may use either paper bound or electronic dealer registers. A register must be available for inspection by authorised inspectors from the Department of Mines,...
Selling vehicles
CPD Points How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be acquired each calendar year. These points must be obtained by undertaking educational activities approved by Consumer Protection. The mandatory and...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 (The REBA Act) and Residential Tenancies Act 1987 (the RTA Act) imposes serious obligations on the real estate industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice (also referred...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 requires people wanting to work in Western Australia as a real estate and business sales representative to be registered. A sales representative must work under the supervision of a Western Australian licensed real estate and business agent ...
Real estate agents and sales representatives
To apply for a partnership or firm licence: all of the natural persons, if any, by whom the firm is constituted and all of the directors of, and all of the persons concerned in the management or control of, any body corporate by which the firm is constituted are persons of good character and repute...
Real estate agents and sales representatives
To apply for a body corporate real estate or business agent licence: all of the directors of the body corporate and all of the persons concerned in the management or conduct of the body corporate, must be persons of good character and repute and be persons who are fit to be directors of, or...
Real estate agents and sales representatives
To apply for an individual real estate agent or business agent licence, applicants must: be at least 18 years old; be a person of good character and repute and a fit and proper person to hold a licence (see below); have access to sufficient assets and financial resources enabling them to comply...
Real estate agents and sales representatives

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Publications

Land Valuers Licensing (Remuneration) Notice 2013 - 18 September 2013 The Minister for Commerce has approved the Land Valuers Licensing (Remuneration) Notice 2013 (the Notice) prescribing the maximum...
Consumer Protection
Bulletin
10 Jun 2015
$33,000 in fines for fake testimonials - 27 November 2013 The Department’s recent action against a motor vehicle repair company for publishing fake online testimonials is a timely reminder of the...
Consumer Protection
Bulletin
10 Jun 2015
Release of fee deregulation position paper for consultation - 14 May 2014 The Commissioner for Consumer Protection, Anne Driscoll, has released a position paper proposing that government regulation...
Consumer Protection
Bulletin
10 Jun 2015
Manual and assessment for mandatory CPD 2014 for real estate sales representatives. You should download and read the manual before doing the assessment. The manual is a handy reference and will help...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2014 for real estate sales representatives. You should download and read the manual before doing the assessment. The manual is a handy reference and will help...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2014 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
05 Oct 2016
Manual and assessment for mandatory CPD 2014 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
04 Jun 2015
Manual and assessment for mandatory CPD 2014 for real estate agents, business brokers and property managers. You should download and read the manual before doing the assessment. The manual is a handy...
Consumer Protection
Training material
02 Jun 2015
Manual and assessment for mandatory CPD 2014 for real estate agents, business brokers and property managers. You should download and read the manual before doing the assessment. The manual is a handy...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
08 Sep 2017

Pages

Announcements

Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of two Perth real estate agencies over the misuse of their trust accounts and inability to operate their businesses within the Real Estate and Business Agents Act. The supervisor’s duties include carrying on the activities of the agent for the purpose of winding up the agency. On 18...
Consumer Protection
Media release
30 Jun 2014
The State Administrative Tribunal has suspended Western Australian plumber Jason Wayne Walker’s (PL6489) plumbing contractor licence.
Building and Energy
Media release
21 May 2014

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