Motor industry

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When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Buying a vehicle
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle
Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
Warranty obligations for dealers The statutory warranty is a legal obligation imposed on licensed motor vehicle dealers under the Motor Vehicle Dealers Act to repair certain defects in second-hand vehicles they have sold. The obligation requires you to carry out the repairs, or arrange for another...
Selling vehicles
Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Trust accounts Sales by consignment are regulated under the Motor Vehicle...
Selling vehicles

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Publications

This form advises motorcycle buyers a motorcycle is covered by a statutory warranty and describes certain particulars about the motorcycle. A dealer must display a "Vehicle Particulars" form on any...
Consumer Protection
Form – notification
22 Aug 2017
This form advises car buyers a vehicle is covered by a statutory warranty and describes certain particulars about the vehicle. A dealer must display a "Vehicle Particulars" form on any second-hand...
Consumer Protection
Form – notification
22 Aug 2017
A dealer's register must be maintained at each authorised premises of the dealership. The register records details of every transaction that the dealer conducts, identifying the vehicle, the seller...
Consumer Protection
Form – registration
22 Aug 2017
In order to lawfully sell vehicles on consignment, a dealer must apply to the Commissioner for the removal of the condition prohibiting consignment selling. This form needs to be completed to assist...
Consumer Protection
Form – application
22 Aug 2017
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
15 Sep 2017
In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015

Pages

Announcements

The average price of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 152.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 September 2018, most Puma sites are increasing their ULP price to 159.9 cpl (an increase of 20 cpl). Most Caltex sites are increasing their ULP price to 157.9 cpl, most...
Consumer Protection
Media release
10 Sep 2018
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 148.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 September 2018, most Caltex sites are increasing their ULP price to 152.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 151.9 cpl, and most 7-...
Consumer Protection
Media release
03 Sep 2018
A major investigation by Consumer Protection into an illegal car dealing operation has come to a successful conclusion after a Camillo couple were fined a total of $10,000 by the Perth Magistrates Court for buying and selling vehicles without a licence. The husband Ahmed Mohammed Yas Yas purchased 56 vehicles from private sellers as well as at auction and sold 53 of them, mostly via Gumtree,...
Consumer Protection
Media release
28 Aug 2018
The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 149.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 August 2018, all metropolitan Coles Express sites are increasing their ULP price to 159.9 cpl (a hike of 22 cpl). Most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites...
Consumer Protection
Media release
27 Aug 2018
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 150.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 August 2018, most Coles Express and Puma sites are increasing their ULP price to 159.9 cpl (an increase of 28 cpl). Most 7-Eleven, Caltex Woolworths, BP and Caltex sites are...
Consumer Protection
Media release
20 Aug 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 153.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 August 2018, most BP, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 20 cpl and 26 cpl). Most 7-Eleven sites are increasing...
Consumer Protection
Media release
13 Aug 2018
Buying 46 motor vehicles and then selling 38 of those without a licence has resulted in a $15,000 fine for a Thornlie man who often conducted the illegal transactions from his home. Steven Jeffrey Land entered a guilty plea at the Armadale Magistrates Court on 7 August 2018 and was also ordered to pay costs of $964.10. The offences were carried out between 25 June 2016 and 24 February 2018. Mr...
Consumer Protection
Media release
09 Aug 2018
A Huntingdale man has been fined $9,500 by the Joondalup Magistrates Court for selling vehicles from his home without a licence. Grant William James Hislop failed to appear in court on 3 August 2018, and the matter proceeded in his absence. Mr Hislop was convicted of unlicensed motor vehicle dealing in relation to 18 cars that were bought, and then 12 sold, during a 12 month period. Costs of $205...
Consumer Protection
Media release
09 Aug 2018
The average price of unleaded petrol is set to increase by 19 cents per litre (cpl) to 154.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 August 2018, most Caltex Woolworths, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 28 cpl). Most 7-Eleven sites are...
Consumer Protection
Media release
06 Aug 2018
A Queens Park man has been fined $3,000 by the Perth Magistrates Court for selling vehicles from his home without a licence. Ali Hadi pleaded guilty on 27 July 2018 of breaching the Motor Vehicle Dealers Act and was also ordered to pay costs of $546. Between June 2016 and April 2018, Mr Hadi bought 66 motor vehicles and sold 63 vehicles, mostly via Gumtree. Commissioner for Consumer Protection...
Consumer Protection
Media release
01 Aug 2018

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