Motor industry

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There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
Warranty obligations for dealers The statutory warranty is a legal obligation imposed on licensed motor vehicle dealers under the Motor Vehicle Dealers Act to repair certain defects in second-hand vehicles they have sold. The obligation requires you to carry out the repairs, or arrange for another...
Selling vehicles
Selling vehicles by consignment and maintaining the trust account Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Sales by...
Selling vehicles
Penalties and infringements The Motor Vehicle Dealers Act imposes serious obligations on licensed dealers, yard managers and salespersons and the way they operate their business. Failing to meet those obligations can result in the Department prosecuting offending licence holders before a Court, or...
Motor vehicle sellers
Motor Vehicle Dealers Licence The Motor Vehicle Dealers Act (MVDA) requires a person/s or company engaged in the business of buying or selling certain vehicles must hold a dealer's licence. This legal requirement also includes someone: who acts as an agent for others in buying or selling vehicles;...
Selling vehicles
Motor vehicle dealers licence forms - contains all forms for dealers, yard managers and salespeople inlcuding applications for : licences exemptions duplicate licence special occassion permits change premises change to partner or director change of employment More information about how to apply for...
Vehicle sellers

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Publications

WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Legislation Motor Vehicle Dealer Act 1973 Motor Vehicle Dealers (Sales) Regulations 1974
Consumer Protection
Information
30 May 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
To obtain a motor vehicle repair business licence, you must: complete the application for a Motor Vehicle Repair Business Licence; pay the appropriate fee ; and meet the requirements for obtaining a...
Consumer Protection
Form – application
01 Sep 2017
Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to complete an application To complete the...
Consumer Protection
Form – application
24 Aug 2017
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
28 Apr 2016
Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 complete list of issues and questions
Consumer Protection
Consultations / public comment
29 May 2014
Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...
Consumer Protection
Fact sheet
16 Aug 2017
Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...
Consumer Protection
Form – application
13 Oct 2017
Who should complete this application This form can be used by motor vehicle dealers, repair businesses, car market operators or holders of an Exemption from the Motor Vehicle Dealers Act. Any...
Consumer Protection
Form – application
29 Aug 2017

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Announcements

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 143.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 November 2017, most Caltex Woolworths sites are increasing their ULP price to 149.9 cpl (an increase of 30 cpl). Most Puma sites are increasing their ULP price to 147.9 cpl,...
Consumer Protection
Media release
06 Nov 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 141.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 October 2017, most Caltex Woolworths, Puma, Caltex and Coles Express sites are increasing their ULP price to 144.9 cpl (an increase of between 23 and 29 cpl). Most 7-Eleven...
Consumer Protection
Media release
30 Oct 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 138.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 October 2017, most 7-Eleven, BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 142.9 cpl (increasing between 25 cpl and 28 cpl)...
Consumer Protection
Media release
09 Oct 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 139.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 October 2017, most Caltex Woolworths, 7-Eleven, Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of between 26 and 28 cpl)...
Consumer Protection
Media release
02 Oct 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 137.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 September 2017, most Caltex Woolworths, BP, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 28 cpl). Most 7-Eleven and Coles...
Consumer Protection
Media release
25 Sep 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 September 2017, most Puma, Caltex Woolworths, 7-Eleven and Caltex sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most Coles Express...
Consumer Protection
Media release
18 Sep 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 137.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 September 2017, most Caltex Woolworths, 7-Eleven, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most BP sites are...
Consumer Protection
Media release
11 Sep 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 136.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 September 2017, most Caltex and Caltex Woolworths sites are increasing their ULP price to 142.9 cpl (increasing 28 cpl and 29 cpl, respectively). Most 7-Eleven, BP, Coles...
Consumer Protection
Media release
04 Sep 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 136.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 August 2017, most Puma, Caltex Woolworths, 7-Eleven, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of between 24 and 29 cpl). Most...
Consumer Protection
Media release
28 Aug 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 134.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 August 2017, most Puma, 7-Eleven, Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of between 27 and 31 cpl). Most BP...
Consumer Protection
Media release
21 Aug 2017

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