Motor industry

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Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
The fees listed below were correct as at 1 July 2019. Fees are subject to annual review and may change without notice. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. Motor vehicle dealers f orms Motor vehicle dealer forms Motor vehicle...
Motor vehicle licence fees and forms
Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007 and the Motor Vehicle Repairers Amendment Regulations 2008. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the...
Motor vehicle repairers
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for. Dealer licence categories Dealers can be issued a licensed endorsed with one or more of the following categories: Category of licence Description of business A Vehicle sales...
Vehicle sellers
When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Buying a vehicle
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle
Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods

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Publications

Who needs to apply for a licence Anyone who carries on any class or description of the business of buying or selling vehicles in Western Australia is required to be licensed as a dealer under the...
Consumer Protection
Form – application
12 Aug 2019
This form is used to advise the vehicle or motorcycle is not covered by a statutory warranty and describes certain particulars about the vehicle. This form is to be displayed in the windscreen of a...
Consumer Protection
Form – notification
22 Aug 2017
This form is to be displayed next to Form 4 in the windscreen of a vehicle, or attached to a motor cycle, and may used by the dealer to notify a buyer of an existing defect, in the event that the...
Consumer Protection
Form – notification
22 Aug 2017
This form advises motorcycle buyers a motorcycle is covered by a statutory warranty and describes certain particulars about the motorcycle. A dealer must display a "Vehicle Particulars" form on any...
Consumer Protection
Form – notification
22 Aug 2017
This form advises car buyers a vehicle is covered by a statutory warranty and describes certain particulars about the vehicle. A dealer must display a "Vehicle Particulars" form on any second-hand...
Consumer Protection
Form – notification
22 Aug 2017
A dealer's register must be maintained at each authorised premises of the dealership. The register records details of every transaction that the dealer conducts, identifying the vehicle, the seller...
Consumer Protection
Form – registration
22 Aug 2017
In order to lawfully sell vehicles on consignment, a dealer must apply to the Commissioner for the removal of the condition prohibiting consignment selling. This form needs to be completed to assist...
Consumer Protection
Form – application
22 Aug 2017
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
15 Sep 2017
In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016

Pages

Announcements

The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 156 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 May 2019, most Coles Express sites are increasing their ULP price to 164.9 cpl (increasing by 26 cpl). Most BP sites are increasing their ULP price to 163.9 cpl, most Caltex...
Consumer Protection
Media release
20 May 2019
Selling cars without a motor vehicle dealer’s licence has cost a Perth man $5,000 after he was fined by the Perth Magistrates Court in a case brought against him by Consumer Protection. In addition to being fined $5,000, 32-year-old Rainer Puhmas from Innaloo was ordered to pay costs of $525.50 after pleading guilty by letter during the hearing on 3 May 2019. Rainer Puhmas bought 17 cars and sold...
Consumer Protection
Media release
16 May 2019
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 158.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 May 2019, most Caltex and Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 24 to 26 cpl). Most BP sites are increasing their ULP price to 161.9...
Consumer Protection
Media release
13 May 2019
The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 156.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 May 2019, most Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 23 cpl). Most BP and Caltex sites are increasing their ULP price to 163.9 cpl,...
Consumer Protection
Media release
06 May 2019
The average price of unleaded petrol is set to increase by about 19 cents per litre (cpl) to 158.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 April 2019, most Coles Express sites are increasing their ULP price to 164.9 cpl (hiking by 24 cpl). Most BP and Caltex Woolworths sites are increasing their ULP price to 163...
Consumer Protection
Media release
29 Apr 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard Buying a vehicle via online auction has left a WA consumer with a sour taste in her mouth after the car turned out to be a lemon. The woman, who told her story on TV recently, bid $6,000 because the SUV had only done 135,000km and seemed like a bargain. But when she drove it away after purchase, it...
Consumer Protection
Department News
11 Apr 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 154.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 April 2019, most Coles Express sites are increasing their ULP price to 163.9 cpl (increasing by 25 cpl). Most BP, Caltex Woolworths and 7-Eleven sites are increasing their ULP...
Consumer Protection
Media release
22 Apr 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 155.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 April 2019, most Coles Express sites are increasing their ULP price to 161.9 cpl (hiking by 23 cpl). Most Caltex Woolworths, BP, Caltex and 7-Eleven sites are increasing their...
Consumer Protection
Media release
15 Apr 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 152.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 April 2019, most Coles Express sites are increasing their ULP price to 159.9 cpl (hiking by 23 cpl). Most BP sites are increasing their ULP price to 157.9 cpl, most Caltex...
Consumer Protection
Media release
08 Apr 2019

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