Motor industry

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There is a fee to sell your vehicle at a public auction. It is usually a percentage of the selling price. You need to advise the auctioneer of your reserve price. Once the reserve price is reached, the vehicle is then sold to the highest bidder. If the reserve price is not reached, the auctioneer...
Selling a vehicle
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Motor vehicle industry review Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in...
Consultations and reports
Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle
If you want to sell your vehicle, make sure it is presented well for sale. It's a good idea to start by cleaning, washing and polishing it. Have any mechanical faults repaired and ensure everything including lights, wipers, and air conditioning is in working order. Many people advertise their...
Selling a vehicle
What is motor vehicle repair work? Most types of motor vehicle repair work (known as classes of repair work ) are covered by the Motor Vehicles Repairers Act 2003, including: examining motor vehicles; diagnosing and detecting faults in motor vehicles; adjusting, servicing and maintaining motor...
Servicing and repair
If you need to take out a loan to buy a motor vehicle, it is a good idea to shop around to find the best deal that suits you. Most motor vehicle dealers offer to arrange finance; however it may be cheaper to obtain your own finance from your bank or credit provider. It is best not to over commit...
Buying a vehicle
Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle
Extended warranties are like an insurance policy you can buy for a vehicle to cover it generally for mechanical failure or breakdown. An extended warranty is bought separately by you and is not a substitute for any statutory warranty that may apply. You should carefully weigh up the value of...
Buying a vehicle

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Publications

Introduction Most complaints the Department of Mines, Industry Regulation and Safety (DMIRS) receives regarding motor vehicles are about warranty repairs. The purpose of this booklet is to help you...
Consumer Protection
Guide / handbook
22 Aug 2017
A guide to the correct procedures to dispose of uncollected goods. Though this guide to the disposal of uncollected goods was developed in partnership with the MTA, it is not just for the motor vehicle industry and it is applicable for the disposal of any type of product left with a business.
Consumer Protection
Guide / handbook
09 Nov 2017
National Occupational Licensing Law Bill Exposure Draft Explanatory Paper
Consumer Protection
Policies
30 May 2014
A guide for the safe operation of an LP gas powered vehicle. Auto LP Gas safety Just like other forms of energy, LP gas (liquefied petroleum gas) is safe when treated properly. A correctly installed...
EnergySafety
Brochure
30 Apr 2014
Who can apply for a Special Occasion Permit (Section 20H Motor Vehicle Dealers Act 1973) A dealer may apply to the Commissioner for Consumer Protection for a temporary permit to carry on business...
Consumer Protection
Form – application
29 Aug 2017
Application for a Motor Vehicle Repair Business Licence Partnership (firm) or Body Corporate (Company)
Consumer Protection
Form – registration
30 May 2014
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence. However, business owners must also hold an individual...
Consumer Protection
Form – registration
27 May 2014
Notification of Change of Address
Consumer Protection
Form – notification
30 May 2014
Application for Motor Vehicle Salesperson’s Licence
Consumer Protection
Form – application
30 May 2014

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 137.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 September 2017, most Caltex Woolworths, BP, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 28 cpl). Most 7-Eleven and Coles...
Consumer Protection
Media release
25 Sep 2017
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 September 2017, most Puma, Caltex Woolworths, 7-Eleven and Caltex sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most Coles Express...
Consumer Protection
Media release
18 Sep 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 137.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 September 2017, most Caltex Woolworths, 7-Eleven, Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of between 27 and 29 cpl). Most BP sites are...
Consumer Protection
Media release
11 Sep 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 136.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 September 2017, most Caltex and Caltex Woolworths sites are increasing their ULP price to 142.9 cpl (increasing 28 cpl and 29 cpl, respectively). Most 7-Eleven, BP, Coles...
Consumer Protection
Media release
04 Sep 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 136.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 August 2017, most Puma, Caltex Woolworths, 7-Eleven, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of between 24 and 29 cpl). Most...
Consumer Protection
Media release
28 Aug 2017
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 134.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 August 2017, most Puma, 7-Eleven, Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of between 27 and 31 cpl). Most BP...
Consumer Protection
Media release
21 Aug 2017
The average cost of unleaded petrol is set to increase by around 24 cents per litre (cpl) to 135.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 August 2017, most Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of between 30 and 33 cpl). Most Puma and BP sites...
Consumer Protection
Media release
14 Aug 2017
The average cost of unleaded petrol is set to increase by 16 cents per litre (cpl) to 125.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 August 2017, most Caltex Woolworths, Coles Express, Puma and BP sites are increasing their ULP price to 134.9 cpl (an increase of between 24 and 30 cpl). Most 7-Eleven sites are...
Consumer Protection
Media release
07 Aug 2017
With Acting Commissioner for Consumer Protection David Hillyard We're in a new financial year and Consumer Protection has considered previous complaint trends and emerging issues to help decide priorities for the 12 months ahead. It's not always possible to predict problems that will arise in the marketplace, however in a number of areas there are some obvious pointers we can act on. We call this...
Consumer Protection
Media release
01 Aug 2017
A licensed Maddington motor vehicle dealer and repairer has been fined $30,000 by the Perth Magistrates Court on 28 July 2017 for selling four vehicles that had their odometers wound-back. Mazin Alkiaat , operating as W.A. Auto and Parts , was also ordered to pay costs of $350.35. He pleaded guilty to four charges of making false or misleading representations about the history of the vehicles...
Consumer Protection
Media release
01 Aug 2017

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