Motor industry

Topics

Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
When goods fail to meet a guarantee , a consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair , replacement or refund , and can involve action for compensation or damages . Suppliers The supplier has to provide the remedy when goods do not meet...
Returns and cancellations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Businesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (...
Tradespeople
Clear title of a vehicle means that the vehicle does not have any money owing on it. If you owe money on your vehicle to a finance company, and you sell it privately without telling the buyer, that vehicle may be repossessed from the buyer by the finance company. Also, by selling an encumbered...
Selling a vehicle
There is a fee to sell your vehicle at a public auction. It is usually a percentage of the selling price. You need to advise the auctioneer of your reserve price. Once the reserve price is reached, the vehicle is then sold to the highest bidder. If the reserve price is not reached, the auctioneer...
Selling a vehicle
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in the industry and consumers are...
Consultations and reports
Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle

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Publications

For most people a motor vehicle will be the second most expensive purchase they will make. In terms of maintenance it will likely be the most expensive. It is in your best interest to find a vehicle...
Consumer Protection
Fact sheet
22 Aug 2017
This guide provides information on the ACL for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds, focusing on issues where: industry bodies have...
Consumer Protection
Fact sheet
09 Jan 2017
This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have requested more detailed guidance and which...
Consumer Protection
Fact sheet
09 Jan 2017
Motor vehicle repairers licensing for locksmiths - Guidelines for licence applicants
Consumer Protection
Guide / handbook
27 May 2014
Motor Vehicle Repairers Licensing Frequently Asked Questions
Consumer Protection
Information
30 May 2014
Mini Motorcycles and Mini Scooters Notice for Retailers
Consumer Protection
Fact sheet
29 May 2014
Have I got a deal for you An advertising Guide for WA Motor Vehicle Dealers
Consumer Protection
Brochure
29 May 2014
Introduction Most complaints the Department of Mines, Industry Regulation and Safety (DMIRS) receives regarding motor vehicles are about warranty repairs. The purpose of this booklet is to help you...
Consumer Protection
Guide / handbook
22 Aug 2017
A guide to the correct procedures to dispose of uncollected goods. Though this guide to the disposal of uncollected goods was developed in partnership with the MTA, it is not just for the motor vehicle industry and it is applicable for the disposal of any type of product left with a business.
Consumer Protection
Guide / handbook
09 Nov 2017
National Occupational Licensing Law Bill Exposure Draft Explanatory Paper
Consumer Protection
Policies
30 May 2014

Pages

Announcements

The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 February 2019, most Coles Express, all 7-Eleven, most Caltex and Caltex Woolworths sites are increasing their ULP price to 142.9 cpl (increasing by between 28 and 32 cpl). Most...
Consumer Protection
Media release
04 Feb 2019
The average price of unleaded petrol is set to increase by over 22 cents per litre (cpl) to 138.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 January 2019, most Coles Express sites are increasing their ULP price to 144.9 cpl (hiking by 34 cpl). All 7-Eleven and most BP, Caltex and Caltex Woolworths sites are...
Consumer Protection
Media release
28 Jan 2019
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $2,197 by the Perth Magistrates Court after pleading guilty on 23 January 2019. Hafedh Al Anzi of Ellenbrook had purchased and sold 26 motor vehicles between June 2016 and January 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said...
Consumer Protection
Media release
25 Jan 2019
An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $514 by the Perth Magistrates Court after pleading guilty on 18 January 2019. Paul Anh Ngoc Nguyen of Bassendean had purchased 35 motor vehicles and sold 37 between November 2016 and July 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said...
Consumer Protection
Media release
22 Jan 2019
The average price of unleaded petrol is set to increase by 22 cents per litre (cpl) to 137.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 January 2019, most Coles Express sites are increasing their ULP price to 143.9 cpl (hiking by 31 cpl). All 7-Eleven and most Caltex and Caltex Woolworths sites are increasing their...
Consumer Protection
Media release
21 Jan 2019
A Bunbury motor vehicle dealership and its Director have been fined a total of $6,700 by the Bunbury Magistrates Court on 17 January 2019 and ordered to pay $2,000 compensation to a consumer over an illegal consignment sale. Bunbury Autos Pty Ltd was fined $5,500 after pleading guilty to entering into a consignment sale arrangement without the permission of the Commissioner for Consumer...
Consumer Protection
Media release
21 Jan 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 135.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 January 2019, all 7-Eleven sites are increasing their ULP price to 142.9 cpl (hiking by 31.6 cpl). Most Coles Express sites are increasing their ULP price to 141.9 cpl, most BP...
Consumer Protection
Media release
14 Jan 2019
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 134.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 January 2019, all Caltex Woolworths and most Coles Express, 7-Eleven and Caltex sites are increasing their ULP price to 139.9 cpl (increasing by between 28.6 cpl and 29 cpl)...
Consumer Protection
Media release
07 Jan 2019
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 135.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 January 2019, most Coles Express sites are increasing their ULP price to 142.9 cpl (increasing by 30 cpl). All 7-Eleven and most BP sites are increasing their ULP price to 139...
Consumer Protection
Media release
31 Dec 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 135.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 December 2018, most Coles Express sites are increasing their ULP price to 143.9 cpl (increasing by 26 cpl). All 7-Eleven, most Caltex and most BP sites are increasing their...
Consumer Protection
Media release
24 Dec 2018

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