Motor industry

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A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
The Motor Vehicle Dealers Act requires each applicant for a dealer's licence operate from premises suitable for the type of business for which the licence is sought. The Commissioner for Consumer Protection also maintains records of these premises to assist it with decisions, such as whether the...
Vehicle sellers
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
New vehicle (manufacturer's) warranties When you buy a new vehicle the manufacturer will "guarantee" the vehicle, usually for a limited period of time, provided the vehicle is used correctly. This guarantee is known as a manufacturer's warranty or 'express warranty' because it is 'expressed',...
Buying a vehicle
When you buy a vehicle from a dealer, it will come with a warranty - a manufacturer's warranty if it is new, and a statutory (dealer's) warranty if it is second-hand. Note: Older second-hand vehicles and some types of vehicles may not be covered by statutory warranty. All vehicles, both new and...
Buying a vehicle
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Manufacturers guarantee to take reasonable steps to provide spare parts and repair facilities, a place that can fix the consumer’s goods, for a reasonable time after purchase. If the manufacturer does not have an office in Australia, the importer takes on these responsibilities. Example: A consumer...
Guarantees and warranties
Title to goo ds Suppliers guarantee they have the right to sell the goods (clear title), unless the supplier alerted the consumer before the sale that they had ‘limited title’. If goods are sold with limited title, any other person with ownership rights—for example, a person owed money by the...
Guarantees and warranties
A supplier guarantees that the goods will do the job the consumer was told they would. The ‘fit for purpose’ guarantee A supplier guarantees that goods will be reasonably fit for any purpose that the supplier or the consumer specified – the goods will do the job the consumer was told they would...
Guarantees and warranties

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Publications

WorkSafe has produced this checklist to assist you in inspecting chemical or hazardous substances hazards at your workplace. This checklist covers both requirements for hazardous substances under the...
WorkSafe
Checklist
22 May 2014
This checklist covers both requirements for hazardous substances under the Occupational Safety and Health Regulations 1996 and general chemical safety.
WorkSafe
Checklist
20 May 2014
Buying a car is a big investment for most people. Make sure you do your homework before doing the deal, regardless of whether it’s through a private seller or with a car yard. Buying a new or used...
Consumer Protection
Fact sheet
31 Jul 2018

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Announcements

A backyard motor vehicle dealer in Rivervale has been fined $8,000 and ordered to pay costs of $756 after pleading guilty in the Perth Magistrates Court on 19 October 2018 to buying and selling vehicles without a licence. John Salehi had purchased 13 vehicles and sold 12 of them from August 2016 to August 2017 in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David...
Consumer Protection
Media release
23 Oct 2018
The average price of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 164.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 October 2018, most 7-Eleven, Caltex and Coles Express sites are increasing their ULP price to 167.9 cpl (hiking between 14 and 16 cpl). Most BP sites are increasing their ULP...
Consumer Protection
Media release
22 Oct 2018
An illegal motor vehicle dealer has been fined $25,000 and ordered to pay costs of $916 after being convicted in the Perth Magistrates Court of buying and selling vehicles without a licence. Mark Wayne Williams , who resides in Kensington and formerly operated in Kenwick under the trading name of Car 1 Vehicle Wholesale , was convicted in his absence on 12 October 2018 after purchasing 51...
Consumer Protection
Media release
17 Oct 2018
The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 165.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 October 2018, most Caltex sites are increasing their ULP price to 169.9 cpl (a hike of 18 cpl). Most Caltex Woolworths, Coles Express and Puma sites are increasing their ULP...
Consumer Protection
Media release
15 Oct 2018
An unlicensed motor vehicle dealer has been fined $1,200 and ordered to pay costs of $205 by the Perth Magistrates Court after pleading guilty on 5 October 2018. Fadel Ali of Langford had bought and sold 24 motor vehicles between August 2016 and March 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said unlicensed dealing...
Consumer Protection
Media release
10 Oct 2018
The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 163.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 October 2018, all Coles Express and most Caltex sites are increasing their ULP price to 167.9 cpl (an increase of between 18 and 19 cpl). Most Puma, BP and Caltex Woolworths...
Consumer Protection
Media release
08 Oct 2018
Consumer Protection is concerned about reports of significant charges being imposed by dealers on WA consumers who cancel motor vehicle purchase contracts. Under the Motor Vehicle Dealers Act, the seller is allowed to charge an amount up to a maximum of 15 per cent of the contract’s value as “pre-estimated liquidated damages”. However, there appears to be a practice within some sections of the...
Consumer Protection
Media release
02 Oct 2018
The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 160.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 October 2018, all Coles Express sites are hiking their ULP price to 165.9 cpl (an increase of 20 cpl). Most Caltex sites are hiking their ULP price to 163.9 cpl, most Puma...
Consumer Protection
Media release
01 Oct 2018
A Perth motor vehicle dealership has lost $65,000 after being stung by a ‘man in the middle’ scam involving the payment of an invoice to a bank account that had been changed. The dealership recently made a purchase from a supplier and received an invoice with correct bank details. A week later an email request, sent by scammers, was received asking to direct the funds to a new bank account. The...
Consumer Protection
Media release
27 Sep 2018
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 158.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 September 2018, all Coles Express sites are increasing their ULP price to 163.9 cpl (an increase of 20 cpl). Most Caltex Woolworths, Puma, BP and Caltex sites are increasing...
Consumer Protection
Media release
24 Sep 2018

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