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David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
Associations and clubs are required to submit an information statement to Consumer Protection every year. This statement confirms the association is still active, eligible to be incorporated and has held its Annual General Meeting. Statement due dates Information statements must be lodged within...
Running an association
Changes to the rules, names or objects of an incorporated association can only be made by passing a special resolution at a general meeting. The publications and videos on this page will assist the association to review, update and lodge the rules. Changes of rules work book To get started download...
Running an association
Reporting requirements for tier 2 and 3 associations Tier 2 and tier 3 associations must prepare a financial report containing financial statements and notes that comply with the accounting standards. Qualifications of reviewers and auditors The regulations set out the qualifications for reviewers...
Running an association
A benefit of incorporating is an association has perpetual succession, which means it can continue to exist regardless of any changes to it its membership. However, there may come a time where the association has a lack of members or there is no longer any interest in continuing its activities and...
Running an association
Consumer Protection has resources and publications available to help your association understand and meet its legal obligations under the Associations Incorporation Act 2015 , including: Incorporated Associations self check This simple checklist provides a summary of the main obligations of a...
Running an association
Why should you incorporate an association? While incorporating under the Associations Incorporation Act 2015 is voluntary incorporation offers groups some benefits including: members and officers of the association are generally not liable to contribute towards the payment of debts or liabilities...
What is an incorporated association?
The following information is to help you use the AssociationsOnline system. There are also several step-by-step guides with detailed support information. While in the system, the FAQ and help resources button, located at the top right of each page, will link you back to this page to access the help...
INC Guide and Associations Online
AssociationsOnline is an online portal for incorporated associations to submit applications and manage their contact information 24/7. A ll previous users of the old system (users enrolled before 1 July 2016) and new users will need to enrol / create a new login and password. Users will be to begin...
INC Guide and Associations Online
These publications will assist associations and clubs in understanding and complying with the requirements of the Associations Incorporation Act 2015. Committee facts sheets Identifying and managing conflicts of interest Committee and officer duties Eligibility requirements for committee members...
Fees, forms and publications

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Publications

Metropolitan area map
Consumer Protection
Information
15 May 2018
All incorporated associations are required to provide for 19 Schedule 1 items in the rules. The below table shows where each of the Schedule 1 matters has been provided for in the model rules:...
Consumer Protection
Fact sheet
14 May 2018
The AssoicationsOnline help guide provides a summary of the AssoicationsOnline help guides available at: Help guide 1: Enrol, login and search Help guide 2: Manage my account Help guide 3: Manage my...
Consumer Protection
Guide / handbook
28 Mar 2018
Purpose of the Guideline The Guideline has been developed to assist the public to understand the circumstances where the Commissioner for Consumer Protection may consider exercising the power under...
Consumer Protection
Guidance note
04 Jan 2018
The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection, which applies across Australia. The ACL came into force on 1 January 2011. The ACL provides a range of...
Consumer Protection
Guide / handbook
03 Jan 2018
This document covers guidelines for the licensing of online crowdfunding campaigns for social causes - exceptions to requirement for charitable collections licence. Purpose of Guidelines The purpose...
Consumer Protection
Fact sheet
20 Sep 2017
INC. A guide for incorporated associations in Western Australia is a good governance guide for incorporated associations and clubs. The guide: outlines the key legal requirements for the management...
Consumer Protection
Guide / handbook
20 Sep 2019
The officers of the licensed organisation are responsible for the preparation of accounts in accordance with the requirements of the Act and the Regulations. It is their responsibility to undertake...
Consumer Protection
Form – application
07 Sep 2018
To be used to apply for a new charitable collections licence. Instructions Type directly into the form electronically before printing and signing it or hand print neatly using an ink pen in block...
Consumer Protection
Form – application
21 Aug 2018
This form is to be completed to renew a charitable collections licence. Instructions Ensure all questions on this form have been answered Type directly into this form electronically before printing...
Consumer Protection
Form – application
22 Aug 2017

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Announcements

New laws have been passed which are aimed at helping associations and clubs in WA operate more efficiently by providing them with a clearer framework in which to operate under a simplified set of regulations. The new laws will replace the existing Associations Incorporation Act 1987 and will apply to all existing incorporated associations in Western Australia. The changes are expected to come...
Consumer Protection
Media release
07 Dec 2015
With Acting Consumer Protection Commissioner Gary Newcombe The Syrian refugee crisis has prompted an outpouring of public support for those in need of aid. Consumer Protection would like to remind Western Australians, who try to make a difference through charitable donations, to choose an established humanitarian charity. Charities in Western Australia need to be licensed and you can check...
Consumer Protection
Department News
25 Sep 2015
The WA community has its annual opportunity to nominate deserving candidates for a Consumer Protection Award, from now until the end of November 2015. This is the 12 th year that Consumer Protection will formally recognise those involved in consumer or tenant advocacy. Award categories acknowledging the promotion of product safety in the WA marketplace and journalism that raises awareness of...
Consumer Protection
Media release
08 Sep 2015
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
Nominations have now opened for the 2015 Consumer Protection Awards which publicly recognise those who promote consumer and tenants’ rights as well as product safety in the community. Commissioner for Consumer Protection Anne Driscoll is urging West Australians to nominate individuals and organisations who they believe are making a valuable contribution in the area of consumer protection. “Last...
Consumer Protection
Media release
11 Sep 2014

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