Property industry

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The proactive compliance program was established in 1999. The function of the program is to assist agents in complying with legislative requirements, to identify and rectify areas of risk and provide advice to agents. Objectives of the proactive compliance program are to: promote a culture of...
Settlement agents and conveyancers
The Settlement Agents Act 1981 gives the Commissioner the power to make arrangements in respect of fidelity and professional indemnity insurance for settlement agents operating in Western Australia. Where the Commissioner considers it necessary, a Master Policy Agreement with an insurer can be...
Settlement agents and conveyancers
Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties
Information on the benefits of using licensed tradespeople Licensing systems are in place to ensure only competent tradespeople carry out installation and repair work. Using a licensed tradesperson ensures the person completing the work is familiar with all necessary regulations and relevant...
Building or renovating a property
One of the largest investments anyone will make is building a new home. The Building Commission provides information about licensed builders or obtaining a builder's licence . Licenced builders’ advertising needs to comply with the Australian Consumer Law, for more information read the Department's...
Building or renovating a property
48-hour clause Where an offer is subject to the sale of your home the seller may want to include a ’48-hour clause’. Should the seller then receive an unconditional or subject to finance only offer you will have 48 hours to make your offer unconditional or your contract will be cancelled. This...
Buying a property
Centrelink and the Department of Veterans’ Affairs offer another way to release equity in your home through the Pension Loans Scheme. The scheme allows pensioners on a part pension and some people not eligible for a pension to increase their fortnightly income by applying for a loan. The loan is...
Accessing equity
Reverse mortgages allow you to use the equity in your home to obtain money by way of a loan. Interest is charged as fixed or variable and there are fees and charges, just like any other loan, except you don't have to make repayments while you live in your home. No repayments are necessary until you...
Accessing equity
In planning housing and lifestyle options, some people consider re-financing options that allow them to access equity built up in their existing home. Equity is the difference between the value of your home and any amount you still owe on it. The accessing equity fact sheet is available in the...
Accessing equity
Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice. Resources Acts and regulations Copies of the Acts listed in this guide can be found at...
Seniors Housing Advisory Centre

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Publications

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some of Consumer Protection's client services will be located at the Mason Bird Building 303 Sevenoaks Street Cannington. Licensing and bonds services are moving...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some of Consumer Protection's client services will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
Mason Bird building map
Mason Bird building map, by Consumer Protection
...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some client services of Consumer Protection will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
Mason Bird building map
Mason Bird building map, by Consumer Protection
...
Consumer Protection
Bulletin
01 Nov 2016
14 July 2016 Settlement agents are required to have their trust accounts for the financial year ending 30 June 2016, or part thereof, audited. The Commissioner for Consumer Protection (the...
Consumer Protection
Bulletin
01 Nov 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
17 June 2016 Service moving to Building Commission 1 July The Water Corporation currently provides a service whereby real estate agents and other interested persons can request a copy of an existing...
Consumer Protection
Bulletin
20 Jun 2016

Pages

Announcements

A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
A Mandurah real estate agency and one of its sales representatives have been fined for failing to disclose important information about a property prior to its sale. LBC Holdings Pty Ltd , trading as Harcourts Mandurah , was fined $3,000 and sales representative Craig John Timmens was fined $1,500 by the State Administrative Tribunal in a settlement of disciplinary action taken by Consumer...
Consumer Protection
Media release
18 Sep 2015
Rockingham builder Gary Alan Cramphorn (reg. BC10775 & BP10775) has been successfully prosecuted by the Building Commissioner for failing to produce records to confirm his financial status.
Building Commission
Media release
16 Sep 2015
Karawara unregistered painter Tom Tomic has been successfully prosecuted by the Building Commissioner for carrying out unauthorised painting work at a Wilson property in 2012.
Building Commission
Media release
14 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services.
Building Commission
Media release
07 Sep 2015
The Building Commissioner is warning the public to exercise caution in any dealings with Frayson Pty Ltd (Frayson) or its sole director Dianella man Armand Noor , after receiving information the company may be continuing to operate after its registration was suspended earlier this year.
Building Commission
Media release
25 Aug 2015
Western Australian tenants will benefit from a new secure electronic transaction system for lodging bonds, which will make it quicker and easier for them to receive their security bonds back. Commerce Minister Michael Mischin said the 'BondsOnline' system would eliminate the need for paperwork, therefore reducing administration, data entry and printing costs to real estate agents and the State...
Consumer Protection
Media release
20 Aug 2015
Oakford licensed plumbing tradesperson Bradley Kenneth Mack (TL5569), has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $1,500 and costs of $975 as a result of disciplinary action initiated by the Plumbers Licensing Board (PLB).
Building Commission
Media release
13 Aug 2015
The Building Commission, Energy Safety and Consumer Protection are warning the public to be cautious of dealing with Kinross man Hajir Mobin , trading as Danny’s Plumbing and Gas Services , who may be continuing to carry out illegal plumbing and gasfitting work despite being successfully prosecuted three times.
Building Commission / Consumer Protection / EnergySafety
Media release
13 Aug 2015
Consumer Protection and the Building Commission are urging Western Australian consumers who are engaging the services of a builder to check the veracity of their home indemnity insurance certificate. The warning follows two recent cases where fake or forged insurance certificates have been, or may have been, used by builders. In April, Fremantle builder Adrian Burt , as a result of disciplinary...
Building Commission / Consumer Protection
Media release
12 Aug 2015

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