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Checklist Housing needs change with time. You maybe considering changes to your housing that better meet your finances, lifestyle or present or future needs, it is a big decision. Here are some questions you may want to consider before making any change: Know what you want. Make a list of what you...
Seniors Housing Advisory Centre
You can contact the Seniors's Housing Centre team by telephone, email or visiting our office. Phone 1300 367 057 Email seniors.housing@dmirs.wa.gov.au Office Perth CBD Location Level 2, 140 William Street PERTH WA 6000 Please note we have moved from our previous location, which was Ground Floor,...
Seniors Housing Advisory Centre
The following information is also available on the Seniors housing guide - contracts and agreements fact sheet. Family agreements A family agreement is an arrangement made between an older person and another party, usually family, friends or carers. The older person agrees to sell or transfer their...
Contracts and agreements
Whether building, buying, renting, moving to a retirement village, purchasing services or refinancing, you are likely to be entering into a legal contract between yourself and another party. The following information is also available on the Seniors housing guide - Contracts and agreements fact...
Contracts and agreements
Home ownership may not suit everyone's budget or lifestyle so it may be worthwhile considering the alternatives: Boarding and Lodging If you are a boarder, you pay rent to stay at another person's property and meals are usually provided. Lodgers pay rent to stay at another person's property, but...
Buying a property
Information on government financial assistance for first home buyers A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia, provided the applicants meet all criteria. Eligible...
Buying a property
Under a rent-to-buy scheme, the seller makes a rental agreement with the buyer at an above market rent rate. The buyer may only exercise the ‘option to buy’ at the end of the rental period if they can get the finance to pay the balance of the agreed purchase price and have complied with the terms...
Buying a property
iRentWA app iRentWA has been developed for renters in Western Australia based on residential tenancy laws to give you information about your rights and responsibilities as well as handy tools to help throughout your tenancy. You can use iRentWA to easily calculate the maximum amount you might have...
Renting tools
Goods of little or no value If the estimated value of the goods left by the tenant is less than what it would cost for you to remove the goods, store the goods for at least 60 days, and sell the goods at public auction, you can apply for an Abandoned Goods Certificate. This includes jewellery,...
When a tenancy ends
Goods of value If the estimated value of goods, including motor vehicles, caravans, trailers or boats, is more than it would cost for you to remove, store and sell the goods at public auction, you must store the goods immediately in a safe place and manner for at least 60 days. Within 7 days of...
When a tenancy ends

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Publications

20 July 2016 As of 23 July 2016, some client services of Consumer Protection will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
Mason Bird building map
Mason Bird building map, by Consumer Protection
...
Consumer Protection
Bulletin
01 Nov 2016
14 July 2016 Settlement agents are required to have their trust accounts for the financial year ending 30 June 2016, or part thereof, audited. The Commissioner for Consumer Protection (the...
Consumer Protection
Bulletin
01 Nov 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
17 June 2016 Service moving to Building Commission 1 July The Water Corporation currently provides a service whereby real estate agents and other interested persons can request a copy of an existing...
Consumer Protection
Bulletin
20 Jun 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
7 June 2016 eTransactions mandatory from 1 Sept 2016 As from 1 September 2016 the BondsOnline eTransactions system will be the only method for tenancy bond lodgements. The recently gazetted...
Consumer Protection
Bulletin
09 Jun 2016
5 May 2013 How many complaints has your agency received this year? Are complaints being escalated to third parties? The Department receives many complaints about issues which may have been resolved...
Consumer Protection
Bulletin
26 May 2016
28 April 2016 The review of the Code of Conduct for Agents and Sales Representatives under the Real Estate and Business Agents Act 1978 is in its final stages. Consumer Protection would like your...
Consumer Protection
Bulletin
28 Apr 2016

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Announcements

Oakford licensed plumbing tradesperson Bradley Kenneth Mack (TL5569), has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $1,500 and costs of $975 as a result of disciplinary action initiated by the Plumbers Licensing Board (PLB).
Building Commission
Media release
13 Aug 2015
The Building Commission, Energy Safety and Consumer Protection are warning the public to be cautious of dealing with Kinross man Hajir Mobin , trading as Danny’s Plumbing and Gas Services , who may be continuing to carry out illegal plumbing and gasfitting work despite being successfully prosecuted three times.
Building Commission / Consumer Protection / EnergySafety
Media release
13 Aug 2015
Consumer Protection and the Building Commission are urging Western Australian consumers who are engaging the services of a builder to check the veracity of their home indemnity insurance certificate. The warning follows two recent cases where fake or forged insurance certificates have been, or may have been, used by builders. In April, Fremantle builder Adrian Burt , as a result of disciplinary...
Building Commission / Consumer Protection
Media release
12 Aug 2015
With Commissioner for Consumer Protection Anne Driscoll In July 2014 Consumer Protection saw a growth in mould issues, raised mostly by tenants but also by landlords and property managers in WA. The seasonal spike, also seen in 2013, can be attributed to cooler, wetter weather and means we’re expecting similar figures around now and in the months up to October. Mould is a fungus that thrives on...
Consumer Protection
Department News
11 Aug 2015
With Consumer Protection Commissioner Anne Driscoll Things to consider before making an offer on a property You might walk into a home and fall in love with it very quickly but it is important to do your own research and ask questions before making a written offer on a property. There is no mandatory cooling-off period for real estate contracts in Western Australia, so make sure you know what you...
Consumer Protection
Department News
13 Jul 2015
A Wanneroo real estate agency and its licensee have been reprimanded and fined a total of $3,000 by the State Administrative Tribunal (SAT) over errors in accounting for the agency’s trust account. Urban WA Real Estate Pty Ltd and licence holder Robyn Angela Horsman were fined $1,500 each on 10 April 2015 and were ordered to pay total costs of $750. Consumer Protection took disciplinary action...
Consumer Protection
Media release
01 May 2015
A property management company and its licensee have been fined a total of $4,000 by the State Administrative Tribunal over the misuse of the agency’s trust account. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 and licence holder Kim Edward Turner was fined $1,000 on 26 March 2015. Consumer Protection took disciplinary action after an audit...
Consumer Protection
Media release
21 Apr 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015

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