Property industry

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When you are looking at properties, you will often come into contact with real estate agents or sales representatives. The most important thing to understand about real estate agents or sales representatives when buying a property is that they have been hired by the seller. The aim of the agent is...
Land valuers, real estate and settlement agents
Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days' notice in writing. Should the premises be destroyed, compulsorily acquired by law, or become uninhabitable (this applies to both periodic...
When a tenancy ends
There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not keeping to the terms of the agreement. The proper way to end the agreement will depend on why the tenancy is ending and whether it’s a...
When a tenancy ends
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
Urgent repairs fall into two categories: essential services and other urgent repairs. A suitable repairer must be found within a reasonable timeframe. There are some times when a tenant may need to arrange for the repairer. Essential services Essential services are listed in the Residential...
Security, safety, maintenance and entry rights
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
Having problems with renting a home?
Western Australia's residential tenancy laws changed in 2013. Three information videos are available to help you understand the laws. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Getting started Getting started covers applying for a tenancy, option fees, tenancy...
Renting tools

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Publications

7 August 2015 The Department of Commerce (the Department) would like to advise agents of additional information contained within the Property Interest Report (PIR) issued by Landgate. The PIR now...
Consumer Protection
Bulletin
11 Aug 2015
FAQs – licensed agents Why an electronic submission system? Electronic transactions or eTransactions gives you the ability to submit tenancy bond lodgements, variations (tenant and lessor changes)...
Consumer Protection
Fact sheet
01 Sep 2017
15 June 2015 As cooler and wetter weather approaches, property managers should consider reminding their lessors to undertake pre-emptive seasonal maintenance. Preventative measures can decrease the...
Consumer Protection
Bulletin
18 Jun 2015
10 June 2015 The Department of Commerce (the Department) calls on agents to be vigilant in keeping a close eye on the operation of the agency’s trust account in light of two recent cases. The two...
Consumer Protection
Bulletin
08 Sep 2017
Input wanted during review of property industry rules - 27 May 2013 The Department of Commerce has released a discussion paper which reviews the property industry Codes of Conduct. The paper aims to...
Consumer Protection
Bulletin
10 Jun 2015
SCAM ALERT: Government Officer Impersonated - 12 April 2013 A licence applicant recently informed the Department they were contacted by someone impersonating a Consumer Protection licensing officer...
Consumer Protection
Bulletin
10 Jun 2015
Ascertain pertinent facts through a Certificate of Title - 10 July 2013 Licensed land valuers (valuers) are reminded of their obligation to determine and verify pertinent facts through a Certificate...
Consumer Protection
Bulletin
10 Jun 2015
Land Valuers Licensing (Remuneration) Notice 2013 - 18 September 2013 The Minister for Commerce has approved the Land Valuers Licensing (Remuneration) Notice 2013 (the Notice) prescribing the maximum...
Consumer Protection
Bulletin
10 Jun 2015
$33,000 in fines for fake testimonials - 27 November 2013 The Department’s recent action against a motor vehicle repair company for publishing fake online testimonials is a timely reminder of the...
Consumer Protection
Bulletin
10 Jun 2015
Release of fee deregulation position paper for consultation - 14 May 2014 The Commissioner for Consumer Protection, Anne Driscoll, has released a position paper proposing that government regulation...
Consumer Protection
Bulletin
10 Jun 2015

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Announcements

A man has been arrested in Nigeria in connection with the attempted fraudulent sale of a home in Western Australia. Ntuen Promise EKENMINI was apprehended by Nigerian authorities yesterday when he attended an international courier office and attempted to collect documents with a forged driver’s licence in the name of the South African home owner. The documents related to a supposed settlement of...
Consumer Protection
Media release
15 Aug 2013
The property industry in WA has been warned to be on high alert after recent attempts by overseas criminals to fraudulently sell two WA homes. In separate incidents, real estate agents were approached by fraudsters who successfully changed the contact details of the real owners of the properties, who both lived in South Africa. Copies of documents related to the management of the properties were...
Consumer Protection
Media release
06 Feb 2013

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