Property industry

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Unless you are a suitably qualified lawyer, it would be very unwise to try to carry out the settlement of your own property. It's a complex and time consuming business, with many traps for the unwary. When you are buying a property, it is necessary for all the paperwork to be completed and all the...
Land valuers, real estate and settlement agents
When you are looking at properties, you will often come into contact with real estate agents or sales representatives. The most important thing to understand about real estate agents or sales representatives when buying a property is that they have been hired by the seller. The aim of the agent is...
Land valuers, real estate and settlement agents
Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days' notice in writing. Should the premises be destroyed, compulsorily acquired by law, or become uninhabitable (this applies to both periodic...
When a tenancy ends
There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not keeping to the terms of the agreement. The proper way to end the agreement will depend on why the tenancy is ending and whether it’s a...
When a tenancy ends
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
Urgent repairs fall into two categories: essential services and other urgent repairs. A suitable repairer must be found within a reasonable timeframe. There are some times when a tenant may need to arrange for the repairer. Essential services Essential services are listed in the Residential...
Security, safety, maintenance and entry rights
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
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Publications

Real estate agencies now uses the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be lodged, varied and disbursed online,...
Consumer Protection
Flyers
30 Jun 2017
Real estate agencies now use the eTransactions system, which makes it easier and faster to change our records and to get bonds back. Tenancy bonds can now be lodged, varied and disbursed online,...
Consumer Protection
Fact sheet
30 Jun 2017
23 June 2017 A real estate sales representative has been reprimanded by the State Administrative Tribunal (SAT) and must pay a $1,000 fine and $500 in costs for breaching a special condition on his...
Consumer Protection
Bulletin
13 Sep 2017
23 June 2017 Impact on property sales of $750,000 or more On 1 July 2017, the proposed changes to the Foreign Resident Capital Gains Withholding (FRCGW) rate and threshold will take effect. These...
Consumer Protection
Bulletin
12 Sep 2017
23 June 2017 Impact on property sales of $750,000 or more On 1 July 2017, the proposed changes to the foreign resident capital gains withholding (FRCGW) rate and threshold will take effect. These...
Consumer Protection
Bulletin
12 Sep 2017
19 June 2017 From 1 September 2016, it has been mandatory for real estate agents to carry out electronic bond transactions. The feedback from agents about the BondsOnline etransaction service (...
Consumer Protection
Bulletin
27 Jun 2017
Commonly reported trust account audit qualifications and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly bank reconciliations not...
Consumer Protection
Fact sheet
16 Jun 2017
14 June 2017 Consumer Protection is seeking community and Industry feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not...
Consumer Protection
Bulletin
15 Jun 2017
WorkSafe is seeing ongoing non-compliance with wall chasing work, such as: Use of petrol powered saws without local exhaust ventilation (LEV) on-tool, exposing workers to toxic carbon monoxide;...
WorkSafe
Bulletin
13 Jun 2017
2 June 2017 A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley...
Consumer Protection
Bulletin
08 Sep 2017

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Announcements

A property management company and its licensee have been fined a total of $4,000 by the State Administrative Tribunal over the misuse of the agency’s trust account. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 and licence holder Kim Edward Turner was fined $1,000 on 26 March 2015. Consumer Protection took disciplinary action after an audit...
Consumer Protection
Media release
21 Apr 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla was fined a total of $3,200 and ordered to pay costs of $948 by the Perth Magistrates Court for carrying out the functions of a real estate sales representative without a certificate of registration. Magistrate...
Consumer Protection
Media release
03 Mar 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building Commission
Department News
27 Feb 2015
Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them essential information on tenancy laws and handy tools to help them manage their tenancy. Commissioner for Consumer Protection Anne Driscoll is confident the app will help...
Consumer Protection
Media release
29 Jan 2015
Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015
Consumer Protection is warning Perth residents, particularly Seniors, after receiving reports of travelling conmen offering roof repairs. WA Police has received reports of four men approaching elderly residents in Subiaco, Nedlands and Dianella telling them that their roof is in need of repair and offering to carry out the work for a fee. The men, travelling in a ute, produced a business card...
Consumer Protection
Media release
14 Jan 2015

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