Property industry

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When you are looking at properties, you will often come into contact with real estate agents or sales representatives. The most important thing to understand about real estate agents or sales representatives when buying a property is that they have been hired by the seller. The aim of the agent is...
Land valuers, real estate and settlement agents
Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days' notice in writing. Should the premises be destroyed, compulsorily acquired by law, or become uninhabitable (this applies to both periodic...
When a tenancy ends
There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not keeping to the terms of the agreement. The proper way to end the agreement will depend on why the tenancy is ending and whether it’s a...
When a tenancy ends
Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
Urgent repairs fall into two categories: essential services and other urgent repairs. A suitable repairer must be found within a reasonable timeframe. There are some times when a tenant may need to arrange for the repairer. Essential services Essential services are listed in the Residential...
Security, safety, maintenance and entry rights
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
Having problems with renting a home?
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools

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Publications

20 June 2018 From Monday 2 July 2018 our cashier counter services will be located on Level 1 at 303 Sevenoaks Street, Cannington WA 6107. Payments will no longer be accepted at 140 William Street...
Consumer Protection
Bulletin
22 Jun 2018
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018
19 June Licence not current? No CPD points You must be the holder of a current certificate of registration or triennial certificate to attend the mandatory Compulsory Professional Development (CPD)...
Consumer Protection
Bulletin
19 Jun 2018
19 June Licence not current? No CPD points You must be the holder of a current certificate of registration or triennial certificate to attend the mandatory Compulsory Professional Development (CPD)...
Consumer Protection
Bulletin
19 Jun 2018
Statutory declaration by agent verifying statement of balances held - Settlement agents VERIFYING STATEMENT OF BALANCES HELD SETTLEMENT AGENTS ACT 1981, SECTION 61 (5) Further information For further...
Consumer Protection
Template
12 Jun 2018
Change of auditor request - real estate and business agent Lodging the application This application may be lodged via: Email: audits@dmirs.wa.gov.au ; Fax: (08) 6251 2801; or Post: Locked Bag 100,...
Consumer Protection
Form – application
29 May 2019
Statutory declaration by agent verifying statement of balances held Real Estate and Business Agents Act 1978 , Section 80(5) These statutory declaration forms are for real estate and business agents...
Consumer Protection
Template
12 Jun 2018
Declaration forms Declaration by auditor - Real estate Declaration by auditor example - Settlement agent Further information For further information and additional forms refer to the Auditing real...
Consumer Protection
Template
12 Jun 2018
Consumer Protection provides information to assist auditors in fulfilling their requirements under the Real Estate and Business Agents Act 1978. Templates Use the above templates/formats for the...
Consumer Protection
Template
12 Jun 2018
Disputes relating to the condition of a property at the end of a tenancy are not uncommon. Mandatory Property Condition Reports (PCRs) were introduced in July 2013 in order to minimise the number of...
Consumer Protection
Bulletin
31 May 2018

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Announcements

Registered building contractor John Anthony Kaminski (reg. BC3878) , as the nominated supervisor for the company TLF Construction Group Pty Ltd (reg. BC11766), has been fined $2,000 by the Building Services Board for negligent conduct and failing to properly manage and supervise a building project, following a disciplinary proceeding under the Building Services (Registration) Act 2011 .
Building and Energy
Media release
07 Dec 2015
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015
East Perth builder Predrag Jedinko Turibaka (reg. BC9323 & BP9323) has been fined $1,000 by the Building Services Board for negligent conduct under the Building Services (Registration) Act 2011 in relation to residential building work projects in West Leederville and Fremantle.
Building and Energy
Media release
02 Dec 2015
With Acting Consumer Protection Commissioner Gary Newcombe When you think of Consumer Protection you might associate the agency with helping people who have bought products or services, however tenancy is a big part of what we do. Recently, a landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, was fined $24,000 after we prosecuted him. 37-year-old...
Consumer Protection
Department News
09 Nov 2015
WA consumers who signed up to rent-to-buy property deals will receive a total of $70,000 compensation as settlement of Supreme Court action taken by Consumer Protection against the promoters of the scheme. The compensation will go to three groups of consumers who agreed to take part in rent-to-buy property deals promoted by Presto Property Solutions Pty Ltd and its Director Ms Rowan Amanda Lines...
Consumer Protection
Media release
05 Nov 2015
A landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, has been fined $24,000 after Consumer Protection prosecuted him for breaching tenancy laws. 37-year-old Carl Raymond Olsen of Meekatharra, who owned and leased out a property in High Wycombe during 2013 and 2014, failed to appear at the Midland Magistrates Court to face charges on 27 October...
Consumer Protection
Media release
29 Oct 2015
A real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal for failing to exercise due skill, care and diligence over the depositing and recording of payments from tenants. Chukwudi Nnamdi Ejindu , trading as Black Swan Real Estate of Landsdale, had accepted 13 cash payments from tenants between January 2013 and June 2014 and held them in his office safe. It...
Consumer Protection
Media release
22 Oct 2015
Thornlie man Kim Godfrey (PL986 – suspended) has been fined and had his plumbing contractor’s licence suspended by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building and Energy
Media release
30 Sep 2015
A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
A Mandurah real estate agency and one of its sales representatives have been fined for failing to disclose important information about a property prior to its sale. LBC Holdings Pty Ltd , trading as Harcourts Mandurah , was fined $3,000 and sales representative Craig John Timmens was fined $1,500 by the State Administrative Tribunal in a settlement of disciplinary action taken by Consumer...
Consumer Protection
Media release
18 Sep 2015

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