Property industry

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Tenancy databases may be used by lessors as a way of screening prospective tenants. Lessors can look in tenancy databases to help them select tenants. If they do they must let prospective tenants know in writing which database they use and if they find any information in it about any of the...
Renting tools
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a residential tenancy, if you can't come to an agreement about getting a disposal form signed or if a dispute arises over how the bond money should be...
Bonds
The following information explains what payments can be passed on from council rates, water, gas and electricity charges. Council rates Tenancy agreements from 1 July 2013 cannot make a tenant liable for paying council rates. For a tenancy agreement prior to 1 July 2013 that has not been renewed,...
Rent and other payments
If the tenant is causing or is likely to cause serious damage to a property, or the landlord believes they could injure an agent, a neighbour or the landlord, the landlord can apply immediately to the Magistrates Court for an order to end the agreement. An urgent hearing may be possible if the...
Having problems with renting a home?
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports

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Publications

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some of Consumer Protection's client services will be located at the Mason Bird Building 303 Sevenoaks Street Cannington. Licensing and bonds services are moving...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some of Consumer Protection's client services will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
Mason Bird building map
Mason Bird building map, by Consumer Protection
...
Consumer Protection
Bulletin
01 Nov 2016
20 July 2016 As of 23 July 2016, some client services of Consumer Protection will be located at the Mason Bird Building 303 Sevenoaks Street Cannington.
Mason Bird building map
Mason Bird building map, by Consumer Protection
...
Consumer Protection
Bulletin
01 Nov 2016
14 July 2016 Settlement agents are required to have their trust accounts for the financial year ending 30 June 2016, or part thereof, audited. The Commissioner for Consumer Protection (the...
Consumer Protection
Bulletin
01 Nov 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
17 June 2016 Service moving to Building Commission 1 July The Water Corporation currently provides a service whereby real estate agents and other interested persons can request a copy of an existing...
Consumer Protection
Bulletin
20 Jun 2016

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Announcements

Businesses can gain a better understanding of their rights and obligations under the Australian Consumer Law thanks to a series of new industry guides. Commissioner for Consumer Protection Anne Driscoll urges businesses operating in five specific industries covered by the guides, to check them out. “The guides are in relation to electrical and whitegoods; travel and accommodation; personal...
Consumer Protection
Media release
30 Aug 2013
A man has been arrested in Nigeria in connection with the attempted fraudulent sale of a home in Western Australia. Ntuen Promise EKENMINI was apprehended by Nigerian authorities yesterday when he attended an international courier office and attempted to collect documents with a forged driver’s licence in the name of the South African home owner. The documents related to a supposed settlement of...
Consumer Protection
Media release
15 Aug 2013
The property industry in WA has been warned to be on high alert after recent attempts by overseas criminals to fraudulently sell two WA homes. In separate incidents, real estate agents were approached by fraudsters who successfully changed the contact details of the real owners of the properties, who both lived in South Africa. Copies of documents related to the management of the properties were...
Consumer Protection
Media release
06 Feb 2013

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