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The following information explains what payments can be passed on from council rates, water, gas and electricity charges. Council rates Tenancy agreements from 1 July 2013 cannot make a tenant liable for paying council rates. For a tenancy agreement prior to 1 July 2013 that has not been renewed,...
Rent and other payments
If the tenant is causing or is likely to cause serious damage to a property, or the landlord believes they could injure an agent, a neighbour or the landlord, the landlord can apply immediately to the Magistrates Court for an order to end the agreement. An urgent hearing may be possible if the...
Having problems with renting a home?
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds
A security bond may need to be changed/varied because: additional bond money needs to be lodged with the Bond Administrator, for example because the rent has been increased; one or more of the tenants in a shared household has moved out or a new tenant has moved in; the ownership of the property...
Bonds
Bond money must be lodged with the Bond Administrator, as soon as possible and no later than 14 days after receipt of the money. How you lodge a bond is detailed below and depends on whether you are a private lessor or an agent/property manager. If more than one person has paid the bond (eg in a...
Bonds
If the rent is overdue A landlord can have the tenancy terminated if the tenants present a bad cheque or fall behind with their rent and can’t make up the payment within an agreed time. It’s important to remember there are procedures which must be followed. Remember, landlords can’t just evict or...
Having problems with renting a home?
If you are serving a notice or issuing documentation (eg property condition reports), you will find certain periods of notice are required for certain actions. It is important you allow the correct number of days for the delivery of a notice because a court may determine the notice is ineffective...
Notices and condition reports
Proper procedures must be observed when serving a notice. If the matter ends up in court, the person who prepared the notice would have to prove the notice was served correctly. Three handy charts were developed to help you understand the use and service on notices, particularly for the breach and...
Notices and condition reports
If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?

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Publications

30 October 2017 A recent coronial inquest was held into the death of a 22 month old boy, who tragically died at his family’s Yokine home in October 2013. Forensic pathologists found that the boy had...
Consumer Protection
Bulletin
31 Oct 2017
19 October 2017 Over the past 12 months, Consumer Protection has had a specific focus on reducing the number of late lodgements of residential tenancy bonds, through an ongoing compliance program,...
Consumer Protection
Bulletin
19 Oct 2017
10 October 2017 What would you do if a tenant leaves goods at your rental property after their tenancy had ended? If you want to avoid potential legal issues and claims for compensation, read on. An...
Consumer Protection
Bulletin
23 Jan 2018
6 October 2017 The Building Commission recently informed the building industry about concerns regarding representations made in advertisements by builders in relation to house and land packages...
Consumer Protection
Bulletin
19 Oct 2017
This occupational safety and health (OSH) newsletter has been developed to provide information and assistance to employers, self-employed persons, persons having control of workplaces and employees...
WorkSafe
Checklist
06 Oct 2017
A breakdown of the number and general location of buildings identified as being within the scope of the Western Australian state-wide cladding audit.
Building and Energy
Reports
28 Sep 2018
While apartment living has many advantages, the fire at the Grenfell Tower in London and other fire events in Australia and around the world have highlighted the importance of fire safety in high-...
Building and Energy
Fact sheet
03 Oct 2017
22 September 2017 Your tenant is late paying the rent, so what action can you take? You have received a complaint about your tenant’s antisocial behaviour, or suspect that there are extra people...
Consumer Protection
Bulletin
27 Feb 2018
21 September 2017 During the last week, Consumer Protection has received reports of scams involving the property industry. Unfortunately, some of those scams were successful, with one scam alone...
Consumer Protection
Bulletin
21 Sep 2017
21 September 2017 During the last week, Consumer Protection has received reports of scams involving the property industry. Unfortunately, some of those scams were successful, with one scam alone...
Consumer Protection
Bulletin
21 Sep 2017

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Announcements

A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla was fined a total of $3,200 and ordered to pay costs of $948 by the Perth Magistrates Court for carrying out the functions of a real estate sales representative without a certificate of registration. Magistrate...
Consumer Protection
Media release
03 Mar 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building and Energy
Department News
27 Feb 2015
Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them essential information on tenancy laws and handy tools to help them manage their tenancy. Commissioner for Consumer Protection Anne Driscoll is confident the app will help...
Consumer Protection
Media release
29 Jan 2015
Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015
Consumer Protection is warning Perth residents, particularly Seniors, after receiving reports of travelling conmen offering roof repairs. WA Police has received reports of four men approaching elderly residents in Subiaco, Nedlands and Dianella telling them that their roof is in need of repair and offering to carry out the work for a fee. The men, travelling in a ute, produced a business card...
Consumer Protection
Media release
14 Jan 2015
A Rockingham real estate agency and one of its sales representatives have been fined $500 each by the Rockingham Magistrates Court after the sales representative worked without a current certificate of registration. Sand Dollar WA Pty Ltd , trading as Harcourts Rockingham , had employed the sales representative who continued to work for 22 months after their certificate of registration expired in...
Consumer Protection
Media release
09 Dec 2014

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