Property industry

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If you’re unhappy with the way the tenancy is going, for example the care or maintenance of the property or rent payments and inspections, try to sort out the issue amicably first. If you still can’t agree, the Residential Tenancies Act 1987 can help to sort things out in a more formal and...
Having problems with renting a home?
CPD Points How many CPD points must I accrue each year? In accordance with the Regulations, at least three mandatory and seven elective points must be acquired each calendar year. These points must be obtained by undertaking educational activities approved by Consumer Protection. The mandatory and...
Real estate agents and sales representatives
The CPD program is compulsory professional development training for the real estate and business broking industries in Western Australia. All real estate agents and business agents are required to participate in the program and acquire 10 CPD points each calendar year. All sales representatives,...
Real estate agents and sales representatives
Compulsory Professional Development (CPD) is designed to increase the knowledge, skills and professionalism of those working in the real estate and business broking industries. The aim of CPD is to increase consumer protection and promote consumer confidence in the real estate industry. The...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 (The REBA Act) and Residential Tenancies Act 1987 (the RTA Act) imposes serious obligations on the real estate industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice (also referred...
Real estate agents and sales representatives
The proactive compliance program assists agents in complying with legislative requirements, identifying and rectifying areas of risk, and providing advice to agents. This is achieved through voluntary agency visits and industry seminars. Proactive compliance visits The visits are designed to...
Real estate agents and sales representatives
The Real Estate and Business Agents Act 1978 requires people wanting to work in Western Australia as a real estate and business sales representative to be registered. A sales representative must work under the supervision of a licensed real estate and business agent . Registration requirements To...
Real estate agents and sales representatives
To apply for a partnership or firm licence: all of the natural persons, if any, by whom the firm is constituted and all of the directors of, and all of the persons concerned in the management or control of, any body corporate by which the firm is constituted are persons of good character and repute...
Real estate agents and sales representatives
To apply for a body corporate real estate or business agent licence: all of the directors of the body corporate and all of the persons concerned in the management or conduct of the body corporate, must be persons of good character and repute and be persons who are fit to be directors of, or...
Real estate agents and sales representatives
To apply for an individual real estate agent or business agent licence, applicants must: be at least 18 years old; be a person of good character and repute and a fit and proper person to hold a licence (see below); have access to sufficient assets and financial resources enabling them to comply...
Real estate agents and sales representatives

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Publications

12 January 2017 From 2017 the Commonwealth Government is introducing new reporting requirements in relation to real estate property transfers in Western Australia. Landgate, the lead agency involved...
Consumer Protection
Bulletin
12 Jan 2017
3 January 2017 Don’t leave it to the last minute to organise your annual trust account audit. By law all real estate agents (agents) who have held or received monies in trust are required to submit...
Consumer Protection
Bulletin
05 Jan 2017
22 December Compulsory Professional Development (CPD) is a legal requirement for all licensed real estate agents and business brokers, as well as all registered real estate sales representatives and...
Consumer Protection
Bulletin
03 Jan 2017
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
04 Oct 2017
Background In December 2015 the State government released a bushfire reform package in response to planning and building recommendations from the Keelty Report into the Perth Hills bushfire of 2011...
Consumer Protection
Bulletin
14 Dec 2016
Buying a property to rent out is a popular form of long-term investment in Australia. Before deciding to take on a rental property you should consider its value, how much it can earn, the cost of...
Consumer Protection
Fact sheet
07 Sep 2017
29 November As of 1 December 2016 Consumer Protection will take a harder line when agencies do not lodge residential tenancy bonds within the required time. Section 29 of Residential Tenancies Act...
Consumer Protection
Bulletin
29 Nov 2016
15 November 2016 The best way to ensure quality painting and plumbing work and to make sure only ‘fit and proper’ persons are entering your client’s homes and places of business is to engage...
Consumer Protection
Bulletin
17 Nov 2016
4 November AIM Realty / Aman Deep Singh A Gosnells real estate agency described by the State Administrative Tribunal (SAT) as ‘incompetent’ has been ordered to pay a $25,000 penalty for mishandling...
Consumer Protection
Bulletin
09 Nov 2016
3 November 2016 Realty Executives / Keith Howes A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the...
Consumer Protection
Bulletin
03 Nov 2016

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Announcements

Consumer Protection has sent out a warning to promoters of some property investment schemes who hold “free” public seminars that they must provide information about cooling off periods to attendees. Australian Consumer Law regulators are examining the practices of a number of promoters and WA’s Commissioner for Consumer Protection Anne Driscoll said a common theme had emerged. “In many cases,...
Consumer Protection
Media release
12 Jun 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014
The Commissioner for Consumer Protection has succeeded in overturning a decision to allow the Director of Westpoint Realty Pty Ltd (in liquidation), Mr Norman Phillip Carey to renew the certificate that allows him to be a real estate agent. A unanimous judgement by the Court of Appeal this morning (9 January 2014) set aside a previous State Administrative Tribunal ruling which meant that Mr Carey...
Consumer Protection
Media release
09 Jan 2014
Consumer Protection has reminded private landlords in WA that they must lodge new security bonds with the Bond Administrator to comply with changes to tenancy laws which came into effect in July this year. There is a transition period for existing bonds, which will need to be transferred to the Bond Administrator by 31 December 2014. The reminder comes after the Perth Magistrates Court fined a...
Consumer Protection
Media release
16 Sep 2013
Businesses can gain a better understanding of their rights and obligations under the Australian Consumer Law thanks to a series of new industry guides. Commissioner for Consumer Protection Anne Driscoll urges businesses operating in five specific industries covered by the guides, to check them out. “The guides are in relation to electrical and whitegoods; travel and accommodation; personal...
Consumer Protection
Media release
30 Aug 2013
A man has been arrested in Nigeria in connection with the attempted fraudulent sale of a home in Western Australia. Ntuen Promise EKENMINI was apprehended by Nigerian authorities yesterday when he attended an international courier office and attempted to collect documents with a forged driver’s licence in the name of the South African home owner. The documents related to a supposed settlement of...
Consumer Protection
Media release
15 Aug 2013
The property industry in WA has been warned to be on high alert after recent attempts by overseas criminals to fraudulently sell two WA homes. In separate incidents, real estate agents were approached by fraudsters who successfully changed the contact details of the real owners of the properties, who both lived in South Africa. Copies of documents related to the management of the properties were...
Consumer Protection
Media release
06 Feb 2013

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