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Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...
Consultations
Refunds will be considered with reference to the particular circumstances, and the requirements of the Settlement Agents Act 1981 (“the SA Act”) and associated Regulations. Settlement Agent Licence applications and triennial certificate renewal applications Licence and triennial certificate fee...
Settlement agents and conveyancers
Drainage plumbing diagrams are a diagrammatic representation of a property’s drainage plumbing work. Go to the 'Search for a drainage plumbing diagram' website Click here for the search Drainage plumbing diagrams are regularly used by homeowners, licensed plumbing contractors and others to...
Certificates and diagrams
CPD modules from last year are available online to help you meet your compulsory professional development requirements. There is a new topic each year. The topics are selected to assist licensees and registrants to update their knowledge of industry developments, legislative changes and work...
Settlement agents and conveyancers
Consumer Protection is seeking industry views on the final draft of the new Real Estate and Business Agents and Sales Representatives Code of Conduct 2016. Status: CLOSED, Monday 30 May 2016 Background The new code, will replace the existing Code of Conduct for Agents and Sales Representatives 2011...
Consultations
Consumer Protection are seeking industry views on the final draft of the new Land Valuers Code of Conduct 2016. Status: CLOSED Friday 20 May 2016 Background The new code, will replace the existing Land Valuers Code of Conduct 2011 , (the 2011 Code) and implements feedback previously received from...
Consultations
Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...
Consultations
All licensees must provide written notification, within one month, when there is a change to the: directors of a body corporate; partners of a firm, including directors if a partner is a body corporate; or person in bona fide control. N ewly appointed directors must provide the following: Two...
Real estate agents and sales representatives
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety

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Publications

Should a landlord be allowed to sell or donate abandoned goods? Possible option Allow a landlord to sell or donate abandoned goods by any lawful process. Tell us what you think... In what ways should...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should a tenant be allowed to terminate a fixed term tenancy agreement? Possible options Allow a tenant to end a fixed term tenancy agreement without financial penalty in certain circumstances, such...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should the landlord be allowed to terminate a periodic tenancy agreement if the status of the tenant or the landlord changes? Possible options Change the RTA to allow a landlord to terminate the...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should "no grounds" terminations by landlords be removed from the Residential Tenancies Act (the RTA)? Possible options No change to the law. Replace no grounds terminations by landlords with new...
Consumer Protection
Consultations / public comment
13 Jan 2020
Does the law about keeping pets in rental premises need to be changed? Possible options Allow a landlord to refuse only where there are reasonable grounds to do so. Allow a landlord to refuse only...
Consumer Protection
Consultations / public comment
13 Jan 2020
29 November 2019 In this issue: Update to family and domestic violence regulations Update to family and domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies...
Consumer Protection
Bulletin
29 Nov 2019
29 November 2019 In this issue: Update to family domestic violence regulations. Update to family domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies Act...
Consumer Protection
Bulletin
29 Nov 2019
A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a wall to ensure the safety of a child...
Consumer Protection
Information
02 Dec 2019
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
02 Dec 2019
20 November 2019 Recently a scammer posed as a settlement agent and managed to convince two clients of a settlement agent to transfer $48,000 and $22,000 respectively to the scammer’s bank account on...
Consumer Protection
Bulletin
20 Nov 2019

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Announcements

Removing the requirement to have a licence to be an auctioneer in WA is being proposed following a review of the Auction Sales Act. However, protections will be boosted with extra conduct standards and power for the Commissioner for Consumer Protection to take action to prevent unfit persons from working in the auction industry which covers the auctioning of all types of goods, including the sale...
Consumer Protection
Media release
17 Sep 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection is aware that contamination or damage to homes from illegal drug activity is a worry for tenants, owners and property industry professionals. But how do you identify past production, or smoking, of meth, heroin or cannabis at a property and whether there are potential health risks as a result? We’ve been working with WA’...
Consumer Protection
Media release
12 Sep 2019
A Maylands real estate agency and its supervisor have been reprimanded and fined a total of $15,000 by the State Administrative Tribunal for failing to lodge tenancy bonds with the Bond Administrator within the required time limit and for recording wrong dates when received. Caputo & Clay Pty Ltd , formerly trading as Harcourts Integrity and currently trading as Perth Realty Group , was fined...
Consumer Protection
Media release
04 Sep 2019
A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration. Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business...
Consumer Protection
Media release
06 Aug 2019
A Mandurah real estate sales representative has been cautioned and fined $1,000 by the State Administrative Tribunal for failing to disclose important information regarding the sewerage of a home that he was selling. Jonathan Kenny-Levick was the co-owner of his home in Dawesville that he put on the market in January 2016 through his agency as the listing representative. At the time, the property...
Consumer Protection
Media release
27 Jun 2019
An unauthorised withdrawal from a trust account has resulted in a Fremantle real estate agency being fined $3,000 and ordered to pay costs of $1,000 by the State Administrative Tribunal. Port City Pty Ltd , trading as Port City Real Estate , had withdrawn $4,735 from the trust account in July 2017 as a “break contract fee” in circumstances where its agreement with the client who had engaged the...
Consumer Protection
Media release
26 Jun 2019
A real estate sales representative who stole money from an agency’s trust account has been permanently banned from ever holding a certificate of registration in the industry in WA. Kylie Marie Chiplin pleaded guilty and was convicted on 12 April 2019 of stealing $34,803.99 from the trust account of Peard Real Estate Scarborough between February 2016 and May 2018 while employed as a property...
Consumer Protection
Media release
21 Jun 2019
A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
With Commissioner for Consumer Protection David Hillyard WA has the worst rates of family and domestic violence in Australia and the number of incidents is unfortunately increasing. Family violence affects people from all walks of life making it everyone’s business and all of us have a part to play in preventing it. Changes to WA’s tenancy laws have now come...
Consumer Protection
Department News
18 Apr 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019

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