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Consumer Protection is seeking industry views on the final draft of the new Real Estate and Business Agents and Sales Representatives Code of Conduct 2016. Status: CLOSED, Monday 30 May 2016 Background The new code, will replace the existing Code of Conduct for Agents and Sales Representatives 2011...
Consultations and reports
Consumer Protection are seeking industry views on the final draft of the new Land Valuers Code of Conduct 2016. Status: CLOSED Friday 20 May 2016 Background The new code, will replace the existing Land Valuers Code of Conduct 2011 , (the 2011 Code) and implements feedback previously received from...
Consultations and reports
Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...
Consultations and reports
All licensees must provide written notification, within one month, when there is a change to the: directors of a body corporate; partners of a firm, including directors if a partner is a body corporate; or person in bona fide control. N ewly appointed directors must provide the following: Two...
Real estate agents and sales representatives
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
CPD modules from the past three years are available online to help you meet your requirements under the Real Estate and Business Agents Act 1978. There is a new topic each year. These topics are selected to assist licensees and registrants to update their knowledge of industry developments,...
Real estate agents and sales representatives
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Land valuers set their own fees however a written disclosure of all fees for service must be disclosed to the client prior to entering into any agreement. Land valuers must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. As with any other...
Land valuers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights

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Publications

Landlords and property managers can use this flowchart to assist with managing notifications and date counting when notifying a tenant that unless they pay outstanding rent within the next seven days...
Consumer Protection
Information
26 Jun 2019
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019
20 June 2019 Family and domestic violence preparedness Preparation is key to properly handling a tenancy situation impacted by family and domestic violence (FDV). Since the FDV changes to residential...
Consumer Protection
Bulletin
21 Jun 2019
Renters affected by family and domestic violence (FDV) can now: Go Exit a tenancy agreement without going to court, with as little as 7 days’ notice. S tay Remove a perpetrator’s name from a lease by...
Consumer Protection
Poster
18 Jun 2019
30 May 2019 Family and domestic violence tenancy laws Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential tenancy...
Consumer Protection
Bulletin
31 May 2019
Keeping safe in your rental property The family and domestic violence tenancy laws came into effect on 15 April 2019. This publication contains information translated from the Safe Tenancy WA page...
Consumer Protection
Information
29 May 2019
20 May 2019 Scammers can hack property transaction emails Your clients are ready to finalise the settlement of a house purchase. They receive an email from your agency advising of new deposit bank...
Consumer Protection
Bulletin
20 May 2019
20 May 2019 Scammers can hack property transaction emails Your buyers are ready to make a deposit for the property they’re purchasing. They receive an email from your agency advising of new deposit...
Consumer Protection
Bulletin
20 May 2019
April 29 2019 RCDs reminder – stay current with requirements Residual current devices (RCDs) save lives! New legislation came in November 2018 that requires all electrical installations in new...
Consumer Protection
Bulletin
16 May 2019
24 April 2019 Dealing with foreign buyers? You should know this. Effective 1 January 2019, certain acquisitions of residential property by foreign buyers in Western Australia are subject to an...
Consumer Protection
Bulletin
24 Apr 2019

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Announcements

A Noranda real estate agent has been fined $800 and ordered to pay costs of $900 by the Perth Magistrates Court for making unauthorised withdrawals from the agency’s trust account and failing to have the account audited. The agent, who was granted a spent conviction order, made two unauthorised withdrawals from the trust account – $450 in October 2016 and $1,350 in November 2016 – to pay a...
Consumer Protection
Media release
25 Oct 2018
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018
A Shenton Park property manager has been reprimanded and fined $13,000 by the State Administrative Tribunal for making unauthorised withdrawals from a real estate agency’s trust account. Rhonda Denise Reid , who was a Director of the Nedlands agency, also failed to act fairly and honestly by making 13 unauthorised withdrawals totalling $36,290 between May 2014 and June 2016 without the knowledge...
Consumer Protection
Media release
16 Oct 2018
Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...
Consumer Protection
Media release
07 Oct 2018
A Morley real estate agency has been fined a total of $5,000 by the Perth Magistrates Court for lodging three tenancy bonds outside the required timeframe. Vision Equity Pty Ltd ACN 101 207 229 , trading as Xceed Real Estate Management , was also ordered to pay costs of $912 after pleading guilty on 31 August 2018. In May, June and July 2017, the agency lodged the three bond payments with the...
Consumer Protection
Media release
05 Sep 2018
Clients of a Perth real estate agency which has now closed had more than $220,000 of their money taken from the agent’s trust account resulting in the company being fined $7,500 by the Perth Magistrates Court and ordered to pay costs of $1,237.50. Austpride Pty Ltd (in liquidation) , formerly trading as Real Estate Masters of Cannington, was convicted on 24 August 2018 of 12 charges related to...
Consumer Protection
Media release
29 Aug 2018
A Broome real estate agent was fined $6,000 by the State Administrative Tribunal (SAT) on 10 August 2018 for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust account. Anthony J Hutchinson Pty Ltd , trading as Hutchinson Real Estate , was also required to pay $500 in costs after admitting that he failed to exercise due skill, care and...
Consumer Protection
Media release
23 Aug 2018
Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
An Aubin Grove real estate agent has had his licence and triennial certificate suspended for six months and the agency was fined $5,000 by the State Administrative Tribunal (SAT) over the misuse of a trust account. James Ademola Oladejo is the person in bona fide control of Jim’s Realty Pty Ltd . Both the agent and the agency were reprimanded by the SAT. In September 2016, Mr Oladejo dishonestly...
Consumer Protection
Media release
01 Jun 2018

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