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Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
CPD modules from the past three years are available online to help you meet your requirements under the Real Estate and Business Agents Act 1978. There is a new topic each year. These topics are selected to assist licensees and registrants to update their knowledge of industry developments,...
Real estate agents and sales representatives
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Land valuers set their own fees however a written disclosure of all fees for service must be disclosed to the client prior to entering into any agreement. Land valuers must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. As with any other...
Land valuers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Consumer protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with land valuer specific information. Newsletters Land valuers newsletters Bulletins Land valuers bulletins Forms Application for a land valuer's licence...
Land valuers
A buyer’s agent provides a service directly to consumers looking to buy real estate. Buyer’s agents offer a number of different services, ranging from researching a single property to undertaking a complete search of available property, even evaluating and then negotiating the purchase of property...
Buying a property
As an alternative to post or email, licence, registration or certificate (authorisation) holders (including companies and partnerships, where applicable) can use the Department’s online change of contact system. To use the system you will need to have: Your current authorisation number You can find...
Occupations requiring licensing
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation

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Publications

Landlords must use specific forms to notify tenants of their intention to enter the property. Form 19 Notice of proposed entry to premises must be used to give written notice if you intend to enter...
Consumer Protection
Bulletin
21 Nov 2018
​Consumer Protection is sending this important information on behalf of Landgate. Electronic lodgement of land registry documents Regulations requiring the electronic lodgement of eligible land...
Consumer Protection
Bulletin
14 Nov 2018
With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. An audit carried out at the end...
Consumer Protection
Bulletin
14 Nov 2018
7 November 2018 Trust account violations may be costly Consumer Protection reminds all property managers and real estate agents to follow the strict rules that apply to the handling of trust account...
Consumer Protection
Bulletin
07 Nov 2018
1 November 2018 Time is running out - have you completed your 2018 CPD points? With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2018
30 October 2018 Cyber security threats are a persistent issue for businesses of all kinds. Real estate agencies have proven to be an attractive target for hackers, as they often handle large amounts...
Consumer Protection
Bulletin
01 Nov 2018
Who needs to complete this application A real estate and business sales representative whose registration has a restriction on their certificate limiting them to property management transactions only...
Consumer Protection
Form – application
01 Nov 2018
Tenancy WA in conjunction with the Women’s Council for Domestic and Family Violence Services WA are providing training on the upcoming ‘Residential Tenancies Legislation Amendment (Family Violence)...
Consumer Protection
Promotions
14 Apr 2019
Use this form to apply in writing for mutual recognition of your licence if you are working in the property industry.
Corporate
Form – application
02 Oct 2018
1 October 2018 Audit reporting: recap and reminders for next year All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the...
Consumer Protection
Bulletin
01 Oct 2018

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Announcements

Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
An Aubin Grove real estate agent has had his licence and triennial certificate suspended for six months and the agency was fined $5,000 by the State Administrative Tribunal (SAT) over the misuse of a trust account. James Ademola Oladejo is the person in bona fide control of Jim’s Realty Pty Ltd . Both the agent and the agency were reprimanded by the SAT. In September 2016, Mr Oladejo dishonestly...
Consumer Protection
Media release
01 Jun 2018
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
FGS Contracting Pty Ltd and the Director Ryan Wayne Franceschi, were fined today in the Perth Magistrate Court in relation to serious injuries caused to a 17 year old worker in Esperance. FGS Contracting Pty Ltd was fined $225,000 for failure to meet their duty to provide a safe workplace and for failing to ensure the correct high-risk work license. Additionally, Franceschi as the Director was...
WorkSafe
Media release
18 May 2018
Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018
Western Australian building contractor Archiapps Pty Ltd (reg BC14480) has entered into liquidation. Cameron Shaw and Richard Albarran of Hall Chadwick have been appointed as the liquidators of the company. Building Commissioner Ken Bowron advises that the company’s status will now trigger policies of home indemnity insurance (HII). Affected home owners should contact their insurer for details of...
Building Commission
Media release
16 May 2018
Please note - The original Building Services Board findings described here have been superseded by a State Administrative Tribunal review. Please refer to this announcement about the Tribunal's decision, which was published in November 2018. ORIGINAL ANNOUNCEMENT FROM APRIL 2018: An East Victoria Park building surveying company , Western Australia Building Certifiers and Assessors Pty Ltd (BSC226...
Building Commission
Media release
14 May 2018
WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property. Consumer Protection and WA Police have renewed their warning to landlords to be extra vigilant with the incidents of cannabis grow-houses in rentals continuing to be a major concern for authorities. The joint warning...
Consumer Protection
Media release
08 May 2018
A Perth city real estate agency and its licensee have been reprimanded and fined a total of $5,000 by the State Administrative Tribunal (SAT) over offences relating to their property management practices. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 for eight offences under the Real Estate and Business Agents Act and the Code of Conduct which...
Consumer Protection
Media release
23 Mar 2018

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