Property industry

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If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Section 76 of the Retirement Villages Act 1992 (the Act) prohibits certain persons from being the administering body or being concerned, directly or indirectly, in the administration of a retirement village unless the person holds an exemption certificate granted by the Commissioner. The purpose of...
Managing a retirement village
It is very important to read the building contract thoroughly and get legal advice from your lawyer if you are unsure. The building contract is a complex document and is generally made up of: the building contract, including a Schedule of Particulars, Addenda or Appendix; drawings; and...
Building or renovating a property
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events. Bogus sellers Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without...
Property scams, fraud, and identity checks
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports

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Publications

7 November 2018 Trust account violations may be costly Consumer Protection reminds all property managers and real estate agents to follow the strict rules that apply to the handling of trust account...
Consumer Protection
Bulletin
07 Nov 2018
1 November 2018 Time is running out - have you completed your 2018 CPD points? With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2018
30 October 2018 Cyber security threats are a persistent issue for businesses of all kinds. Real estate agencies have proven to be an attractive target for hackers, as they often handle large amounts...
Consumer Protection
Bulletin
01 Nov 2018
Who needs to complete this application A real estate and business sales representative whose registration has a restriction on their certificate limiting them to property management transactions only...
Consumer Protection
Form – application
01 Nov 2018
Tenancy WA in conjunction with the Women’s Council for Domestic and Family Violence Services WA are providing training on the upcoming ‘Residential Tenancies Legislation Amendment (Family Violence)...
Consumer Protection
Promotions
14 Apr 2019
Use this form to apply in writing for mutual recognition of your licence if you are working in the property industry.
Corporate
Form – application
02 Oct 2018
1 October 2018 Audit reporting: recap and reminders for next year All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the...
Consumer Protection
Bulletin
01 Oct 2018
The Department of Mines, Industry Regulation and Safety (DMIRS) contacted all government departments and agencies (agencies) regarding the risk presented by combustible cladding and requested that...
Building Commission
Reports
30 Sep 2018
The slides contained in this document cover the presentation about tenancy law changes to support victims of family and domestic violence (FDV) in Western Australia (WA). The state government is...
Consumer Protection
Training material
01 Oct 2018
Real estate and business agents wishing to complete activities towards the Valid Appointment to Act professional development subject (Schedule 1A of the Regulations) can select from the approved...
Consumer Protection
Information
05 Jun 2019

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Announcements

WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property. Consumer Protection and WA Police have renewed their warning to landlords to be extra vigilant with the incidents of cannabis grow-houses in rentals continuing to be a major concern for authorities. The joint warning...
Consumer Protection
Media release
08 May 2018
A Perth city real estate agency and its licensee have been reprimanded and fined a total of $5,000 by the State Administrative Tribunal (SAT) over offences relating to their property management practices. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 for eight offences under the Real Estate and Business Agents Act and the Code of Conduct which...
Consumer Protection
Media release
23 Mar 2018
A real estate sales representative who purported to work for a Wanneroo real estate agency after her employment had been terminated has been disqualified from applying for registration for two and a half years by the State Administrative Tribunal (SAT). Olivia Loretta Anne Murray was also ordered to pay costs of $4,000 after Consumer Protection took disciplinary action against her for breaching...
Consumer Protection
Media release
07 Mar 2018
A property manager has been reprimanded and fined $2,500 by the State Administrative Tribunal after falling victim to a holiday accommodation booking scam which resulted in a $45,000 loss for her employer, a Scarborough real estate agency. Vicki Theresa Redfern had failed to exercise due skill, care and diligence, in breach of the Real Estate and Business Agents’ Code of Conduct, when dealing...
Consumer Protection
Media release
21 Dec 2017
Western Australia’s Building Regulations 2012 require owners of residential dwellings to have compliant smoke alarms installed prior to the sale, transfer of ownership, rent or hire of the dwelling.
Building Commission
Department News
20 Dec 2017
An Ellenbrook settlement agent has been fined $14,000 by the State Administrative Tribunal (SAT) for their role in relation to two failed Pilbara strata property deals involving what is termed ‘mezzanine financing’. KDD Conveyancing Services Pty Ltd was reprimanded by the SAT and also ordered to pay costs of $1,000 for breaching the Settlement Agents Act and Code of Conduct over unauthorised...
Consumer Protection
Media release
20 Dec 2017
A Joondalup real estate agency and a sales representative will have to pay a total of $21,200 in penalties and costs ordered by the State Administrative Tribunal after a Balga house was sold without the consent of one of the owners. The owners were a couple who had moved overseas and the agency was duped by the husband into believing that his wife and children were killed by the Taliban in...
Consumer Protection
Media release
13 Dec 2017
Asbestos Awareness Week 2017 runs from 27 November - 1 December 2017. Please take this opportunity to ensure your workplace asbestos management systems are up to date, and that workers are aware of these systems. And remember – buildings built before 1990 are likely to contain materials with asbestos content. Follow the links for more information: Checklist for asbestos management Asbestos FAQ...
WorkSafe
Event
24 Nov 2017
Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in WA to be extra vigilant. In the latest case, the buyer of a Karrinyup property lost $20,000 after cyber criminals sent an email purporting to be from his real estate agent requesting the deposit be paid into a bank...
Consumer Protection
Media release
24 Nov 2017
A Wandi property manager has been fined $5,000 by the Perth Magistrates Court for operating without a licence and a current triennial certificate. Josephine Wei-Wei Liau was also ordered to pay costs of $1,784 after being convicted on 20 November 2017 for holding herself out as a real estate agent and demanding and receiving monies in respect of services as an agent while unlicensed. Ms Liau was...
Consumer Protection
Media release
23 Nov 2017

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