Property industry

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Fees and forms You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition Payment of fees You can pay for your licence at our Department's Cannington office or any of our regional offices...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
Fees listed below are scheduled as at 1 July 2018. Fees are subject to change on 1 July of each year. Applications received on or after 1 July will be subject to the new fee. Land valuers Forms Land valuers forms and publications Fees Please note that fees are non-refundable Land valuers...
Property licence fees and forms
If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
Off-the-plan sales contracts are agreements where a developer promises to deliver a parcel of land, a house and land package or a strata property to a buyer at an agreed price at a future date, subject to the developer obtaining all necessary approvals in respect of the development from the...
Buying a property
Selling through an agent Real estate agents contracted by the seller must act on behalf of the seller but are obliged to act responsibly and ethically to the buyer as well. Anyone in the business of buying, selling or leasing property on behalf of another person must either: hold a real estate...
Selling a property
You can sell your own property yourself or contact a qualified agent to handle the sale for you. If you choose to use an agent they will recommend a method of sale based on the: type and location of your property market conditions your timeframe and personal preference The agent should support...
Selling a property
The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work: Service guarantee Product guarantee Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away. If you are having troubles with a...
Building or renovating a property

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Publications

No place for family violence A recent Shelter WA Homelessness Week Event gave rental property owners the chance to learn about ways to help tenants experiencing family and domestic violence (FDV) and...
Consumer Protection
Bulletin
18 Sep 2018
September 2018 Western Australia’s residential parks and tenancy laws are changing to support victims of family and domestic violence (FDV) and help them leave abusive relationships. The proposed...
Consumer Protection
Bulletin
18 Sep 2018
September 2018 No place for family violence Did you know WA has the worst rates of family and domestic violence (FDV) in Australia? Sadly, family violence is a growing problem in our community and...
Consumer Protection
Bulletin
20 Sep 2018
Real estate and business agents wishing to complete activities towards the Agency Agreements professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
12 Feb 2019
Clients of a Perth real estate agency which has now closed had more than $220,000 of their money taken from the agent's trust account resulting in the company being fined by the Perth Magistrates...
Consumer Protection
Bulletin
05 Sep 2018
Landlords’ event to unpack WA tenancy law changes Presentation to Perth landlords who attended a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family and...
Consumer Protection
Training material
05 Sep 2018
4 September 2018 Are you safe from cyber fraud? Cybercrime is in the spotlight in Australia and you would have likely heard about some attacks recently. Malicious software and fraud attempts are a...
Consumer Protection
Bulletin
04 Sep 2018
Consumer Protection WA, in conjunction with the Northern Suburbs Community Legal Centre, is hosting a networking session and delivering a presentation outlining upcoming FDV related tenancy law...
Consumer Protection
Alert
03 Sep 2018
SETTLEMENT AND BUSINESS AGENTS Part IV Settlement Agents Act 1981 REQUEST FOR APPROVAL OF AUDITOR APPOINTMENT - Settlement agents
Consumer Protection
Form – notification
29 Aug 2018
Notification of closed/amended trust account SETTLEMENT AND BUSINESS AGENTS Part IV Settlement Agents Act 1981 Agents should advise the Commissioner for Consumer Protection as soon as practicable or...
Consumer Protection
Form – notification
31 Aug 2018

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Announcements

Renters, landlords and real estate agents in Western Australian have all emerged as winners as a result of the new electronic transaction process for lodging and returning tenancy bonds. Bonds Online was introduced by Consumer Protection in August 2015 where bonds could be electronically lodged with the Bonds Administrator. The system was further developed to provide for eTransactions – aimed at...
Consumer Protection
Media release
06 Sep 2017
In December 2016 the Building Commission (in providing administrative support to the Plumbers Licensing Board) commenced delivering Western Australia’s drainage plumbing diagram service . This service was previously provided by the various sewerage service providers in Western Australia, including the Water Corporation. Since then Building Commission has developed an online search system for...
Building Commission
Department News
25 Aug 2017
A Joondalup real estate agency and the person in bona fide control of the agency have been fined a total of $4,000 by the State Administrative Tribunal (SAT) for failing to comply with laws relating to the operation of the agency’s trust account. Bridgeline Pty Ltd , trading as Harcourts Alliance , was fined $3,000 and the person in bona fide control of the agency Rhonda Merle Massam was fined $1...
Consumer Protection
Media release
15 Aug 2017
A real estate agent has had his licence and triennial certificate cancelled by the State Administrative Tribunal after failing to complete compulsory training requirements. Anthony Palermo of Dalkeith was subject to disciplinary action by Consumer Protection when he failed to complete the necessary Compulsory Professional Development (CPD) obligations for three consecutive years 2013-2015, in...
Consumer Protection
Media release
12 Jul 2017
A landlady who entered a rental property illegally to conduct renovations and change the locks while the elderly tenant was in hospital has been convicted and ordered to pay $11,907 in fines and costs by the Fremantle Magistrates Court. Marlene Ruzica Pavlovich of Munster, who is a former real estate sales representative, was found guilty on 30 June 2017 of contravening 2 offences under the...
Consumer Protection
Media release
07 Jul 2017
A real estate sales representative has been reprimanded by the State Administrative Tribunal (SAT) and must pay a $1,000 fine and $500 in costs for breaching a special condition on his certificate of registration. Mark Bruce Hourn of Exmouth has failed to complete the necessary Compulsory Professional Development (CPD) obligations for three consecutive years 2013-2015, in breach of the Real...
Consumer Protection
Media release
05 Jul 2017
A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley was also ordered by the SAT to pay costs of $1,200. He admitted to breaching the Residential Tenancies Act, the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales Representatives by:...
Consumer Protection
Media release
02 Jun 2017
The Map of Bush Fire Prone Areas 2017 (the Map) that comes into effect on Thursday 1 June 2017, is now available from the Department of Fire and Emergency Services (DFES) website. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be coloured pink on the Map, with ‘new’ bush fire prone areas...
Building Commission
Department News
02 Jun 2017
A Perth real estate agency’s computer system has been hacked by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being taken to have the fake ads removed and to have an email address being used by the scammers ( rentscall@gmail.com ) closed down. The scammers gained access to the western suburbs’ agency’s log in details for sites such...
Consumer Protection
Media release
22 May 2017
A real estate agent who forged signatures and prepared bogus listing and sales contracts has had his licence cancelled by the State Administrative Tribunal (SAT) and has been banned from working in the industry in WA for 15 years. Joseph Weng Kong Cheong and his company Easy Invest Pty Ltd , formerly based in Rivervale, were reprimanded and their licences cancelled as a result of disciplinary...
Consumer Protection
Media release
21 Apr 2017

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