Property industry

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Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property. A pest inspection could save you thousands of dollars in repair costs. For more information visit our pages on pest control . Property...
Buying a property
All Australian businesses must comply with the Australian Consumer Law. This law also applies to the property industry. Consumer guarantees on goods and services Unconscionable conduct Unfair contract laws False or misleading representations Misleading or deceptive conduct What we do: Provide...
Selling property
If you are buying an established property to renovate, ask an architect, draftsperson or builder to report on the kind of work possible, some ideas may look good on paper but not be structurally sound. Even if you do not intend to renovate, a building inspection before you buy can identify repairs...
Buying a property
Buying a property is a major investment. Getting your first home can be both exciting and stressful. It is a major decision that takes planning and research, and careful budgeting. Know what you want and can afford Make a list of: your preferred areas essential features your wish list of non-...
Buying a property
Refunds of licence fees will be considered with reference to the particular circumstances, and the requirements of the Real Estate and Business Agents Act 1978 (“the REBA Act”) and associated Regulations. The Commissioner may in “special circumstances” refund the whole or part of any fee paid for a...
Real estate agents and sales representatives
The lessor can ask a prospective tenant to complete an application form to help them assess the suitability of a tenant. A lessor can also look in a tenancy database . If they do they must let the prospective tenant know, in writing, which database they use and if they find any information. A...
Beginning a tenancy
Consumer protection regularly produces and updates publications about real estate laws and licensing. The below links will provide you with real estate specific information. Publications Auditors of real estate agents CPD for real estate agents Consumer real estate publications Property developers...
Real estate agents and sales representatives
Participants operating outside of the Western Australia, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. A remote participant is any participant whose principal place of business falls outside a 100 km radius of Perth or Busselton. To assist...
Settlement agents and conveyancers
Retirement village resources and sources of information There are a number of sources of information about retirement villages in Western Australia, some of which are outlined below. Consumer Protection: Contact the Seniors' Housing Centre on 1300 367 057. Read the So you're thinking of moving into...
Living in a retirement village
Most properties in Western Australia are sold through an offer and acceptance process. A person makes a formal offer in writing to buy a property, and the seller, sometimes called the vendor, can either make a counter offer, reject the offer, or accept it and communicate that acceptance to the...
Property contracts (offer and acceptance)

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Publications

24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
28 Nov 2017
13 November 2017 A real estate sales representative has been permanently disqualified from ever holding a certificate of registration in WA and fined $1,500 by the State Administrative Tribunal (SAT...
Consumer Protection
Bulletin
14 Nov 2017
1 November 2017 With only two months remaining for the 2017 calendar year Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. If you have not...
Consumer Protection
Bulletin
03 Nov 2017
1 November 2017 With only two months remaining for the 2017 calendar year Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. If you have not...
Consumer Protection
Bulletin
03 Nov 2017
30 October 2017 A recent coronial inquest was held into the death of a 22 month old boy, who tragically died at his family’s Yokine home in October 2013. Forensic pathologists found that the boy had...
Consumer Protection
Bulletin
31 Oct 2017
19 October 2017 Over the past 12 months, Consumer Protection has had a specific focus on reducing the number of late lodgements of residential tenancy bonds, through an ongoing compliance program,...
Consumer Protection
Bulletin
19 Oct 2017
10 October 2017 What would you do if a tenant leaves goods at your rental property after their tenancy had ended? If you want to avoid potential legal issues and claims for compensation, read on. An...
Consumer Protection
Bulletin
23 Jan 2018
6 October 2017 The Building Commission recently informed the building industry about concerns regarding representations made in advertisements by builders in relation to house and land packages...
Consumer Protection
Bulletin
19 Oct 2017
This occupational safety and health (OSH) newsletter has been developed to provide information and assistance to employers, self-employed persons, persons having control of workplaces and employees...
WorkSafe
Checklist
06 Oct 2017
A breakdown of the number and general location of buildings identified as being within the scope of the Western Australian state-wide cladding audit.
Building Commission
Reports
18 Apr 2018

Pages

Announcements

WA tenants have lost money after being duped into paying for end of tenancy bond cleaning on their rental properties, but the cleaners didn’t turn up. Consumer Protection is warning tenants not to use the services of Express Professional Services Pty Ltd , trading as Simple Cleans , an online business operated by Cassandra Nicole Cooney , who is based in Alstonville (near Ballina) in northern New...
Consumer Protection
Media release
07 Oct 2016
New codes of conduct for real estate agents and sales representatives, settlement agents and land valuers come into effect today (5 October 2016), increasing transparency for people buying or selling property in Western Australia. Commerce Minister Michael Mischin said the new codes were developed following detailed consultation between the regulator - Consumer Protection - and industry,...
Consumer Protection
Media release
05 Oct 2016
A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves gained access to the agency’s bank accounts after malware was downloaded into their computer system, probably from an attachment being opened or a website link being clicked in a scam email. The installed malware allows the...
Consumer Protection
Media release
29 Sep 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016
The 2016-17 financial year sees the Australian Building Codes Board embarking on a significant suite of work relating to the advancement of the Energy Efficiency Provisions in the National Construction Code (NCC). These changes will be considered as part of NCC 2019.
Building Commission
Department News
21 Sep 2016
Waterman’s Bay licensed plumbing tradesperson Gary Clayton Hummerston (TL11472) has been successfully prosecuted by the Plumbers Licensing Board (PLB) for failing to comply with a condition of his licence.
Building Commission
Media release
14 Sep 2016
A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
The Building Services Board has fined Willetton building company Build West Pty Ltd (reg. BC10002) $5,000 and its director and nominated supervisor Shaun Middleton (BP37114) $2,500 for negligent conduct and failing to properly manage and supervise its work.
Building Commission
Media release
31 Aug 2016
Wangara builder Jeffrey West (reg. BP101011 & BC100818), the sole trader of Kameleon Homes , no longer holds a builder registration in Western Australia.
Building Commission
Media release
31 Aug 2016
With Acting Consumer Protection Commissioner David Hillyard The current economic climate is affecting the rental market in Perth and Western Australia. Some renters are leaving homes for a less expensive option because their financial circumstances have changed, while others are simply taking advantage of the increase in vacant rental properties to choose from. When it is time to end a tenancy,...
Consumer Protection
Department News
25 Aug 2016

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