Small business and farmer

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Updates on the progression of the review and changes are available on the limited partnerships law reform page. Status: Closed 3 February 2014 Consumer Protection was seeking the views of the community in regards to proposed reforms to limited partnership laws. Background The current laws have been...
Consultations and reports
Advertising campaigns that state "Up to 50% off" are likely to cause consumers to believe a number of items are discounted by 50 per cent and that all other items within the store will also be discounted to some degree. You should not advertise this type of saving if only a few items are offered at...
Advertising and promotion
Gift recipients have the same rights and responsibilities and are entitled to the same remedies as a consumer who has bought goods or services directly.
Lay-bys, vouchers and gifts
A‘lay-by’ agreement exists when if the consumer: pays for the goods in at least three instalments (when the agreement is not stated to be a ‘lay by’ agreement) or in at least two instalments (when the agreement is called a ‘lay-by’ agreement); and does not receive the goods until the full price has...
Lay-bys, vouchers and gifts
In Western Australia farmers and primary producers have the right to ask for assistance from Consumer Protection if they have a dispute with a shop or business. This is an extra service available to farmers and primary producers that is not available to other businesses. That means that if you have...
Business tools
A consumer who wants to make a claim about faulty goods or services against a supplier or manufacturer will usually need to show they obtained the goods or services from the supplier or manufacturer. The same applies to gift recipients. Businesses are understandably concerned to ensure claims made...
Receipts
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
Handy links for new business owners Once you have registered your business name with ASIC and you are up and running, Consumer Protection has many resources that may be useful including: Our Refund Policy sign Retail trading hours Small business tips Complaints a guide for businesses What happens...
New business
Small business Consumer Protection provides information which may help small business owners get started or run a successful business. New business - Consumer Protection checklist for new business Selling goods and services - under the Australian Consumer Law (ACL) Licensing - for some occupations...
Small business
Retail trading hours provide times when retailers in Western Australia can open for business. In some cases the type of business can dictate the hours which the business can be open to customers. There are also times throughout the year when extended trading may apply such as over the Christmas...
Trading hours

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