Tenant

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Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Quick close this page To close this window immediately, click on the orange exit button (right) or press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Are you a refuge worker or women’s health centre worker? Tenancy WA in conjunction with...
Having problems with renting a home?
The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of tenants. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending tenants before a Court. Only a...
Having problems with renting a home?
In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
Clandestine drug laboratory sites, commonly known as clan labs, are places where illegal drugs are manufactured. Criminal producers often use rental properties, although they also use commercial properties, remote rural properties and hotel and motel accommodation. Clan labs pose a number of risks...
Having problems with renting a home?
David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios (not individual private landlords / lessors). All licensed real estate agents undertaking property management services are...
Bonds
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety

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Publications

Tenant's bulletins provide topical information and reminders to tenants of rental properties in Western Australia. Have you subscribed? Make sure you are up to date with the latest reminders, news...
Consumer Protection
Bulletin
20 Sep 2018
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018
No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State...
Consumer Protection
Fact sheet
07 Jun 2018
New legislation will be coming into effect on 14 May 2018 which will require all workers performing work for reward at “domestic-type” premises, turn off all sources of electricity by opening the...
WorkSafe
Guidance note
05 Jul 2018
Property settlement fact sheet
Consumer Protection
Fact sheet
18 Apr 2018
residential tenancy laws - rent increases FAQ
Consumer Protection
Information
18 Apr 2018
Department of Housing tenants
Consumer Protection
Information
18 Apr 2018
Minimum levels of security - residential tenancy laws
Consumer Protection
Guidance note
18 Apr 2018
Guide to new reforms for retirement villages
Consumer Protection
Guide / handbook
18 Apr 2018
Flow chart guides to time caps on recurrent changes - residential premises permanently vacated BEFORE 1 April 2014 (retirement villages) Flow chart guides to time caps on recurrent changes -...
Consumer Protection
Fact sheet
18 Apr 2018

Pages

Announcements

The McGowan Government will this week introduce a Bill into State Parliament to provide greater protections for long-stay tenants at residential parks in Western Australia. The Residential Parks (Long-stay Tenants) Bill 2018 will ensure fairer dealings and security of contract between park operators and their long-stay tenants. Key reforms include: Limiting the termination of fixed-term...
Consumer Protection
Media release
16 Oct 2018
Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...
Consumer Protection
Media release
07 Oct 2018
With a new season underway, the State’s energy safety regulator is urging home and business owners to do a simple check of their residual current devices (RCDs) – the compulsory life-saving switches that protect against electrocution. RCDs instantly stop the electricity supply when they detect a fault, such as when a person receives an electric shock. The rapid response is designed to protect...
EnergySafety
Media release
26 Sep 2018
Local governments are working to clear a backlog of inspections of private pool safety barriers in the wake of an Ombudsman Western Australia report on children drowning. The law requires that WA local councils inspect private pools in their jurisdiction at least once every four years to ensure they have complying fences or other safety barriers. In last year’s investigation report on ways to...
Building Commission
Media release
20 Sep 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building Commission / EnergySafety
Media release
27 Jun 2018
With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018

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