Tenant

Topics

Your house, My home: Rethinking renting in WA Did you know that it has been more than 10 years since the rental laws in Western Australia have been reviewed? With the high cost of owning a home, more Western Australians than ever are renting, and tenants are staying in the rental market for much...
Consultations
There are two ways the property you're renting can be repossessed: by the mortgagee (i.e. a bank or other lender), which is the most common; or, by a person with superior title (e.g. Government authority). The mortgagee or person with superior title must apply to the Supreme Court to ask for...
When a tenancy ends
Status: CRIS Paper 2 is now open, submissions close Friday, 13 March 2020 Current consultation phase – Operator management responsibilities We need your views and opinions to reform the laws about retirement villages. Consultation on retirement village law reform commenced with the release of a...
Consultations
Electric shocks from taps, pipes or appliances are warning signs that something could be wrong with the electrical wiring or applainces.
Reporting accidents
This page has no content.
Safe tenancy
Quick close this page To close this window immediately, press Ctrl +W on a keyboard or use the close tab option on a mobile device. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Tenancy reforms for renters affected by family and domestic violence...
Safe tenancy
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees. How to protect yourself To reduce the chance of problems, consider doing the following: Contact several agencies before making a decision to get...
Services
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds

Pages

Publications

Fact sheets grouped for easy downloading We have combined all 15 fact sheets into one document to make downloading more convenient. Topics include: Before the tenancy Tenancy applications Landlord...
Consumer Protection
Consultations / public comment
13 Jan 2020
December 2019 This public consultation discussion paper follows the tenancy life cycle and explores potential issues that may arise at each stage. We're seeking your input on key issues for reform...
Consumer Protection
Consultations / public comment
20 Dec 2019
16 December 2019 New Residential tenancy laws In this bulletin we share an overview of recent changes to residential tenancy laws and how they affect you. Affixing furniture Whilst Consumer...
Consumer Protection
Bulletin
17 Dec 2019
Should a tenant be allowed to make certain changes to the property without a landlord's permission? Possible options Allow the tenant to make minor changes that do not impact the structural integrity...
Consumer Protection
Consultations / public comment
13 Jan 2020
How do we ensure landlords do repairs and maintenance to their property? Possible options Require all landlords to lodge a maintenance bond with the Bond Administrator. Educate landlords on their...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should there be a change to how often rent can be increased? Should rent increases be capped? Possible options Limit rent increases to every 12 months or more. Cap rent increases in selected zones...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should all landlords be required to register wtih Consumer Protection? Possible options Introduce a compulsory register of all landlords. Introduce a non-compulsory list and encourage landlords to...
Consumer Protection
Consultations / public comment
13 Jan 2020
How can we encourage landlords to offer tenants longer leases? Possible options Educate and encourage landlords to offer longer leases. Stop or limit the use of fixed term tenancy agreements, so that...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should the Residential Tenancies Act safeguard a tenant's privacy? Possible options Educate landlords on best practice for information gathering and storage. Change the law to prevent landlords from...
Consumer Protection
Consultations / public comment
13 Jan 2020
Should a landlord have to give certain information to a tenant before a tenancy agreement is signed? Possible options Educate applicant tenants to ask the right questions before they sign a tenancy...
Consumer Protection
Consultations / public comment
13 Jan 2020

Pages

Announcements

With Commissioner for Consumer Protection Lanie Chopping Have you ever experienced an electric shock or tingling sensation in your home while touching a metal object like a bathroom tap? It could be a warning sign of a dangerous electrical fault that mustn’t be ignored. You should immediately report this to your electrical network operator, usually Western Power or Horizon Power, for further...
Consumer Protection
Media release
24 Jan 2020
Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019
With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019
New laws supporting children’s safety have come into force for tenants who are now allowed to fix furniture to the walls of their rental home and the landlord can only object in limited circumstances. Changes to the Residential Tenancies Act aim to prevent injuries and deaths caused by furniture and electronic equipment such as TVs falling on top of young children. On average since 2001, one...
Consumer Protection
Media release
02 Dec 2019
A mum whose 15-month-old drowned in an unfenced backyard pool has joined Consumer Protection and Royal Life Saving Society WA to launch a start-of-summer pool safety campaign. Royal Life Saving WA CEO, Peter Leaversuch, says the latest National Drowning Report has some tragic statistics: “Last year, there were 16 child drowning deaths and over 200 non-fatal drowning incidents recorded in swimming...
Consumer Protection
Media release
01 Dec 2019
With Commissioner for Consumer Protection David Hillyard It’s been more than 10 years since Western Australia’s tenancy laws were reviewed and times have certainly changed. So, Consumer Protection is set to review the Residential Tenancies Act 1987 and we are going to want to hear from you. The high cost of owning a home means more people in WA are renting. Meanwhile people with investment...
Consumer Protection
Media release
14 Nov 2019
Local governments are continuing to take action to address the number of overdue inspections of private pool safety barriers but there is still room for improvement, the Building Commissioner has reported. WA local governments are required to inspect the safety barriers of private pools in their districts at least every four years to ensure they are compliant and continue to be effective in...
Building and Energy
Media release
21 Oct 2019
Laws to allow renters to fix furniture to walls to prevent death or injury to children from toppling furniture have passed through State Parliament. The Consumer Protection Legislation Amendment Bill 2018 amends the Residential Tenancies Act and means landlords must allow tenants, who submit a request form, to attach furniture to a wall to prevent a child, or a person with a disability, from...
Consumer Protection
Media release
16 Oct 2019
With Commissioner for Consumer Protection Penny Lipscombe We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points. What to do if you suspect an electrical fault? At least two RCDs must be fitted...
Consumer Protection
Media release
10 Oct 2019

Pages

Subscribe to Topics

Applications

Tenant guides, disclosure statements, facts sheets and forms.
Consumer Protection
Subscribe to RSS - Tenant