Tenant

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A list of the legislation Consumer Protection administers is available from the State Law Publisher . All Western Australian Acts and Regulations are also available for download in PDF or Word format from the State Law Publisher .
About us
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-for-profit organisation. See the What Consumer Protection does page for more information. Our main...
Contact Consumer Protection
Make sure you use a licensed gas fitter whenever you have gasfitting work done. Gasfitting is a skilled technical trade requiring extensive training to become competent. Gasfitting not completed to the required standards is a serious safety hazard. In Western Australia, only licensed gas fitters...
Gas installations
Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments
Real estate agents and property managers You are required to lodge a security bond as an eTransaction via the BondsOnline system since 1 September 2016. Private lessors Residential bond lodgement, disposal and variation forms can be completed online. You only need to print and sign them before...
Bonds
All home sellers and landlords must ensure that residual current devices (RCDs) are installed in accordance with the Wiring Rules to protect all power points and lighting circuits. RCDs save lives RCDs cut the electricity supply instantly if a person touches a live part and receives a shock. By...
Residual Current Devices (RCD)
Under a rent-to-buy scheme, the seller makes a rental agreement with the buyer at an above market rent rate. The buyer may only exercise the ‘option to buy’ at the end of the rental period if they can get the finance to pay the balance of the agreed purchase price and have complied with the terms...
Buying a property
iRentWA app iRentWA has been developed for renters in Western Australia based on residential tenancy laws to give you information about your rights and responsibilities as well as handy tools to help throughout your tenancy. You can use iRentWA to easily calculate the maximum amount you might have...
Renting tools
Goods of little or no value If the estimated value of the goods left by the tenant is less than what it would cost for you to remove the goods, store the goods for at least 60 days, and sell the goods at public auction, you can apply for an Abandoned Goods Certificate. This includes jewellery,...
When a tenancy ends
Goods of value If the estimated value of goods, including motor vehicles, caravans, trailers or boats, is more than it would cost for you to remove, store and sell the goods at public auction, you must store the goods immediately in a safe place and manner for at least 60 days. Within 7 days of...
When a tenancy ends

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Publications

Renting a home in Western Australia a tenants guide
Consumer Protection
Guide / handbook
29 May 2014
Seniors Guide - So you're thinking about moving into a retirement village
Consumer Protection
Guide / handbook
01 Aug 2014
Residential Parks condition report - On-site agreement
Consumer Protection
Form – agreement
27 May 2014
Guidance notes : code of conduct for settlement agents
Consumer Protection
Guidance note
27 May 2014
Guidance note code of conduct for agents and sales rep
Consumer Protection
Guidance note
30 May 2014
The following forms and publications are available on this page: Commercial tenancy - Disclosure statement form 1 A disclosure statement for a commercial tenancy agreement Commercial tenancy -...
Consumer Protection
Fact sheet
10 Feb 2015
There are a number of different orders you can seek to enforce a court or tribunal decision in your favour. Claims in the Magistrates Court The Magistrates Court deals with cases where the total...
Consumer Protection
Brochure
26 Nov 2015
‘Indigenous Consumers Count’ are reports examining consumer issues faced by Indigenous Western Australians and whether consumer protection services adequately meet the needs of this diverse...
Consumer Protection
Guide / handbook
16 Dec 2015
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
Consumer Protection
Form – notification
16 Mar 2016
Changes to Residential Tenancy Law Frequently asked questions Rent increases
Consumer Protection
Fact sheet
29 May 2014

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Announcements

The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A South Perth real estate agency and its former property manager have been fined by the State Administrative Tribunal (SAT) for breaching the Real Estate and Business Agents Act in the management of two rental properties and the operation of their trust accounts. Prosser Real Estate Pty Ltd , trading as Swan River Real Estate , was fined a total of $15,000 and ordered to pay Court costs of $2,500...
Consumer Protection
Media release
10 Sep 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014
Unfortunately there was an error in the media release headed “Warning issued on dangerous solar isolating switches” date May 21, 2014.
EnergySafety
Media release
22 May 2014
Energy Safety has issued a public warning about dangerous switches used in some solar systems installed since January 1, 2012. Director of Energy Safety Ken Bowron said today the switches formed part of all solar photo-voltaic installations. “They are used to disconnect the current produced by solar panels so electricians can work safely on the electrical installation of a home or business,” Mr...
EnergySafety
Media release
21 May 2014
Consumer Protection is calling for community and industry comment on a proposal to deregulate the fees charged by settlement agents and land valuers in WA. Currently WA is the only state to fix a maximum amount that settlement agents and land valuers can charge for their services. There are currently about 660 licensed settlement agents and 840 licensed land valuers in WA. Acting Commissioner for...
Consumer Protection
Media release
13 May 2014
Consumer Protection has reminded private landlords in WA that they must lodge new security bonds with the Bond Administrator to comply with changes to tenancy laws which came into effect in July this year. There is a transition period for existing bonds, which will need to be transferred to the Bond Administrator by 31 December 2014. The reminder comes after the Perth Magistrates Court fined a...
Consumer Protection
Media release
16 Sep 2013

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