Tenant

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Information about ending a residential park tenancy There are a number of ways a tenancy agreement can come to an end including: the tenant’s written agreement ends and there’s no arrangement to extend it; the State Administrative Tribunal (SAT) terminates the agreement; the tenant files a Notice...
Ending a tenancy
Boarding or lodging is when you pay for a room, or room and meals, but you are not renting the entire premises. It can include arrangements where the owner lives on the property and is renting out rooms; situations where you sub-let a room in a house; and living in lodging houses. Boarders and...
Renting
Renting is when an owner of a home lets a tenant live in the home, in exchange for money (rent). People choose to rent for numerous reasons. When looking for a property to rent, shop around and avoid rash decisions. Think carefully about whether the property meets your needs. These needs might...
Renting
Remember, you don’t have to use an agent for everything. Some decide to pay a ‘letting fee’ and only use their agent to find a tenant and deal with the bond, while others use their agent to manage their property and/or collect the rent. No matter what you decide, ensure their experience matches...
Property management
Park managers can only ask for money relating to rent and a bond at the start of the tenancy. There are no other upfront fees that can be charged. Rent No more than two weeks rent in advance can be collected before or during the first two weeks of the tenancy. Unless the rent is directly deposited...
Site agreements
Under current residential parks tenancy laws park managers must provide prospective long-stay tenants with seven disclosure documents, either electronically or hard copy, before any documents are actually signed. the proposed agreement (relating to on-site home or site only; fixed term or periodic...
Site agreements
Once you have decided to rent out a property, one of the first decisions you will need to make is whether to do all the property management yourself or employ a real estate agent to do it for you. It needn't be all or nothing. You may employ an agent just to find your tenants and handle the bond...
Property management
Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days' notice in writing. Should the premises be destroyed, compulsorily acquired by law, or become uninhabitable (this applies to both periodic...
When a tenancy ends
Property managers who offer their services for a fee must be registered real estate sales representatives working for a licensed real estate agent who is in charge of the agency. If you choose to use a property manager, carefully consider the person’s experience in property management. Ask about:...
Property management
There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not keeping to the terms of the agreement. The proper way to end the agreement will depend on why the tenancy is ending and whether it’s a...
When a tenancy ends

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Publications

So you're thinking about moving into a retirement village If you’re thinking about moving into a retirement village, but are not sure what you should look for, this booklet will help. There are many...
Consumer Protection
Guide / handbook
03 May 2019
Residential Parks condition report - On-site agreement
Consumer Protection
Form – agreement
27 May 2014
Guidance notes : code of conduct for settlement agents
Consumer Protection
Guidance note
27 May 2014
Client identification verification and real estate fraud prevention. Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling...
Consumer Protection
Guidance note
03 May 2019
The following forms and publications are available on this page: Commercial tenancy - Disclosure statement form 1 A disclosure statement for a commercial tenancy agreement Commercial tenancy -...
Consumer Protection
Fact sheet
10 Feb 2015
There are a number of different orders you can seek to enforce a court or tribunal decision in your favour. Claims in the Magistrates Court The Magistrates Court deals with cases where the total...
Consumer Protection
Brochure
27 Mar 2018
‘Indigenous Consumers Count’ are reports examining consumer issues faced by Indigenous Western Australians and whether consumer protection services adequately meet the needs of this diverse...
Consumer Protection
Guide / handbook
16 Dec 2015
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
Consumer Protection
Form – notification
16 Mar 2016
Changes to Residential Tenancy Law Frequently asked questions Rent increases
Consumer Protection
Fact sheet
29 May 2014
This brochure is designed to advise builders, gas fitters and consumers where gas-fired barbecues and patio heaters may be installed and used safely. This information does not take precedence over...
Building and Energy
Brochure
14 Aug 2019

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Announcements

A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them essential information on tenancy laws and handy tools to help them manage their tenancy. Commissioner for Consumer Protection Anne Driscoll is confident the app will help...
Consumer Protection
Media release
29 Jan 2015
Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015
Free app provides handy information for tenants Useful reminders and other tools help tenants know their legal rights Western Australian tenants will be able to manage their tenancy at the click of a button thanks to a new smartphone app launched today. Commerce Minister Michael Mischin said the free app would help tenants easily calculate the maximum amount they might have to pay a landlord...
Consumer Protection
Media release
08 Oct 2014
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A South Perth real estate agency and its former property manager have been fined by the State Administrative Tribunal (SAT) for breaching the Real Estate and Business Agents Act in the management of two rental properties and the operation of their trust accounts. Prosser Real Estate Pty Ltd , trading as Swan River Real Estate , was fined a total of $15,000 and ordered to pay Court costs of $2,500...
Consumer Protection
Media release
10 Sep 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014

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