Tenant

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Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The lessor can request compensation...
Rent and other payments
The tenancy may end if the rent falls behind. If the tenant/s have a problem making the payments, they should explain their financial situation to the lessor and make alternative arrangements to pay the arrears in full. If the tenant/s are behind in rent payments, the lessor is entitled to follow...
Rent and other payments
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
Urgent repairs fall into two categories: essential services and other urgent repairs. A suitable repairer must be found within a reasonable timeframe. There are some times when a tenant may need to arrange for the repairer. Essential services Essential services are listed in the Residential...
Security, safety, maintenance and entry rights
The laws relating to rent increases vary and will depend on the type of tenancy: Periodic tenancy In a periodic tenancy (no pre-determined finish date) rent may not be increased within the first six months of the tenancy. After that, increases can occur at six-monthly intervals (but no sooner) and...
Rent and other payments
Although proceedings in the Magistrates Court are relatively informal, certain rules must be observed: Call the magistrate 'Sir' or 'Madam'. Stand up when it is your turn to speak or when you are spoken to by the magistrate and sit down when you or the magistrate have finished. Only one person is...
Having problems with renting a home?
Three information videos are available to help you understand the tenancy laws in WA. Part one: Getting started Part two: Moving in Part three: Ending a tenancy Are you a tenant in a family and domestic violence situation and need some assistance? Find out more about your options to leave or stay...
Renting tools
Arrive for the hearing on time or a little earlier. Let a court official know you are there, then go to the waiting room. Remain within hearing distance of the court room. If you are not there when your case is called, it could start without you and the magistrate might make an order which may not...
Having problems with renting a home?

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Publications

If you have a dispute and have not been able to resolve it directly or through conciliation, then going to the Magistrates Court may be the next step. Going to court is not necessarily expensive or...
Consumer Protection
Fact sheet
23 Oct 2019
Retirement Villages Amendment Bill 2012 (Bill 1)
Consumer Protection
Fact sheet
30 May 2014
Form 3 Notice as to Disposal of Goods Residential Tenancies Act 1987 (WA)
Consumer Protection
Form – notification
29 Jun 2017
Notice to former tenant as to disposal of goods (Form CP2) under the Residential Tenancies Act 1987 (WA)
Consumer Protection
Form – notification
11 Apr 2019
Form 1C Notice of Termination Residential Tenancies Act 1987 (WA) NOTE: This form is NOT to be used in respect of non-payment of rent
Consumer Protection
Form – notification
28 May 2014
NOTE : This form is ONLY to be used if notice of breach of the agreement to pay rent has NOT been given.
Consumer Protection
Form – notification
27 May 2014
Lessors must give a tenant this form at the start of a tenancy. Please note: The Information for tenants forms (1AC and 1 AD) was updated in March 2015 to include two safety points regards pool/spa...
Consumer Protection
Form – notification
03 Jul 2017
Form 15 Application for Disposal of Tenant Compensation Bond to Tenant Residential Tenancies Act 1987 (WA)
Consumer Protection
Form – notification
25 Apr 2014
Form 12 - Notice to Tenant of Abandonment of Premises Residential Tenancies Act 1987 (WA)
Consumer Protection
Form – notification
27 May 2014
Proactive Visit Checklist Real Estate Agents
Consumer Protection
Checklist
27 May 2014

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Announcements

Free app provides handy information for tenants Useful reminders and other tools help tenants know their legal rights Western Australian tenants will be able to manage their tenancy at the click of a button thanks to a new smartphone app launched today. Commerce Minister Michael Mischin said the free app would help tenants easily calculate the maximum amount they might have to pay a landlord...
Consumer Protection
Media release
08 Oct 2014
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A South Perth real estate agency and its former property manager have been fined by the State Administrative Tribunal (SAT) for breaching the Real Estate and Business Agents Act in the management of two rental properties and the operation of their trust accounts. Prosser Real Estate Pty Ltd , trading as Swan River Real Estate , was fined a total of $15,000 and ordered to pay Court costs of $2,500...
Consumer Protection
Media release
10 Sep 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014
Unfortunately there was an error in the media release headed “Warning issued on dangerous solar isolating switches” date May 21, 2014.
Media release
22 May 2014
Energy Safety has issued a public warning about dangerous switches used in some solar systems installed since January 1, 2012. Director of Energy Safety Ken Bowron said today the switches formed part of all solar photo-voltaic installations. “They are used to disconnect the current produced by solar panels so electricians can work safely on the electrical installation of a home or business,” Mr...
Media release
21 May 2014
Consumer Protection is calling for community and industry comment on a proposal to deregulate the fees charged by settlement agents and land valuers in WA. Currently WA is the only state to fix a maximum amount that settlement agents and land valuers can charge for their services. There are currently about 660 licensed settlement agents and 840 licensed land valuers in WA. Acting Commissioner for...
Consumer Protection
Media release
13 May 2014
Consumer Protection has reminded private landlords in WA that they must lodge new security bonds with the Bond Administrator to comply with changes to tenancy laws which came into effect in July this year. There is a transition period for existing bonds, which will need to be transferred to the Bond Administrator by 31 December 2014. The reminder comes after the Perth Magistrates Court fined a...
Consumer Protection
Media release
16 Sep 2013

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