Tradesperson

Topics

A consumer who wants to make a claim about faulty goods or services against a supplier or manufacturer will usually need to show they obtained the goods or services from the supplier or manufacturer. The same applies to gift recipients. Businesses are understandably concerned to ensure claims made...
Receipts
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services. Undue harassment means unnecessary or excessive contact or communication with a person, to the point where that person feels intimidated, tired or demoralised. Coercion...
Sales practices
Telling consumers about their rights When it comes to consumer guarantees, you must be very careful about what you say to consumers about their rights, and the wording of any signs, advertisements or any other documents. What you cannot tell a consumer You must not tell a consumer that a consumer...
Returns and cancellations
A supplier must meet the consumer guarantees for providing services: with due care and skill; which are fit for any specified purpose; and within the time specified, or within a reasonable time (when no time is set). What is ‘reasonable’ will depend on the nature of the services. If services fail...
Returns and cancellations
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks a carpenter to build a carport to cover his 4WD...
Guarantees and warranties
What services are covered by the consumer guarantees? Services that you provide in the course of your business or professional activity, including not-for-profit services, that: cost up to $40,000 (or any other amount set by the Australian Consumer Law in future), regardless of purpose or use; cost...
Guarantees and warranties
Acceptable quality Goods must be of an acceptable quality. The guarantee of acceptable quality Suppliers and manufacturers guarantee that goods are of acceptable quality when sold to a consumer. This means they guarantee the goods will be: safe, durable and free from defects; acceptable in...
Guarantees and warranties
Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties

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Publications

This application form is for an electrical worker's electrician's provisional Licence to work under supervision.
EnergySafety
Form – application
05 May 2014
This application form is to be used by a person holding an electrician's licence endorsed 'electrical fitting work only,' wishing to upgrade to a full electrician's licence.
EnergySafety
Form – application
05 May 2014
This application form is for an electrician's licence on completion of an apprenticeship in Western Australia. Fact sheet - Obtaining an electrician's licence on completion of an apprenticeship This...
EnergySafety
Form – application
07 Aug 2014
This application form is for an electrician's licence or electrician's licence endorsed 'electrical fitting work only' for interstate or New Zealand applicants under mutual recognition.
EnergySafety
Form – application
05 May 2014
This application form is for an electrician's licence to carry out electrical fitting work only for overseas applicants who have been issued an Australian recognised trade certificate (ARTC) endorsed electrical fitter.
EnergySafety
Form – application
14 Apr 2015
This application form for an electrician's licence is for overseas applicants issued an offshore technical skills record (OTSR) for the nominated occupation of electrician (general). Fact sheet -...
EnergySafety
Form – application
17 Aug 2016
This application form for an electrician's licence is for overseas applicants issued an Australian recognised trade certificate (ARTC) endorsed electrical mechanic.
EnergySafety
Form – application
05 Jun 2014
To apply for an electrician's training licence, you will need to read the guidelines and complete the test. A pass mark of 80% is required to successfully pass the test and then you will need to...
EnergySafety
Form – notification
17 Mar 2017
If you have a dispute and have not been able to resolve it directly or through conciliation, then going to the Magistrates Court may be the next step. Going to court is not necessarily expensive or...
Consumer Protection
Fact sheet
04 Oct 2017
Building Commission Industry Bulletins are published to provide regular updates on legislative requirements for the building industry of Western Australia.
Building Commission
Bulletin
20 May 2014

Pages

Announcements

Collie painter Troy Raymond Anderson, trading as T & S Painting, has been ordered to pay a $3,500 fine and costs of $569.64 after being successfully prosecuted by the Building Commissioner for registration offences.
Building Commission
Media release
04 Apr 2016
Jandakot tiler Jose Antonio Arguijo , as the sole director and secretary of Plaza Tiling Pty Ltd , has been prosecuted by the Building Commissioner for offences the company committed when carrying out renovations in Rockingham and Como between June 2011 and March 2013. In the Perth Magistrates Court on 2 March 2016, Mr Arguijo was ordered to pay fines of $66,700, compensation totalling $109,865...
Building Commission
Media release
31 Mar 2016
Jandakot builder Kerry George Parsons (BC4277 & BP4277) has been ordered by the Building Services Board to pay a fine of $5,000 for negligent conduct.
Building Commission
Media release
22 Mar 2016
World Plumbing Day is an international event that was launched seven years ago by the World Plumbing Council, and is now held every year on 11 March. On this day, government, industry and the community come together to celebrate all things plumbing, and recognise the important role plumbers play in protecting public health and safety, as well as the environment. Plumbing is vital to global health...
Building Commission
Department News
08 Mar 2016
Regional building industries will be briefed on imminent changes to the Building Code of Australia (BCA) and other industry matters at information sessions run by the Building Commission.
Building Commission
Media release
01 Mar 2016
Registered building contractor John Anthony Kaminski (reg. BC3878) , as the nominated supervisor for the company TLF Construction Group Pty Ltd (reg. BC11766), has been fined $2,000 by the Building Services Board for negligent conduct and failing to properly manage and supervise a building project, following a disciplinary proceeding under the Building Services (Registration) Act 2011 .
Building Commission
Media release
07 Dec 2015
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building Commission
Department News
07 Dec 2015
With Acting Consumer Protection Commissioner Gary Newcombe Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property. Our top tip is NOT to pay large amounts of money for nothing in return. Recently we have issued...
Consumer Protection
Department News
27 Nov 2015
An inspection by WorkSafe of the Kings Square construction site has concluded the site is safe for workers and members of the public. WorkSafe inspectors attended the site on October 8, 2015 following a report that a small amount of asbestos was found in a trench near the Horseshoe Bridge. WorkSafe WA Commissioner Lex McCulloch said he was confident the site was safe for work to continue. “...
WorkSafe
Media release
09 Oct 2015
Thornlie man Kim Godfrey (PL986 – suspended) has been fined and had his plumbing contractor’s licence suspended by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building Commission
Media release
30 Sep 2015

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