How do I change my contact details?
Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.
As an alternative to post or email, licence holders can use the Department’s online Change of Contact system.
To use the system you will need to have:
The number of your current licence
You can find the number of your licence, and see if it is current, by checking your certificate or the online licence search.
Access to the email address and mobile phone number you last gave the Department
Once you have entered a valid licence number, you will need to request a security code to access the system. The code will be sent to you by email or SMS.
We will send you an online security code, for you to use, to safeguard your details, so make sure you can access your emails and your mobile phone when completing your transaction on line.
If you are not sure what information the Department has on file, part of the mobile number or email address will be displayed once a code has been sent. The code can only be used once and is valid for 48 hours or until a new code is requested.
If you do not get the code, first check your Spam or Junk folders. If you are still unable to access the system, please email us for assistance providing your licence details and a summary of the issue.
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