Pay, work conditions, contract of employment, termination and workplace rights

An employee's minimum entitlements and conditions at work can come from registered agreements, awards, work contracts and legislation.

There are several agencies that can assist in relation to issues about pay, conditions, contract of employment, termination and workplace rights.  The following section provides a list of agencies that can assist with particular enquiries that fall into this category.

The agencies listed below may be able assist you if you feel this way:

  • I’ve been unfairly terminated or dismissed
  • I have not been paid correctly
  • I have not been allowed to take my leave
  • My work periods and times are not what were agreed to
  • My work location or travel requirements are not what were agreed to
  • I am experiencing disputes about my workplace awards or contract
  • My manager has been unreasonable 
  • I have been experiencing unfair disciplinary action
  • I have problems related to performance management at work
  • I feel that I have not been given the benefits that I’m entitled to
  • I am experiencing a dispute at work and the process as explained in the awards are not being followed

Wageline (Labour Relations)

For enquiries regarding:

  • Pay and conditions if you work for a sole trader or partnership; or
  • Disputes over workplace rights if you work for a sole trader or partnership.

Phone: 1300 655 266
Visit the website: Wageline
Email: labourrelations@commerce.wa.gov.au

Western Australian Industrial Relations Commission (WAIRC)

  • Enquires for workers working for a sole trader, partnership or non-trading corporation in relation to:
    • conciliation or arbitration of an unfair dismissal claim, 
    • conciliation and arbitration of an outstanding benefit under the contract of employment
  • Enquiries by a government officer in relation to:
    • appeals against decisions relating to termination of employment,
    • disciplinary action or
    • conditions of service (except salaries and allowances)
  • Mediation of any industrial matter, question, dispute or difficulty that arises out of or in the course of employment, including any potential dispute, regardless of who you work for. 

Western Australian Industrial Relations Commission (WAIRC)
Phone: 9420 4444   -    Freecall:  1800 624 263 (country callers)
Visit the website: Western Australian Industrial Relations Commission (WAIRC) 

Occupational Safety and Health Tribunal (WAIRC) 

For enquires regarding:

  • Discrimination against a safety and health representative in the workplace
  • Determination of a dispute in relation to entitlements where work has ceased due to risk of imminent and serious injury or harm

Phone: 9420 4444   -    Freecall:  1800 624 263 (country callers)
Visit the website: Occupational Safety and Health Tribunal (WAIRC) 

Road Freight Transport Industry Tribunal (WAIRC)

Enquiries by a worker in the Road Freight Industry in relation to:

  • disputes arising under an owner-driver contract and
  • code of conduct

Phone: 9420 4444   -    Freecall:  1800 624 263 (country callers)
Visit the website: Road Freight Transport Industry Tribunal (WAIRC)

Fair Work Ombudsman

The Fair Work Ombudsman enforces compliance with the Fair Work Act, related legislation, awards and registered agreements.  In addition they help employers and employees by providing advice and education on pay rates and workplace conditions. 

Enquiries in relation to:

  • Pay and conditions
  • Disputes over workplace rights
  • Conciliation or arbitration
  • Inappropriate or unreasonable management of poor performance or conduct

Phone: 13 13 94
Visit the website: Fair Work Ombudsman

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