Workplace behaviours affecting health and safety

Several behaviours at work can have an effect on a worker’s health and safety.  Mental health can be affected by workplace behaviours such as conflict, bullying, violence and aggression.  However, mental health may also be affected by work related stress and exposure to traumatic events at work.  

Conflict and bullying

Workplace conflict may occur when people’s ideas, decisions or actions relating directly to the job are in opposition, or when two people just don’t get along. Conflict in the workplace may be productive if it leads to positive change, but can also be stressful and unpleasant. Resolving disputes and clashes at work is important for employers and employees.

Bullying in the workplace may be described as repeated inappropriate behaviour that can occur at work and/or in the course of employment. It may be direct or indirect, verbal or physical, or some form of negative interaction between one or more persons against another or others. Bullying behaviour can be regarded as undermining an individual's right to dignity at work. 

Fair Work Commission

You may wish to call and ask if you are eligible for Fair Work Commission to assist if you work for:

  • a company with PTY LTD in its name,
  • the Commonwealth,
  • a Commonwealth authority,
  • a foreign corporation,
  • a trading or financial corporation formed within the limits of the Commonwealth and
  • some other types of ‘constitutionally covered businesses’ –

Phone: (08) 9464 5172
Visit the website: Fair Work Commission 

WorkSafe - if you work in general industry

For health and safety issues in general industry

Phone: 1300 307 877
Visit the website: 

Resources Safety - if you work in  the mining and petroleum, oil or gas industries

For health and safety issues in the mining or petroleum (oil and gas) industries   

Phone: (08) 9358 8001
Visit the website: Resources Safety
Email: MinesSafety@dmp.wa.gov.au or psb@dmp.wa.gov.au           

Comcare - if you work for the federal government or a self insured company

For health and safety issues :

  • in a Federal Government agency or
  • if your employer is a national employer who has a self insurance licence for workers’ compensation.

Phone: 1300 366 979
Visit the website: Comcare 
Email: general.enquiries@comcare.gov.au  

Violence and aggression

Aggression in the workplace can be defined as ‘any incident in which employees and other people are abused, threatened or assaulted at work’.  Aggression in the workplace, in any form, is not part of the job. Aggression in the workplace is a hazard and employers must take reasonable, practical steps to protect employees.

There are two major ways of protecting and assisting people that experience aggression and violence in the workplace.  The first is to ensure that the individual's personal security is protected and assured, and WA’s Criminal Act can be applied for this purpose.  The WA Police addresses such issues. 

The second is to ensure safe systems have been applied at work to prevent and respond to intentional and unintentional aggression (eg. actions by a dementia patient), and WA’s OSH Act may applied for these purposes. WorkSafe WA addresses such issues. 

Personal security

WA Police can assist for the following circumstances:

  • Assaults
  • Threats, 
  • Stalking and
  • Personal security

For WA Police assistance:

  • Emergency:  Call 000
  • Non-emergency: Call 131 444 

Workplace prevention and response systems 

There are laws that exists to prevent the exposure of hazards to workers, such as violence and aggression in the workplace.  

WorkSafe -if you work in general industry

Phone: 1300 307 877
Website:

Resources Safety- if you work in  the mining and petroleum, oil or gas industries

For health and safety issues in the mining or petroleum (oil and gas) industries   

Phone: (08) 9358 8001
Website: Resources Safety
Email: MinesSafety@dmp.wa.gov.au or psb@dmp.wa.gov.au           

Comcare - if you work for the federal government or a self insured company

For health and safety issues :

  • in a Federal Government agency or
  • if your employer is a national employer who has a self insurance licence for workers’ compensation.
  • Phone: 1300 366 979
    Webpage: Comcare 
    Email: general.enquiries@comcare.gov.au 

Work related stress and psychological trauma

Work-related stress is the response people may have when presented with work demands and pressures that are not matched to their knowledge and abilities and which challenge their ability to cope.  Stress is not an injury or disease, however the experience of stress can lead to the development of psychological and physical injuries. [accordion collapsed]

WorkSafe (if you work in general industry)

Phone: 1300 307 877
Website:

Resources Safety - if you work in  the mining and petroleum, oil or gas industries

For health and safety issues in the mining or petroleum (oil and gas) industries   

Phone: (08) 9358 8001
Website: Resources Safety
Email: MinesSafety@dmp.wa.gov.au or psb@dmp.wa.gov.au              

Comcare - if you work for the federal government or a self insured company

For health and safety issues :

  • in a Federal Government agency or
  • if your employer is a national employer who has a self insurance licence for workers’ compensation.

Phone: 1300 366 979
Webpage: Comcare 
Email: general.enquiries@comcare.gov.au

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