New tenancy education project targets vulnerable communities
Tenancy toolkit uses imagery to assist visual storytelling of complex legal issues The aim is to improve the understanding of tenancy laws and processes...
Announcements & Publications
Ask Us: Got a question?
Ask Us is a series of education initiatives and publications designed specifically for Aboriginal consumers in Western Australia. If you have a question...
Ask Us: Your rights when shopping
This guide to your rights when shopping answers many common consumer questions and explains your rights under the Australian Consumer Law (ACL). What if a...
Ask Us: Unfair trading and you
Misleading behaviour Misleading or deceptive behaviour is when a shop owner or trader presents an incorrect view about the price, value or quality of goods...
Ask us: Estimates and quotes
Estimates and quotes are different ways of putting a price on a job or service before the job is done. What is a quote? A quote is the total amount a...
Ask us: Buying big ticket items
When buying expensive goods, including fridges, washing machines and televisions, there are many options available to help you make these purchases. Saving...
Schedule 1A Professional development subjects - Real...
Real Estate and Business Agents (General) Regulations 1979 Schedule 1A - Professional development subjects [r. 4AB] [Heading inserted in Gazette 28 Dec 2007...
Disposing of uncollected goods
Publication last updated 21 April 2021 A guide to the correct procedures to dispose of uncollected goods. Though this guide was developed in partnership...
WA's fitness code
Requirements outlined in this publication are mandatory as of 1 July 2021 The publication on this page addresses requirements of the new Fair Trading ...
Fitness Industry Code of Practice Consultation Report...
New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29...
Ask Us: Mobile phones
Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid...
Commissioner's blog: Get into the Halloween spirit safely
With ghoulish costumes, sweet treats galore and frightfully fun decorations, Halloween has become increasingly popular in Australia over the last decade. So...